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job summary: Seeking a Senior Delivery Director for a national program supporting strategic customer operations that is growing exponentially. Looking for an individual with a proven track record managing large-scale contingent labor programs, working directly with or for staffing agencies (MSP/RPO models) to source, onboard, and retain high volumes of workers Key Skills: - Strong leadership, training, mentoring, and management skills. - Ability to work positively within a matrixed organization and lead cross-functional teams. - Expertise in managing distributed, multi-site operational nodes rather than a single centralized warehouse. - Deep understanding of the operational rhythm of aviation or logistics hubs, including navigating the complexities of weather delays, hardware maintenance schedules, and fluctuating demand.    location: Telecommute job type: Solutions salary: $75 - 85 per hour work hours: 8am to 5pm education: Bachelors   responsibilities: Oversee the strategic delivery of a distributed flight operations ground crew and loader workforce across decentralized retail launch sites.Establish and track operational KPIs specific to ground handling, such as load accuracy, turnaround times (turn times), safety incident rates, and operational readiness.Involved in all aspects of program methodology adherence, including adherence to a formal Quality Checklist (Financial Workbooks/Invoicing, Engagement Logs, Deliverables & Reporting).Monitors and ensures flawless, profitable, and successful execution of the program across delivery, financial, customer relationship, and growth metrics.Manage the strategic partnership with Randstad delivery leadership, holding vendor teams accountable for critical staffing SLAs including fill rates, time-to-fill, worker retention, and cost-per-hire for hourly ground crews.   qualifications: - Bachelor's Degree in Supply Chain, Aviation Management, Logistics, Business Administration, or equivalent operational leadership experience. - Minimum of 7+ years of leadership experience in aviation ground handling, 3PL (Third-Party Logistics), or high-volume e-commerce fulfillment, with a deep understanding of ramp operations, cargo loading, or last-mile distribution. - Minimum of 10+ years of related experience in a senior delivery, program management, or operational role, with a proven track record of managing large, complex, multi-year programs. - Proven track record managing large-scale contingent labor programs, working directly with or for staffing agencies (MSP/RPO models) to source, onboard, and retain high volumes of hourly, non-exempt workers. - Minimum of 3 years of experience in business development or influencing the retention and expansion of services. - Preferred certifications in Lean Six Sigma, OSHA 30, Aviation Safety Management Systems (SMS), or supply chain management. Project Management Professional (PMP) is a plus. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Directs site operations to ensure that the operations staff executes service agreements at, or above the client's standards. - Maximize profitability through superior client service, effective and prompt communications and follow-up on all pending matters with the client. - Plan and monitor daily staffing schedules, and adjusts accordingly to ensure adequate staffing levels that support operational demands and business objectives. - Manage revenue and expenses to budget constraints. - Responsible to train, develop and motivate employees to peak performance and growth in their knowledge and responsibilities - Ability to manage the financial aspects of the department (purchasing, budget preparation and review, financial reporting and monitoring expenses).salary: $135,000 - $150,000 per yearshift: Firstwork hours: 8 AM - 4 PMeducation: BachelorsResponsibilitiesDirects site operations to ensure that the operations staff executes service agreements at, or above the client's standards. - Maximize profitability through superior client service, effective and prompt communications and follow-up on all pending matters with the client. - Plan and monitor daily staffing schedules, and adjusts accordingly to ensure adequate staffing levels that support operational demands and business objectives. - Manage revenue and expenses to budget constraints. - Responsible to train, develop and motivate employees to peak performance and growth in their knowledge and responsibilities - Ability to manage the financial aspects of the department (purchasing, budget preparation and review, financial reporting and monitoring expenses).SkillsBusiness operationslogistics (15 years of experience is required)3pl (15 years of experience is required)QualificationsYears of experience: 12 yearsExperience level: DirectorRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Are you a strategic logistics leader who thrives on operational excellence? We are seeking a dynamic Director of 3PL Operations to oversee our site performance, maximize profitability, and drive world-class client satisfaction. In this pivotal role, you will champion P&L management, optimize staffing, and mentor a high-performing team to success.salary: $150,000 - $250,000 per yearshift: Firstwork hours: 8 AM - 4 PMeducation: BachelorsResponsibilitiesDirects site operations to ensure that the operations staff executes service agreements at, or above the client's standards. - Maximize profitability through superior client service, effective and prompt communications and follow-up on all pending matters with the client. - Plan and monitor daily staffing schedules, and adjusts accordingly to ensure adequate staffing levels that support operational demands and business objectives. - Manage revenue and expenses to budget constraints. - Responsible to train, develop and motivate employees to peak performance and growth in their knowledge and responsibilities - Ability to manage the financial aspects of the department (purchasing, budget preparation and review, financial reporting and monitoring expenses). - Other duties as assignedSkillsOperationsSalesQualificationsYears of experience: 10 yearsExperience level: DirectorRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.