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Are you a customer service professional with a knack for navigating the complexities of health insurance? We are looking for 25 dedicated Customer Service Representatives to join our team. You will serve as the primary point of contact for members and dental providers, ensuring they receive the high-quality care and information they deserve. This is a fast-paced role requiring a blend of empathy, technical proficiency, and problem-solving skills.  salary: $18 - $18.5 per hourshift: Firstwork hours: 10 AM - 8 PMeducation: High SchoolResponsibilitiesJob Overview & Requirements Role Responsibilities As a CSR, you will act as a vital link between members and dental providers. Key duties include resolving coordination of benefits (COB) inquiries and educating callers on eligibility, claims, and authorizations. You will analyze patient activity—including enrollment and third-party liability—to provide accurate coverage details. This role requires professional communication across phone, email, and chat, with a focus on resolving complex claim issues like stop payments and voids. Precise documentation and the ability to meet production goals are essential. Schedule & Training Compliance/IT Setup: March 26–27, 2026 (6–8 hour staggered shifts). Mandatory Training: March 30 – April 10, 2026 (10:00 AM – 6:00 PM CT). Production Shifts: Candidates must be available between 10:00 AM – 8:00 PM CT. Candidate Requirements Experience: 2+ years in high-volume call centers and 1 year of Health Insurance experience. Tech Skills: Proficiency in MS Office and the ability to troubleshoot hardware/software independently. Location: Residents of the West Coast, CO, or IA only. Education: High School Diploma or equivalent. Preferred Skills Knowledge of Medical/Dental terminology or Medicare/Medicaid. Experience with Billing, Coding, or Cisco phone systems. bilingual Advantage: Fluency in Spanish or Mandarin is highly preferred and eligible for a pay premium ($18.50/hr). SkillsTelephone EtiquetteActive ListeningCRMBasic Software SkillsBasic Computer SkillsQualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Randstad is supporting a large financial firm who is seeking a detail-oriented Operations Support Contractor to join their Wealth and Advice Solutions team. This role is critical in ensuring the integrity of our operational risk management workflows through precise data handling and daily reconciliation. If you or anyone in your network could benefit from this opportunity, please consider applying today!salary: $39.34 - $39.35 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorsResponsibilities Process daily business-as-usual (BAU) workflows, including high-volume data entry, meticulous recordkeeping, and rigorous validation of internal records. Perform daily reconciliations of operational workflows to identify and resolve discrepancies promptly. Track daily activity metrics and performance stats, providing clear and concise status reports to the Senior Manager. Assist with ad-hoc business operational tasks and special projects as delegated by leadership within the Product department. SkillsOperationsData ManagementMicrosoft OfficeFinancial ServicesBanking OperationsRemediationQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

NOW HIRING – HEALTHCARE CALL CENTER - WFH ONLY FOR IA, CO, WA or OR RESIDENTS.Do you want to be part of one of the largest oral health care companies in the country while working from the comfort of your home? If you are an experienced Call Center Representative with Healthcare background, this is your opportunity.APPLY NOW and join a purpose-driven company that benefits over 30 million Americans and provides direct patient care through a network of more than 80 oral health centers in 6 states. Pay Rate:$18/hour$18.50/hour (English + Spanish or Mandarin or Cantonese) Shift:M – F, Flexible between 10am-8pm CT What you will be doing:· Answering back-to-back calls, to provide caring and knowledgeable assistance to members and providers Responding to customer inquiries in a courteous and professional manner regarding benefits, enrollment, eligibility, coverage, claims payment and authorizationsAssist members in gaining access to care by locating a network dentist or assignment to a primary care dentistThoroughly and completely documenting all customer interactions  The right candidate will have:· 2 years of proven Call Center experience in high volume settings· 1 year of Healthcare, Medical, or Health Insurance experience required· Basic computer knowledge and ability to resolve basic IT issues without assistance· English + Spanish or Mandarin or Cantonese is highly preferred. Preferred:Medical/Dental terminology knowledge experience.Medicare/Medicaid knowledge.Claims/Billing and coding experience.Experience with Cisco phone system a plus. TO APPLY: Email Resume to: claudia.mendoza@randstadusa.comIf this position is not for you, please refer a friend.Skills Call CenterdentalmedicalHealthcaredental officeSpanishmedical insurancedental insurancevision insurancehealth insurancecantonese speakingprimary caremedicaiddentistHigh VolumeMandarinclaimsmedicare Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.