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Ready to work for a leading global company? This position is responsible for answering incoming calls and providing excellent customer service and technical support to device owners following program guidelines and call center standards. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you!    Apply Now!!!  Multiple Shifts Available!Additional Incentives: Benefits offer (dental, health, life and dissability)Based salary + Other incentives (up to $200 monthly) The right candidate should be able to: Available to work ON-SITE.Must have 6 months of call center experience.Train during morning shift.Pass a  Drug Test and a Background Check.Available to work on weekends.Have a HS diploma or GED salary: $16.5 - $17.28 per houreducation: High SchoolResponsibilities Responsible for answering incoming calls and providing excellent customer service to our Roadside Assistance clients, following program guidelines and call center standards.Respond to incoming calls from customers and provide accurate answers and guidelines related to the client product.Respond to complex call types ranging from technical assitance and troubleshooting.Develop customer relationships that contribute to business objectives and promote customer loyalty.Research and resolve customer questions and issues to ensure customer satisfaction and retention.Troubleshoot device related issues and submit incident tickets using a web-based system to escalate customer issues as needed.Must be able to read, write and speak fluently in English. The essential functions of this role include: working in a smoke free environmentworking weekends Skills Active ListeningEmpathyClarity in communicatingUnderstanding of servicesFluent in EnglishVerbal CommunicationPerfect AttendanceTyping SkillsTelephone EtiquetteTroubleshooting skills (6 months of experience is preferred)Call Center Support (6 months of experience is required)Easily adaptable to changeManage a high volume of callsAble to use multiple systemsWork On-Site Qualifications Years of experience: 1 yearExperience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Job Title: bilingual Customer Service Representative (English/Spanish) Location: Medley, Miami, Florida Schedule: Monday–Friday, 8:00 AM–5:00 PM Employment Type: Full-Time, Hourly Pay: $20.00–$21.00 per hour, based on experienceWe're looking for an experienced and dedicated bilingual Customer Service Representative to join our team in Medley, Florida. We believe that great service is at the heart of our business, and that starts with having a team that is not only professional but also genuinely enjoys helping people. The ideal candidate will be a proactive problem-solver with a knack for communication, ready to handle a high volume of inquiries with a professional and helpful attitude. If you're passionate about providing excellent customer support and thrive in a fast-paced environment where every call is a chance to make a positive impact, this is the role for you.Key Responsibilities: Answer a high volume of inbound and outbound calls, emails, and chats.Resolve customer, vendor, and client inquiries and complaints efficiently.Provide accurate information about our products and services.Document and update customer records and interactions in our systems.Collaborate with other team members to ensure a seamless customer experience.Meet or exceed performance metrics and contribute to team success.Perform administrative duties, including data entry and order processing. Qualifications: Fluent in English and Spanish (written and spoken).High school diploma or GED equivalent.At least 2 years of experience in a customer-facing role.Excellent communication and problem-solving skills.Proficiency with Microsoft Office (Word, Excel) and other customer relationship management software.Ability to work in a fast-paced environment and handle multiple tasks. salary: $20 - $21 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Answer a high volume of inbound and outbound calls, emails, and chats with professionalism and efficiency.Resolve customer, vendor, and client inquiries, concerns, and complaints with a positive and helpful attitude.Provide accurate information about products or services and guide customers through problem-solving steps.Document and update customer records and interactions in our systems.Collaborate with other team members and departments to ensure seamless service and customer satisfaction.Meet or exceed individual and team performance metrics.Perform administrative duties as needed, including data entry and order processing. The essential functions of this role include: working in a smoke free environment Skills Customer RelationsCustomer ServiceCustomer supportFollow-upExcelMicrosoft Office Qualifications Years of experience: 2 yearsExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Ready to work for a leading global company? This position is responsible for answering incoming calls and providing excellent customer service and technical support to device owners following program guidelines and call center standards. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you!    Apply Now!!!  Multiple Shifts Available Additional Incentives: Benefits offer (dental, health, life and dissability)Based salary + Other incentives (up to $200 monthly) The right candidate should be able to: Available to work ON-SITE.Must have 6 months of call center experience.Train during morning shift.Pass a  Drug Test and a Background Check.Available to work on weekends.Have a HS diploma or GED salary: $16.5 - $17.28 per hourshift: Multipleeducation: High School (required)Responsibilities Responsible for answering incoming calls and providing excellent customer service to our Roadside Assistance clients, following program guidelines and call center standards.Respond to incoming calls from customers and provide accurate answers and guidelines related to the client product.Respond to complex call types ranging from technical assitance and troubleshooting.Develop customer relationships that contribute to business objectives and promote customer loyalty.Research and resolve customer questions and issues to ensure customer satisfaction and retention.Troubleshoot device related issues and submit incident tickets using a web-based system to escalate customer issues as needed.Must be able to read, write and speak fluently in English. The essential functions of this role include: working in a smoke free environmentworking weekends Skills Active ListeningEmpathyClarity in communicatingUnderstanding of servicesFluent in EnglishVerbal CommunicationPerfect AttendanceTyping SkillsTelephone EtiquetteTroubleshooting skills (6 months of experience is preferred)Call Center Support (6 months of experience is required)Easily adaptable to changeManage a high volume of callsAble to use multiple systemsWork On-Site   Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.