advertising sales representative

We are seeking a motivated and detail-oriented Entry-Level Customer Service Representative (CSR) to be the first point of contact for our valued customers, healthcare providers, and partners. The ideal candidate is an excellent communicator with a passion for helping others. This role will handle inbound and outbound communications via phone and email while also providing essential administrative and office support. This is a fantastic opportunity to start your career in the pharmaceutical industry in a supportive and professional environment. If you are interested, please send your resume to jenn.eng@randstadusa.com or apply to this posting today for immediate consideration!salary: $18 - $20 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Customer Communication: Professionally handle a high volume of incoming calls and emails from patients, healthcare professionals, and sales representatives. Provide accurate, valid, and complete information by using the right methods/tools. Identify and assess customers' needs to achieve satisfaction and resolve inquiries effectively. Issue Resolution: Address customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Escalate unresolved issues to the appropriate internal teams or management. Office & Administrative Support: Perform general office duties, including data entry, filing, processing mail, and managing correspondence. Maintain and update customer records and databases with precision and confidentiality. Assist with the preparation of reports and other administrative tasks as needed. Support the sales and marketing teams with basic clerical duties. Skills Follow-upActive ListeningTelephone EtiquetteEmpathyInterpersonal SensitivityAdapting to ChangeTyping SkillsBasic Software SkillsBasic Computer SkillsCustomer ServiceIndustry RepresentativeCall Center SupportCustomer RelationsCustomer Relationship ManagementCustomer supportPhonesEmails Qualifications Years of experience: 1 yearExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Randstad Strategic Accounts is looking for a business professional for a possible temp to hire Customer Service Rep opportunity with a leader in the healthcare industry.  Must have Call Center/Customer service experience and be familiar with medical terminology.  If you are interested in becoming part of a team where you can contribute to drive both personal and organizational goals, this may be the right fit for you!  MUST be able to work ONSITE.  Possible Temp to Hire opportunity! Qualifications: Work schedule is Tuesday - Friday 11:30 am - 8 pm EST with a Saturday from 9am - 6pm OR Monday - Friday -- 11:30am - 8pm Must have at least 1 year of High Volume Call Center/Customer Service experience preferrably in Healthcare MUST be able to type 45 wpm  Accuracy and Detail Oriented are a MUST Attendance is critical High School Diploma or GED required Ability to multitask Solid Customer Service skills Excellent communication skills are a MUST both verbal and written Ability to type with accuracy Solid technical abiility and able to learn new systems Microsoft Suite salary: $20 - $20.4 per hourshift: Firstwork hours: 11:30 AM - 8 PMeducation: High SchoolResponsibilities Primary resource for inbound telephone calls to minimize workflow interruptions due to non-clinical related customer inquiries, such as general prescription status or financial information. Handle inbound and outbound calls to schedule medication delivery and payment so that accurate information is included in their profile and distribution can successfully send their package in a timely manner Directly responds to customer inquiries when appropriate or routes calls to the appropriate staff to ensure prompt resolution/customer satisfaction. Update concise progress notes to ensure other roles within the workflow are able to quickly assess the status of the referral Provides customer service through manipulation of management information system to answer questions regarding refill needs, providing status of pending/shipped prescriptions, verify insurance information and provide copies of invoices upon request. Answer patient questions and concerns during refill scheduling and transfer to the clinical team (pharmacists and nurses) when appropriate Identify and report adverse events (AEs) and product complaints (PCs) to clinicians to ensure patient’s safety Perform other duties as assigned (above tasks may vary slightly depending on the specific team/program requirements.) SkillsCustomer ServiceCall Center SupportHealthcareTyping SkillsHigh VolumeQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Are you ready to be part of a company that's redefining how the world connects? Our client is a global innovator at the cutting edge of networking, cybersecurity, collaboration, and cloud management—empowering businesses and communities to thrive in an increasingly digital world. They’re currently seeking Customer Service Representative to join their high-performing, mission-driven support team—all from the comfort of your home! As the first point of contact for customers, you’ll play a key role in delivering fast, accurate, and solution-focused service for inquiries related to Enterprise Agreements, pricing, and product support. This is more than a support role—it's an opportunity to be a part of something bigger, in a collaborative environment that values both performance and people. If you're passionate about solving problems, thrive in a fast-paced support environment, and want to grow with a global leader—apply now and take the next step in your career journey!salary: $23 - $25 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilitiesAs a Customer Service Representative, job duties includeL  Provide exceptional customer service by efficiently processing customer requests and resolving inquiries. Manage incoming support requests related to Enterprise Agreements, product pricing, and service provisioning. Serve as a liaison between customers and internal departments to ensure quick issue resolution. Develop and maintain positive client relationships through prompt, professional, and accurate communication. Qualifications: 3+ years of experience in a customer service, client support, or account management role. Excellent written and verbal communication skills in English, with the ability to articulate issues clearly to customers and internal teams. Experience using Salesforce (SFDC) or similar Customer Relationship Management (CRM) tools. Demonstrated attention to detail and organizational skills. If you're passionate about delivering exceptional customer service, thrive in a fast-paced remote environment, and enjoy solving complex problems, we want to hear from you! Apply today to become a part of our Client's dynamic support team and help us deliver outstanding experiences to our customers across the U.S.SkillsCustomer Service RepSalesForce.comCRMMS OfficeActive ListeningTelephone EtiquetteInterpersonal SensitivityCustomer Service QualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. Qualified applicants in the unincorporated areas of Los Angeles County with criminal histories will be considered for employment in accordance with the Los Angeles County's Fair Chance Ordinance for Employers. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.