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Company Overview Join a leading organization dedicated to transforming healthcare. We partner with health plans and providers to deliver innovative solutions that improve patient outcomes and enhance the healthcare experience. Our focus is on leveraging advanced technology and a patient-centric approach to drive positive change in the industry.Position Summary We're looking for highly motivated and empathetic Call Center Representatives to join our growing team. In this vital role, you'll be the primary point of contact for our members, providers, and partners, providing exceptional service and support. You'll handle a high volume of inbound calls, addressing inquiries, resolving issues, and guiding callers through various healthcare processes.salary: $17 - $17.3 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilitiesResponsibilities Answer calls promptly and professionally, providing accurate healthcare information. Resolve inquiries and complaints efficiently, escalating complex issues as needed. Document all interactions thoroughly and adhere to all company policies, including HIPAA. Qualifications High school diploma or equivalent required; prior call center or healthcare support experience preferred. Excellent verbal and written communication, active listening, and problem-solving skills. Proficiency in computer systems (CRM, Microsoft Office) and ability to multitask in a fast-paced environment. SkillsCall CenterCustomer ServiceQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Randstad, the world's leading partner for talent, is investing in an Account Manager for our Randstad Digital specialty. As an Account Manager, you will be responsible for driving new business through direct client engagement, territory planning, and selling our services. We prioritize building lasting relationships with clients and candidates, aiming to deeply understand their needs for mutual success. What you get to do: Analyze market trends, leverage industry expertise, and strategically position Randstad Digital to maximize growth potential within a key segments. Brand Randstad Digital accurately as the world’s leading partner for talent through relationships Leverage your industry knowledge, experience, and thought leadership to envision how technology can transform our customer’s business to drive higher levels of customer experience and engagement. Serve as an expert business consultant within an industry segment. Optimize & amplify current relationships by actively engaging with clients as their primary point of contact. Exploit Randstad Digital’s existing strengths to be recognized as the primary driver of digital transformation in the areas of cloud and infrastructure, customer experience, data & analytics, and digital & product engineering. Work closely with project/program management to ensure successful delivery through an integrated delivery model. Establish and cultivate strong relationships with your client at senior levels as well as external and internal partners to maximize growth within an account. Lead the execution of new agreements aimed at surpassing revenue and margin expectations. What you need to bring: 3 years of selling technical products Proven history of expanding services within assigned accounts. Skill in cultivating enduring relationships founded on principles of integrity. Outstanding abilities in communication, presentation, and influence. Strong problem-solving and creative thinking capabilities. Strong negotiation skills. A history of outperformance A Bachelor’s degree is advantageous Proficiency using Google mail, calendaring and shared drives Randstad Digital operates in a hybrid work model in areas where we have offices. There should be no expectations that this is a full time remote role, even in areas where we have no offices at the time of hire. You are expected to comply with our hybrid work policy and guidelines. This job posting is open for 4 weeks. Randstad offers competitive pay and bonus structures. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. Based on eligibility, a successful candidate's total compensation may include a variable pay plan including bonus(es) and/or commission(s). In setting compensation, Randstad complies with all local wage and hour laws and while the pay range listed above is an annual amount, non-exempt employees will be paid hourly and therefore receive the hourly equivalent. In addition, Randstad, the largest global staffing leader, offers rich learning & professional development opportunities, a 401(k) plan, a stock purchase plan, an employee referral reward program, and comprehensive medical, dental, vision, disability and life insurance to uniquely fit your needs. Randstad also focuses on our employees' overall wellbeing with our award-winning wellness program, employee assistance program, a generous time off policy (including at least 18 paid days off in your first full year, 1 paid volunteer day, 9 paid holidays, and 5 sick days), paid parental leave, paid caregiver leave, a health and dependent care flexible spending account, Metlife home and auto insurance offerings, a Metlife legal plan offering, and offers discounts on everything from cell phone plans to car purchases. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. We are seeking candidates from all backgrounds and demographics and a variety of industries to join our winning team! Randstad is proud to be included in the prestigious "America's Best Employers for Women 2024" list. Randstad US has also been recognized as a 2024 Leading Disability Employer by the National Organization on Disability (NOD). At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.  

Randstad, the world's leading partner for talent, is investing in an Account Manager for our Randstad Digital specialty. As an Account Manager, you will be responsible for driving new business through direct client engagement, territory planning, and selling our services. We prioritize building lasting relationships with clients and candidates, aiming to deeply understand their needs for mutual success. What you get to do: Analyze market trends, leverage industry expertise, and strategically position Randstad Digital to maximize growth potential within a key segments. Brand Randstad Digital accurately as the world’s leading partner for talent through relationships Leverage your industry knowledge, experience, and thought leadership to envision how technology can transform our customer’s business to drive higher levels of customer experience and engagement. Serve as an expert business consultant within an industry segment. Optimize & amplify current relationships by actively engaging with clients as their primary point of contact. Exploit Randstad Digital’s existing strengths to be recognized as the primary driver of digital transformation in the areas of cloud and infrastructure, customer experience, data & analytics, and digital & product engineering. Work closely with project/program management to ensure successful delivery through an integrated delivery model. Establish and cultivate strong relationships with your client at senior levels as well as external and internal partners to maximize growth within an account. Lead the execution of new agreements aimed at surpassing revenue and margin expectations. What you need to bring: 3 years of selling technical products Proven history of expanding services within assigned accounts. Skill in cultivating enduring relationships founded on principles of integrity. Outstanding abilities in communication, presentation, and influence. Strong problem-solving and creative thinking capabilities. Strong negotiation skills. A history of outperformance A Bachelor’s degree is advantageous Proficiency using Google mail, calendaring and shared drives Randstad Digital operates in a hybrid work model in areas where we have offices. There should be no expectations that this is a full time remote role, even in areas where we have no offices at the time of hire. You are expected to comply with our hybrid work policy and guidelines. This job posting is open for 4 weeks. Randstad offers competitive pay and bonus structures. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. Based on eligibility, a successful candidate's total compensation may include a variable pay plan including bonus(es) and/or commission(s). In setting compensation, Randstad complies with all local wage and hour laws and while the pay range listed above is an annual amount, non-exempt employees will be paid hourly and therefore receive the hourly equivalent. In addition, Randstad, the largest global staffing leader, offers rich learning & professional development opportunities, a 401(k) plan, a stock purchase plan, an employee referral reward program, and comprehensive medical, dental, vision, disability and life insurance to uniquely fit your needs. Randstad also focuses on our employees' overall wellbeing with our award-winning wellness program, employee assistance program, a generous time off policy (including at least 18 paid days off in your first full year, 1 paid volunteer day, 9 paid holidays, and 5 sick days), paid parental leave, paid caregiver leave, a health and dependent care flexible spending account, Metlife home and auto insurance offerings, a Metlife legal plan offering, and offers discounts on everything from cell phone plans to car purchases. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. We are seeking candidates from all backgrounds and demographics and a variety of industries to join our winning team! Randstad is proud to be included in the prestigious "America's Best Employers for Women 2024" list. Randstad US has also been recognized as a 2024 Leading Disability Employer by the National Organization on Disability (NOD). At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.