Customer Service & Sales Support Specialist - Charlotte, NC $25/hour | Full-Time | Monday-Friday Join our high-energy team in Charlotte, NC (Center Park Dr.)! We need a dynamic professional to provide essential administrative support and drive sales growth. Your Key Contributions: Customer Champion: Handle all inbound/outbound communication (phone, email, chat). Operations Pro: Perform accurate order/data entry utilizing SAP/CRM/ERP systems. Team Enabler: Manage office purchasing, trade show logistics, and marketing support. What You Need: 2+ years of customer service experience. Proficiency in CRM/ERP systems and Microsoft Office. A friendly, high-energy, and professional demeanor. Ready to grow with us? Apply now!salary: $24 - $25 per hourshift: Firstwork hours: 7:30 AM - 4:30 PMeducation: High SchoolResponsibilitiesThe Customer Service Support person will be a key player in the growing Charlotte, NC team, responsible for providing general administrative support and helping the sales team achieve ambitious growth goals. Key Responsibilities The successful candidate will be the primary person to handle customer inquiries via phone, email, and chat. Key duties include: Customer Communication: Responding to customer inquiries and conducting outbound sales follow-up. Once experienced, this person will field calls or route them accordingly. Data & Order Entry: Performing data and order entry (including experience with SAP/CRM/ERP systems). Purchasing & Vendors: Managing purchasing for general office materials and getting quotes/negotiating vendor services for trade shows. Sales & Marketing Outreach: Supporting sales team growth initiatives, including assistance with product expos and trade shows (researching events, coordinating travel, and maintaining marketing collateral). Required Qualifications Candidates should have a high school diploma or equivalent, 2+ years of customer service experience.. The role requires a high-energy, friendly demeanor, communication skills, and experience with Microsoft Office Suite (Word, Excel, PowerPoint) and CRM/ERP systems.SkillsCustomer ServiceActive ListeningTelephone EtiquetteQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.