automated qa tester salaries in hartford, connecticut

job summary: Enterprise Healthcare client has an immediate opening for a highly motivated Business Analyst to join their dynamic and growing team. All qualified candidates are encouraged to apply!   location: Hartford, Connecticut job type: Contract salary: $23 - 33 per hour work hours: 8am to 5pm education: Bachelors   responsibilities: Business Requirements Document (BRD): Develop and maintain comprehensive BRDs to capture business needs and requirements. Grooming Calls: Participate in grooming calls to help with story card creation and ensure alignment with technical features. Conduct knowledge transfer sessions as needed. Burn Down Charts: Create and maintain burn down charts to illustrate project progress, including identifying connected applications, data extraction points, and integration with Power BI reports. Report Consolidation: Assist in consolidating and streamlining various reports to ensure accuracy and consistency. Field Mapping: Support the mapping of fields and codes into IT data tables, including the development of necessary formulas. User Acceptance Testing (UAT) Plan: Develop and execute a comprehensive UAT plan, ensuring all business areas are engaged and on board. Test Scenarios: Assist in creating and validating test scenarios for end-to-end testing, involving business input and focusing on regression testing by business area. Defect Management: Provide support in identifying, documenting, and managing defects during end-to-end testing   qualifications: Bachelor's degree required in Business Administration, Information Technology, or a related field.Proven experience as a Business Analyst or in a similar role.Strong understanding of business processes and technical documentation.Proficiency in data analysis and reporting tools (e.g., Power BI).Excellent communication and interpersonal skills.Ability to work collaboratively with cross-functional teams.Detail-oriented with strong organizational skills.  skills: Experience with field mapping and data table management.Familiarity with UAT planning and execution.Knowledge of regression testing and defect management. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.

job summary: The project is working on the Guidewire Admitted Cyber project which is a very large initiative. We already have 2 Sr. BAs on the project but we need one additional BA to work on the Integrations track of the project.   location: Hartford, Connecticut job type: Contract salary: $40 - 52 per hour work hours: 9am to 5pm education: Bachelors   responsibilities: Sr. BA basics such as conducting requirements gathering sessions, writing user stories and backlogs, strong communication and problem solving skills, ability to take initiative while also working well as a team.   qualifications: Required working experience & education Work experience in years 8-10 years Sr. BA experience.Education Level - Bachelor of Science Required Skills and qualifications Technical Must have GW Associate Certification a must (in Policy, Claim or Billing Center) Personal Must have Sr. BA basics such as conducting requirements gathering sessions, writing user stories and backlogs, strong communication and problem solving skills, ability to take initiative while also working well as a team. Some P&C insurance knowledge GW knowledge a must/also see above, GW Associate Certification a must. Azure Dev Ops (agile tool) (Nice to have)   skills: Technical (Must Have): Guidewire (GW) Associate Certification - in PolicyCenter, ClaimCenter, or BillingCenter Hands-on experience with Guidewire software Personal / Functional (Must Have): Senior Business Analyst (BA) experience (8-10 years) Strong communication and problem-solving skills Experience conducting requirements gathering sessions Ability to write user stories and manage backlogs Initiative and ability to work both independently and within a team Some knowledge of Property & Casualty (P&C) insurance domain Experience with Azure DevOps (as an agile project management tool) (nice to have) Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

job summary: Under the direct supervision of a Service Delivery Manager, the Team Lead is responsible for managing day to day operations of a team of 4 service desk analysts. Ensuring the team utilizes the appropriate tools and processes in order to provide world-class customer service and desktop support. This includes up-to-date client policies, client procedures, accurate knowledgebase entries, reporting, and all other job standards and expectations.   location: Manchester, Connecticut job type: Contract salary: $20 - 21 per hour work hours: 8am to 4pm education: High School   responsibilities: Essential Duties and Responsibilities - Accurate, timely, and professional resolution for all supported issues - Timely and professional follow up on all client related issues - Quick identification and control of high priority issues - Ability to learn on the go and maintain organization of duties - Efficient and accurate resolution of all assigned tasks - Maintaining a presence as a leader amongst their team Job Requirements - The Team Lead is responsible for managing employee performance, employee relations, schedules, and timesheets. Along with creating client reports on help desk interactions and tickets. This may include but is not limited to the following: - Managing a team of 4 analysts - Accurate and detailed logging, reporting, and tracking of work - Assisting Level 1/Level 1.5 Analysts with escalated incidents as needed - Assisting users in the queue as necessary - Accurately logging, ticketing, and tracking all interactions with the users - Accurate, timely, and professional follow-up and resolution for all supported issues - Accurately following instructions (team documentation and knowledge base articles) on processes and procedures - Collaborate with the Service Desk team to ensure proper resolution or escalation of tickets - Accurate escalation of tickets per instructions (team documentation and knowledge base articles) - Regular (minimum daily) follow-up on all assigned tickets - Quick identification and accurate processing of high priority issues Skills and Qualifications: - Proficient in Microsoft Windows and Office - Familiar with Active Directory - Able to follow detailed processes with written and verbal instruction - Able to learn new software systems quickly and accurately - Able to type at least 40 words per minute - Able to perform under high pressure environment - Dependable and punctual - Problem solving using available resources to solve a user's issue - Ability to communicate and interact at all levels of the organization (senior IT down to the non-technical staff) Essential Duties and Responsibilities - Accurate, timely, and professional resolution for all supported issues - Timely and professional follow up on all client related issues - Quick identification and control of high priority issues - Ability to learn on the go and maintain organization of duties - Efficient and accurate resolution of all assigned tasks - Maintaining a presence as a leader amongst their team Desired Skills & Experience - The Team Lead is responsible for managing employee performance, employee relations, schedules, and timesheets. Along with creating client reports on help desk interactions and tickets. This may include but is not limited to the following: - Managing a team of 4 analysts - Accurate and detailed logging, reporting, and tracking of work - Assisting Level 1/Level 1.5 Analysts with escalated incidents as needed - Assisting users in the queue as necessary - Accurately logging, ticketing, and tracking all interactions with the users - Accurate, timely, and professional follow-up and resolution for all supported issues - Accurately following instructions (team documentation and knowledge base articles) on processes and procedures - Collaborate with the Service Desk team to ensure proper resolution or escalation of tickets - Accurate escalation of tickets per instructions (team documentation and knowledge base articles) - Regular (minimum daily) follow-up on all assigned tickets - Quick identification and accurate processing of high priority issues Skills and Qualifications: - Proficient in Microsoft Windows and Office - Familiar with Active Directory - Able to follow detailed processes with written and verbal instruction - Able to learn new software systems quickly and accurately - Able to type at least 40 words per minute - Able to perform under high pressure environment - Dependable and punctual - Problem solving using available resources to solve a user's issue - Ability to communicate and interact at all levels of the organization (senior IT down to the non-technical staff) Essential Duties and Responsibilities - Accurate, timely, and professional resolution for all supported issues - Timely and professional follow up on all client related issues - Quick identification and control of high priority issues - Ability to learn on the go and maintain organization of duties - Efficient and accurate resolution of all assigned tasks - Maintaining a presence as a leader amongst their team   qualifications: Required Skills - - Minimum two years of Service Desk/Management experience. - Strong teamwork, leadership, and employee motivational skills. - Demonstrated analytical and problem solving skills. - Ability to effectively communicate with all levels of the organization. - Ability to work independently while remote #LI-KC1   skills: Job Duties - The Team Lead is responsible for managing employee performance, employee relations, schedules, and timesheets. Along with creating client reports on help desk interactions and tickets. This may include but is not limited to the following: - Managing a team of 4 analysts - Accurate and detailed logging, reporting, and tracking of work - Assisting Level 1/Level 1.5 Analysts with escalated incidents as needed - Assisting users in the queue as necessary - Accurately logging, ticketing, and tracking all interactions with the users - Accurate, timely, and professional follow-up and resolution for all supported issues - Accurately following instructions (team documentation and knowledge base articles) on processes and procedures - Collaborate with the Service Desk team to ensure proper resolution or escalation of tickets - Accurate escalation of tickets per instructions (team documentation and knowledge base articles) - Regular (minimum daily) follow-up on all assigned tickets - Quick identification and accurate processing of high priority issues Skills and Qualifications: - Proficient in Microsoft Windows and Office - Familiar with Active Directory - Able to follow detailed processes with written and verbal instruction - Able to learn new software systems quickly and accurately - Able to type at least 40 words per minute - Able to perform under high pressure environment - Dependable and punctual - Problem solving using available resources to solve a user's issue - Ability to communicate and interact at all levels of the organization (senior IT down to the non-technical staff) Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.