Are you a cheerful and detail-oriented team player with a passion for customer care? A stable, long-standing Hauppauge-based manufacturer is seeking a dedicated Customer Service Specialist for a full-time (M-F, 8 am – 5 pm) temp-to-perm role. You will be instrumental in maintaining a 75-year reputation for quality by handling high-volume, fast-paced inbound calls and emails from distributors and end-users. Responsibilities include accurate order processing, managing returns, providing information about specialized products and services, processing quotes, expediting requests, and providing prompt, effective problem resolution. We are looking for someone with at least one year of customer service experience and PC knowledge, organizational skills, and the ability to multi-task effectively in a friendly, modern work environment. salary: $25 - $30 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: No Degree RequiredResponsibilities Handling high-volume, fast-paced inbound telephone calls & emails from distributors and end-usersOrder processing via email and online portalReturned goods processingProvide information about products and servicesProcess quotes and expedite requestsCustomer problem resolutionProvide timely and effective follow-throughWork with outside regional managers and manufacturer’s reps Skills Basic Software SkillsFollow-upActive ListeningTelephone EtiquetteEmpathyInterpersonal SensitivityCustomer ServiceTyping SkillsBasic Computer SkillsConfidentialityResponsivenessAnalytical ThinkingVerbal CommunicationClient ServiceAdapting to ChangeCRMCustomer RelationsCustomer supportVendor ManagementPhonesEmails Qualifications Years of experience: 2 yearsExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.