call center representative salaries in atlanta, georgia

Join a collaborative team of 8 professionals where your work directly impacts our growth. In this remote, contract-to-hire role, you will bridge the gap between our field sales team and our valued customers. We offer comprehensive training, a supportive team environment, and a clear path to a permanent career.salary: $20 - $21 per hourshift: Firstwork hours: 12 PM - 9 PMeducation: High SchoolResponsibilitiesWhat You’ll Do Conduct credit checks through Equifax and provide prompt approval/denial responses to assist field sales teams in real-time.Handle approximately 40 inbound calls per dayEfficiently dispatch technicians to scheduled appointments, ensuring our service standards are met.Proactively adjust errors and address customer inquiriesAccurately set up and update customer accounts within our CRM What You’ll Bring 1+ Years of Experience working in a call center environmentAbility to handle high-volume calls with a professional, empathetic, and clear communication style.Must be available to work Saturdays and a 12:00 PM – 9:00 PM EST shift.Familiarity with CRM software Compensation & Logistics Pay Rate: $20.00 – $21.00 per hour.Work-Life Balance: 100% Remote.Unique Schedule: Monday–Wednesday & Saturday (12 PM – 9 PM EST). You choose your fifth day: work either Thursday or Friday and enjoy the other day off!Employment Type: 6-month Contract-to-Hire (We hire with the intent to convert top performers to permanent roles). Skills Call Center SupportCRMMS OfficeCustomer ServiceBasic Software Skills Qualifications Years of experience: 1 yearExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Customer Service Representative – Logistics & Delivery Operations Shift: Mon–Fri & Tue–Sat | 8:00 AM – 4:30 PM Location: Marietta, GAThe Opportunity Are you a problem-solver who loves keeping things moving? Join our team as a Customer Service Representative, where you will be the primary link between our customers, business partners, and drivers. In this role, you aren't just answering phones, you are managing the "final mile" of the delivery experience, ensuring our promises are kept and every customer is delighted. What Your Day-to-Day Will Look Like In this fast-paced logistics environment, you will manage a variety of operational and service-based tasks: Omni-channel Support: Assist customers and business partners via telephone and email with a focus on professional and calm communication. Logistics Coordination: Monitor the real-time progress of delivery routes to ensure on-time performance. Operational Precision: Scan haul-away pods, verify stamps, and process critical changes or cancellations to delivery orders. Conflict Resolution: Diagnose and assess delivery issues, providing quick and effective solutions to keep our customers happy. What You’ll Need to Excel Minimum Requirements: Technical Savvy: Proficiency with the Microsoft Office Suite (MS Project, Word, Excel, and PowerPoint). Availability: Ability to work the designated shift schedules, including rotating Saturday coverage. Preferred Qualifications: Experience: 1+ years of experience in a customer service or call center environment (Logistics or Supply Chain experience is a major plus). Education: High school diploma or equivalent. Soft Skills: The ability to multitask, exceptional organizational habits, and the ability to stay cool under pressure. salary: $18.49 - $18.5 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities• Assist customers and business partners via telephone and email • Handle customer complaints in a calm, professional manner • Diagnose, assess, and resolve problems or issues • Monitor progress of delivery routes • Scan haul-away pods and verify stamps • Process changes or cancellations to delivery ordersSkillsCustomer QualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

                                    AMAZING OPPORTUNITY FOR                       RECENT COLLEGE GRADS W/ 4 YR DEGREE              CUSTOMER SERVICE CALL CENTER EXPERIENCE NEEDED FOR             FORTUNE 500 AUTO FINANCE COMPANY IN ALPHARETTA                                                             (NEAR THE AVALON)    GREAT TEMP TO HIRE OPPORTUNITY - TRAINING STARTS APRIL 1ST                                      PAY - $21 hr.  MUST HAVES - A bachelors degree in any field and a minimum of 2 yrs call center experience.          Will be handling all incoming customer account call inquires ranging from;          Taking payments          Scheduling pymt arrangements          Bringing past due accounts current          Issues concerning account          Updating information on account TRAINING - 2-3 weeks from 8am - 5pm, Monday thru Friday AFTER TRNG - 3 Days a week from either 8am - 5pm or 9am - 6pm and the remaining 2 days of the week from 11am - 8pm. 2 Saturdays a month from 8am - 12pm                   ***Typical time frame to perm is between 10 -12 months*** BENEFITS ONCE PERM: Pay increase Competitive Medical and Dental benefits Tuition reimbursement Car Allowance  Hybrid Schedule Triple pay for working holidays Onsite gym **MUST BE ABLE TO PASS CUSTOMERS BACKGROUND SCREENING**           salary: $19.5 - $21 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorsResponsibilities Handling incoming and follow up calls to already established customers to assist with acccountSkillsCall CenterTelephone EtiquetteActive ListeningBasic Computer SkillsQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.