call center representative

IMMEDIATE NEED! Support Center Representative (Call Center) Hybrid - On-Site in Rockville, MD 3 days a week - Long Term (Possible Temp to Hire) Full Time Must be flexible to work an 8 hour Shift Between 8am EST and 8pm EST 4 year degree required Equipment is provided, Free Parking, Building has a Cafe and Gym on-site.    salary: $23 - $24 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorsResponsibilitiesSupport Center Representative (Call Center) Hybrid - On-Site in Rockville, MD 3 days a week - Long Term (Possible Temp to Hire) Full Time Must be flexible to work an 8 hour Shift Between 8am EST and 8pm EST 4 year degree required Respond to customer requests for information regarding FINRA, FINRA Regulation, and its members by utilizing various corporate applications: Web CRD/IARD, Proctor, OASIS and appropriate web sites. Provide functional and navigational support. Provide pending and approved member firms with assistance in form and registration processing. Process information requests and route calls to the appropriate department or individual. Log cases in CRM application (CRIS) and ensure resolution within the allotted timeframe. Provide support to internal and external customers with regard to the enterprise-wide security feature associated with most corporate applications. Provide non-registered representatives with assistance regarding Form U4 / U5 filing information and two-year license registration questions. The essential functions of this role include:working in a smoke free environmentSkillsCall CenterCall Center SupportTelephone EtiquetteActive ListeningBasic Computer SkillsBasic Software SkillsTyping SkillsQualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Our Call Center Representatives dispatch roadside assistance and administrative instances such as setting up a tow, fuel delivery, or tire change. In addition to roadside assistance, we handle other call types such as claims, reimbursements, setting up rental vehicles, and auto shop repair/maintenance approvals We can service vehicles anywhere from typical cars on the road, such as a Sedan or SUV, all the way up to larger semi/freight trucks. Schedule  Mon, Wed, Thurs, Fri, Sun: 2:00 PM – 10:30 PM or 3:00PM – 9:00PM  Tue & Sat: Unavailable (Off) salary: $17 - $18 per hourshift: Secondwork hours: 2 PM - 10:30 PMeducation: High SchoolResponsibilitiesHere is a streamlined, punchy version of the job duties—perfect for a quick-read job posting: Key Responsibilities Handle Inbound/Outbound Calls: Manage high-volume calls from drivers in a fast-paced call center. Coordinate Roadside Services: Dispatch towing, fuel delivery, jumpstarts, and tire changes. Act as the Liaison: Gather critical details from drivers and secure available in-network service providers. Support All Vehicle Types: Assist drivers of standard passenger cars up to large semi/freight trucks. Manage Claims & Rentals: Set up rental vehicles and process driver reimbursement claims. Approve Shop Repairs: Review and authorize auto shop maintenance and repair requests. Navigate Tech Systems: Utilize multiple dispatch databases and software programs simultaneously. Learn & Upskill: Complete a mandatory 6-week training program and master all call types within 90 days. The essential functions of this role include:working weekendsSkillsCall Center (1 year of experience is required)Active Listening (1 year of experience is required)Telephone Etiquette (1 year of experience is required)Empathy (1 year of experience is required)Basic Software Skills (1 year of experience is required)QualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Do you have 1 year of RECENT Call Center and Insurance experience Can you start on 8/10/2026 Completely comfortable with $25-$30/hr PLUS benefits??? This could be the perfect opportunity for you! Client Interviews next week for consideration! Note: Must have 1 year of RECENT call center and insurance experience  Pay: $25-$30/hr PLUS benefits! This position is onsite in Westlake, TX Start date: 8/10/2026!salary: $52,000 - $62,400 per yearshift: Firstwork hours: 10 AM - 7 PMeducation: High SchoolResponsibilitiesJob Responsibilities:   Resolve moderate-to-complex inquiries via email/chat.  Execute policy endorsements and audits accurately across carriers.  Ensure compliance with state regulations and carrier SLAs.  Document cases with precision in Salesforce and carrier systems.  Mentor and train L1-L2 agents on workflow best practices.  Contribute to continuous improvement through feedback and SOP refinement.  Essential Job Functions  Manage 5–10 state licenses and navigate top 20 carriers consistently (up to 150 carrier systems)  Demonstrate deep understanding in all lines of business Goosehead operates within  Maintain quality standards of 98%+ accuracy and timeliness.  Proactively identify and communicate service trends or recurring issues.  Skills Required  Analytical and multi-tasking ability.  Excellent written communication and problem-solving skills.  Proficiency in carrier and CRM systems.  Demonstrated coaching and peer training ability.  The essential functions of this role include: working in a smoke free environment Skills Recent Call Center (1 year of experience is required)Recent Insurance Experience (1 year of experience is required) Qualifications Years of experience: 1 yearExperience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.