call center representative

Are you looking for the next steps in your call center/customer service representative career? Take that first one by applying to this position. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! The ideal candidate has previous experience as a call center representative or experience in a related position. Hours are 11am to 8pm M-F.  salary: $16.99 - $17 per hourshift: Firstwork hours: 11 AM - 8 PMeducation: High` SchoolResponsibilitiesSeeking an call center agent with skills to get the job done! This will include multitasking, time management, clear communication, and product and service knowledge. Details of the position will include but not limited to.... • provide introductory information to new customers • ensure that customers are satisfied with products or services • follow up with clients or customers to check that they’re still satisfied with any purchases • discuss additional products or services • determine the quickest, most effective ways to answer a client’s or customer’s questions • escalate inquiries and concerns in a timely manner • troubleshoot common issues with a product or service • work with a team of other CSRs and other departments to find appropriate solutions If you are a fit, please apply to this posting. The essential functions of this role include:working in a smoke free environmentSkillsCall CenterFollow-upActive ListeningTelephone EtiquetteEmpathyAdapting to ChangeTyping SkillsBasic Software SkillsBasic Computer SkillsCall Center SupportQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Are you looking for the next steps in your call center/customer service representative career? Take that first one by applying to this position. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! The ideal candidate has previous experience as a call center representative or experience in a related position. Hours M-F 9am to 8pm.  salary: $16.99 - $17 per hourshift: Firstwork hours: 9 AM - 6 PMeducation: High` SchoolResponsibilitiesSeeking an call center agent with skills to get the job done! This will include multitasking, time management, clear communication, and product and service knowledge.  Details of the position will include but not limited to.... • provide introductory information to new customers • ensure that customers are satisfied with products or services • follow up with clients or customers to check that they’re still satisfied with any purchases • discuss additional products or services • determine the quickest, most effective ways to answer a client’s or customer’s questions • escalate inquiries and concerns in a timely manner • troubleshoot common issues with a product or service • work with a team of other CSRs and other departments to find appropriate solutions If you are a fit, please apply to this posting, or schedule an interivew on my calendar. Please make sure I have an updated resume, because it will be reviewed prior to your interivew.  https://calendly.com/lisa-thill/schedule-time-on-my-calendar The essential functions of this role include:working in a smoke free environmentSkillsCall CenterFollow-upActive ListeningTelephone EtiquetteEmpathyAdapting to ChangeTyping SkillsBasic Software SkillsBasic Computer SkillsCall Center SupportQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Are you interested in advancing your career with one of the oldest and largest Financial Institutions in the United States?  Our client is a Fortune 500 Financial Services Company and they are hiring a Customer Service Call Center Representative to join their team in East Providence.   As a Customer Service Call Center Representative you will be working on the Consumer Banking team selling banking products, explaining rates and product benefits to enhance the customers account.   salary: $18 - $19 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorsResponsibilitiesAs a Customer Service Call Center Representative Job Duties Include: Answer incoming customer calls, greeting customers while displaying an upbeat helpful demeanor. Verifies customer identity while comparing information to data stored in the system in order to ensure confidentiality & legal compliance. Researches customer issues, exploring transaction history, performing searches,( dollar amounts, dates), gathering additional information from bank documentation to identify the source of the problem for resolution.  Solves problems - including taking action on fee rebates, activating cards, replacing cards, ordering checks, updating customer information, executing stop payments, taking applications for overdraft protection to address customer issues. Skills: 2+ years working in a Banking or Call Center Environment. Detailed problem solver with a professional demeanor. Ability to cross sell & suggest/sell Banking products as needed. Excellent communication and Computer Skills. SkillsCall CenterCall Center SupportConsumer BankingCustomer Service Call CenterBanking OperationsBanking RelationshipsCustomer ServiceProblem SolvingActive ListeningTelephone EtiquetteEmpathyInterpersonal SensitivityCustomer RelationsCustomer supportMS OfficeQuality AssuranceVerification of InformationConflict ResolutionResearchData EntryQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.