Our client is a leading healthcare company with an urgent need for a skillful and experienced Customer Service Representative with experience in appointment scheduling and patient registration. Previous experience with EPIC EMR software is required for the role. 2+ years of call center experience using Epic is required. In this role you will answer high volume inbound calls from healthcare members in network, and provide customer service including data entry, updating member information, patient scheduling, and registration. This is a 6 month contract to start, and could potentially extend.salary: $22 - $25 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Answering inbound calls from healthcare members, scheduling urology appointments. 60-70 calls ber day, scheduling appointments. EPIC EMR experience is REQUIRED Customer service, call center, data entry, computer literate SkillsCall Center SupportEMRCall CenterFollow-upActive ListeningTelephone EtiquetteEmpathyInterpersonal SensitivityTyping SkillsBasic Software SkillsEHR/EpicBasic Computer SkillsHealthcareepicIndustry RepresentativeHealthcare NetworkHealthcare LawPatient SupportHealthcare System NavigationQualificationsYears of experience: 0 yearsExperience level: Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled. Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.