call center representative salaries in los angeles, california

Role Summary We are currently seeking dedicated and highly motivated Call Center Service Representatives to join our team for a 5-month contract. We are actively hiring for both Senior and Intermediate level professionals. In this role, you will be the primary point of contact for inquiries and issue resolution. The ideal candidate will have a background in Human Resources, possess a work ethic, and be capable of handling a high volume of inbound and outbound communications with integrity and professionalism. Key Responsibilities Call Management: Place outbound calls to follow up on account statuses, inquiries, and complaints. Handle high-volume incoming calls promptly and professionally. Issue Resolution: Triage and direct complex calls or escalated complaints to the appropriate internal teams for further problem resolution. Email Correspondence: Monitor and respond to daily emails, ensuring accurate and timely communication with all parties. Project Support: Assist leadership and team members by working on various departmental projects and administrative tasks as assigned. Qualifications & Requirements Experience: 2 to 4 years of related call center, customer service, or administrative experience. Industry Background: Prior experience or background in Human Resources is required. Education: Associate Degree (AA) is required. A Bachelor’s Degree (BA/BS) is highly preferred. Technical Skills: * Proficiency in Microsoft Office Suite is required. Experience using Salesforce is highly preferred. Core Competencies: Must be hardworking, honest, and possess verbal and written communication skills.salary: $29.99 - $30 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: AssociateResponsibilitiesCall Management: Place outbound calls to follow up on account statuses, inquiries, and complaints. Handle high-volume incoming calls promptly and professionally. Issue Resolution: Triage and direct complex calls or escalated complaints to the appropriate internal teams for further problem resolution. Email Correspondence: Monitor and respond to daily emails, ensuring accurate and timely communication with all parties. Project Support: Assist leadership and team members by working on various departmental projects and administrative tasks as assigned.  SkillsHardworkingHonestHuman resourceQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Role Summary We are currently seeking dedicated and highly motivated Call Center Service Representatives to join our team for a 5-month contract. We are actively hiring for both Senior and Intermediate level professionals. In this role, you will be the primary point of contact for inquiries and issue resolution. The ideal candidate will have a background in Human Resources, possess a work ethic, and be capable of handling a high volume of inbound and outbound communications with integrity and professionalism. Key Responsibilities Call Management: Place outbound calls to follow up on account statuses, inquiries, and complaints. Handle high-volume incoming calls promptly and professionally. Issue Resolution: Triage and direct complex calls or escalated complaints to the appropriate internal teams for further problem resolution. Email Correspondence: Monitor and respond to daily emails, ensuring accurate and timely communication with all parties. Project Support: Assist leadership and team members by working on various departmental projects and administrative tasks as assigned. Qualifications & Requirements Experience: 2 to 4 years of related call center, customer service, or administrative experience. Industry Background: Prior experience or background in Human Resources is required. Education: Associate Degree (AA) is required. A Bachelor’s Degree (BA/BS) is highly preferred. Technical Skills: * Proficiency in Microsoft Office Suite is required. Experience using Salesforce is highly preferred. Core Competencies: Must be hardworking, honest, and possess verbal and written communication skills.salary: $21.99 - $22 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: AssociateResponsibilitiesCall Management: Place outbound calls to follow up on account statuses, inquiries, and complaints. Handle high-volume incoming calls promptly and professionally. Issue Resolution: Triage and direct complex calls or escalated complaints to the appropriate internal teams for further problem resolution. Email Correspondence: Monitor and respond to daily emails, ensuring accurate and timely communication with all parties. Project Support: Assist leadership and team members by working on various departmental projects and administrative tasks as assigned.  SkillsHardworkingHuman resourcehonest QualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Are you an experienced medical administrative professional looking for a stable part-time schedule that lets you keep your weekdays open? We are seeking a motivated Financial Administrative Representative to join our patient access team on-site in Los Angeles! In this vital frontline role, you will be the welcoming face of the registration division, guiding patients seamlessly through the intake process while managing foundational billing workflows. This position features a set schedule working every Saturday, Sunday, and Monday from 9:00 AM to 5:30 PM, making it the perfect opportunity for professionals seeking reliable weekend hours. If you bring a strong background in medical insurance verification, patient admitting, and top-tier customer service skills, we want to talk to you!salary: $24.56 - $24.57 per hourshift: Firstwork hours: 9 AM - 5:30 PMeducation: High SchoolResponsibilitiesPosition Summary: Facilitate seamless patient access to care by performing accurate registration and pre-registration for outpatient and inpatient accounts. This role calculates and secures upfront patient liabilities, including copayments, coinsurance, and deductibles, in an efficient and hospitable manner. Key Responsibilities: Complete 20 to 30+ detailed patient registrations per 8-hour shift. Perform comprehensive insurance verification and accurately secure upfront collections. Scan clinical documentation and update accounts within the electronic database. Verify patients are appropriately screened and stabilized before discussing admission consent or liability. Navigate multiple computer screens efficiently in a fast-paced environment. Requirements: High School Diploma or equivalent. 2+ years of experience in a medical front office, billing, or hospital registration environment (prior registration experience is mandatory). 2+ years of experience managing insurance verification or hospital billing workflows. SkillsFinancial AnalysisFinancial ReportingAdministrative DutiesQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.