call center representative salaries in dallas, texas

In partnership with our client, Randstad is hiring for Seasonal Call Center Representatives in Dallas, Texas for Open Enrollment Season!   Candidates must be located in Dallas, Texas, but will be able to work from home in this role.   If you are interested in learning more about this opportunity, please apply online for consideration!salary: $16 - $16.5 per hourshift: Firstwork hours: 7 AM - 9 PMeducation: High` SchoolResponsibilitiesAnswering inbound calls from customers regarding benefit enrollment Authenticate callers, troubleshoot issues and answer questions related to plans Provide basic information to help customers understand what is available and included in benefit packages SkillsFollow-upActive ListeningTelephone EtiquetteAdapting to ChangeTyping SkillsClient ServiceCustomer supportCustomer RelationsBasic Computer SkillsBasic Software SkillsCustomer ServiceQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

We are seeking a meticulous and detail-oriented Data Entry Specialist to join our team and support our shipping and receiving operations. In this role, you will be responsible for accurately entering shipping and receiving data into the SAP system using both 10-key and alpha-numeric keys. Your precision and efficiency will be crucial to ensure the accuracy and integrity of our inventory records and facilitate smooth logistical operations.salary: $18.99 - $19 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: High` SchoolResponsibilities Perform data entry tasks with a focus on shipping and receiving operations using SAP. Enter relevant information such as tracking numbers, item descriptions, quantities, and dates into the system. Utilize 10-key and alpha-numeric keys to ensure efficient and accurate data entry. Verify data accuracy by reviewing source documents for discrepancies and correcting any errors. Maintain confidentiality and adhere to data integrity standards to protect sensitive information. Collaborate closely with the shipping and receiving team to ensure timely and accurate updates to inventory records. Identify and report any data discrepancies or irregularities to the appropriate personnel. Assist in generating reports and compiling data as needed for analysis and reporting purposes. Skills10-KeyInternetData EntryTelephone EtiquetteEmpathyAdapting to ChangeFollow-upQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

We are currently hiring for Customer Service Representatives with our client in Dallas.  This position is remote but candidate must be within 1 hour of Dallas, TX and be available for onsite equipment pickup. This is a 6 month contract position to start with opportunity for extension or permanent placement and a contract completion bonus!  salary: $16.49 - $16.5 per hourshift: Firstwork hours: 8 hours between 6 AM - 7 PM education: High` SchoolResponsibilities Takes inbound calls from internal customers for open enrollment and benefits.Gathers information, researches/resolves inquiries and appropriately documents customer calls.Ability to read and interpret documents on file.Understand and retain a large amount of information.Associate should have the skills to answer and respond professionally to escalate calls, should they arise.Communicates appropriate options for resolution in a timely mannerReview’s the customer needs and informs customers of services and resources available to them. The essential functions of this role include: working weekends may be required Skills Call Center SupportPhonesCommunicationBenefitsResearchCustomer Service Qualifications Years of experience: 1 yearExperience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.