call center representative salaries in dallas, texas

Are you ready to make a difference in the lives of potential homeowners? Our Client's Consumer Lending team is seeking motivated individuals to join their team as Call Center Representatives in their National Contact Center. This role involves supporting our Home Mortgage Consultants by handling high call volumes and managing leads for customers interested in refinancing or purchasing a home. Hours: M-F 7am-8pm (8 hour shift within this window) (1 Sat a month required) Pay: $20/hr Where: Downtown Dallas - No free parking * We pay WEEKLY! *  For immediate consideration, please send your most updated resumes to clara.williams@randstadusa.com and include "Customer Support Representative- Dallas, TX" in your subject line. salary: $19 - $20 per hourshift: Firstwork hours: 7 AM - 8 PMeducation: High SchoolResponsibilities Handle high call volumes with approximately 120 outbound or 60 inbound calls per day. Assigned to either inbound or outbound calls, not both, with potential for 50-100+ calls during peak times. Support the Consumer Direct Sales group within the clients' Home Mortgage. Responsibilities: Assist Home Mortgage Consultants in the National Contact Center. Manage inbound leads and "dot com" lead lists for customers interested in refinancing or purchasing a home. Confirm customer interest, contact information, bank details, and availability. Transfer verified hot leads to Home Mortgage Consultants for further processing. Ensure accurate and efficient information gathering to support seamless customer transitions. SkillsTelephone EtiquetteBasic Software SkillsCustomer ServiceAdapting to ChangeActive ListeningCall Center SupportCustomer RelationsSales SupportMortgage LendingMortgage UnderwritingMortgage (2 years of experience is required)QualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.

If you are compassionate about helping others when in need, then this may be the right job for you.  We are currently looking for experienced call center representatives in the Allen,TX area.  The ideal candidate is comfortable making outbound calls and can show empathy and compassion with the clients you're connecting with.  This is a full time opportunity offering $18/hr and will start on 9/23.  If you are interested, please review the details below and apply!salary: $17.99 - $18 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: No Degree RequiredResponsibilitiesPosition is In Office **Not Remote** We are seeking motivated and enthusiastic individuals to join our team as an Outbound Call Center Rep. Your excellent communication, persuasion and sales skills will play a key role in delivering a positive customer experience and achieving desired outcomes. Pay Rate: $18/ Hour Schedule: 8 hour shift Mon-Friday between 8am-8pm (Must be open to working Sat 8-5pm) Places outbound calls in a high volume environment in order to assess a customer's ability to opt into representation. Answer inquiries as they relate to any class action lawsuits clients may be impacted by.  Utilize sales and telemarketing skills to create a trusted customer environment No script, must be able to talk with customers organically answering questions and pronouncing medical terms. Fluent in Spanish is a plus SkillsCall Center SupportInterpersonal SensitivityEmpathyBasic Computer SkillsQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.

Randstad has an exciting opportunity currently available in Irving, TX We are looking for experienced Client Service Representatives to join this team! This position has permanent potential with one of our clients, a Financial Services Company.    ***Candidates must be willing to work onsite for 4 weeks for training and 1 day per week once training is complete*** Please apply online for consideration!salary: $18 - $18.5 per hourshift: Firstwork hours: 7 AM - 7 PMeducation: High SchoolResponsibilities Interface with customers to resolve 1st and 2nd tier/escalated customer service issues. Investigate, analyze, coordinats and track moderately complex customer issues.  Escalate issues for action as appropriate to more senior or specialized staff for immediate action.  Create and maintain logs, reports, records and files.  Make proactive calls to determine issues requiring close attention, identifies problems and works through to resolution.  Receive orders, reconcile information, track on spreadsheets, and follow up with customers.  Prepare customer billings, answer questions about billing, and coordinate resolution of billing issues with collections and/or other departments.  Will be required to work onsite 1 day per week  SkillsFinancial ServicesCall Center SupportBasic Computer SkillsActive ListeningCall CenterFollow-upQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.