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Do you speak Mandarin? Are you looking for a WORK-FROM-HOME CUSTOMER SERVICE JOB? We need you!  Randstad is hiring an English and Mandarin-speaking Customer Service Rep to work for our client handling inbound calls from patients with questions about dental insurance and dental benefits.       After training, we offer flexible schedules.  We will always try to find a schedule that works for our staff and business. INTERESTED IN LEARNING MORE? APPLY NOW! FOR MORE IMMEDIATE CONSIDERATION, PLEASE EMAIL A CURRENT RESUME TO iris.levy@randstadusa.com TXT: Your name and MANDARIN to 954-308-6735  salary: $22 - $23 per hourshift: Firstwork hours: 7 AM - 8 PMeducation: High SchoolResponsibilitiesWork From Home! We are seeking Mandarin Speaking Customer Service Representatives to join our team! As part of our highly specialized Customer Service Team, you will be the single point of contact for our members and providers. The role of a Customer Service Representative is to provide caring and knowledgeable assistance to both members and providers Respond to customer inquiries in a courteous and professional manner regarding benefits and eligibility Provide accurate information to resolve internal and external member and provider inquiries  Thoroughly and completely document all customer interactions. Educate customers and dental professionals on eligibility, benefits, claims payment, and authorizations. SkillsMandarin (2 years of experience is required)Chinese (2 years of experience is required)Call Center Support (2 years of experience is required)Customer Service (1 year of experience is required)QualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Description In search of a high energy Client Service Representative to join our dynamic team! As a CSR you will be the vibrant point of contact for our valued clients, playing a crucial role in managing communications, resolving inquiries, processing payments, and ensuring unparalleled customer satisfaction. Your dedication to accuracy, efficiency, and providing exceptional service will be instrumental in upholding our esteemed reputation. For inquies please contact: eva.alvarado@randstadusa.comsalary: $40,000 - $41,600 per yearshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Client Interaction: Professionally manage inbound calls, emails, and chat inquiries, prioritizing the delivery of exceptional customer experiences in every interaction, showcasing your charm and positive demeanor. Data Management: Accurately and meticulously document all client communications and payment information within the client database, ensuring data integrity and confidentiality. Problem-Solving: Efficiently and effectively address and resolve client concerns, ensuring timely follow-up and comprehensive resolution to maintain client trust and loyalty. Payment Processing: Process and record client payments with precision and in strict adherence to established company protocols and security guidelines. Relationship Building: Cultivate positive and lasting client relationships through open, interactive, and professional communication, fostering trust and encouraging long-term engagement, leveraging your bubbly personality to create rapport. Order Management: Efficiently manage client catalog orders and accurately process incoming auction bids in a timely manner. Customer Satisfaction: Consistently uphold and enhance our high standards for client satisfaction by providing accurate, clear, and comprehensive information, anticipating client needs, and exceeding expectations. SkillsClient Service (2 years of experience is required)Follow-upActive ListeningTelephone EtiquetteAdapting to ChangeCall Center SupportCustomer ServiceQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.

We are seeking a detail-oriented and experienced Medical Underwriting Representative to support the underwriting process for Medicare Supplement, Health, and Life insurance applications. This role is ideal for professionals with a background in insurance or medical services who excel at critical thinking and working independently in a fast-paced environment.salary: $27 - $28 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Review applicant medical history, data, and interview notes to support accurate underwriting decisions Utilize third-party software to summarize and assess medical and health-related information Draft and send professional written correspondence to applicants or brokers regarding outstanding application requirements Collaborate with internal teams to ensure timely and efficient processing of insurance applications Must Have:  Minimum of 2 years of insurance or medical experience, preferably within medical insurance or a pharmacy benefit management (PBM) setting At least 1 year of customer service experience, preferably in a call center or phone-based environment Familiarity with medical terminology and common conditions or prescriptions Strong organizational and critical thinking skills Ability to prioritize and manage workload independently in a high-volume environment SkillsMedicare/MedicaidInsurancePharmacyPBMQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.