call center representative salaries in atlanta, georgia

Job Opportunity with a Leading healthcare company in Duluth, GA is looking for Customer Service Professionals; EAGER to join their team!  This company is known to have Better Care, Better experiences, and Better health.  They want YOU to lead the way and be the front line leading with empathy and kindness.  If you have dedication to learning new programs, desirable work ethic, and the skills listed below; this is just the right job for you! Remote Position- MUST LIVE LOCAL TO Duluth, GA 30096Compensation During Training: $17.00/hr After Training: $18.00/hr.salary: $17 - $18 per hourshift: Firstwork hours: 8 AM - 9 PMeducation: High` SchoolResponsibilities•               Answer heavy inbound calls and verify identity and eligibility•               Providing information about location of medical centers, pre-appointment preparation, and related benefit information•               Assist members with web support and in selecting provider and pre-enroll callers as neededThe essential functions of this role include: working weekends Skills Active ListeningEmpathyTyping SkillsCustomer ServiceCustomer supportInbound CallsHealthcareEPICBenefitsScheduling AppointmentsMedicare/MedicaidCustomer RelationsBasic Software SkillsBasic Computer SkillsInternetHealthcare System NavigationTelephone Etiquette Qualifications Years of experience: 1 yearExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

If you are an Experienced Customer Service or Call Center Representative who wants to get their foot in the door of a large financial institution, then keep reading! Randstad is looking for Fraud & Claims Specialists in the Atlanta market that have a pleasant telephone manner, are upbeat and enjoys working with clients. You will be responsible for investigating fraudulent activity on customer accounts. You must be available for M-F 12pm - 8 pm.The Benefits of working with Randstad!: --Potential for temp to hire with the client--Benefits through Randstad: Healthcare (Medical, Dental, Vision, Disability, Life/Accidental Insurance) and 401k--Dedicated recruiter who will walk you through the process, interview prep, and provide support from start to finish. --Weekly paysalary: $20.48 - $20.48 per hourshift: Secondwork hours: 12 PM - 8 PMeducation: No Degree RequiredResponsibilities Handle disputed transactions for debit card accounts - fraudulent or non fraudulent Handle inbound/outbound calls related to open claims or fraudulent account activity Verify the customer and determine Fraud/Non-Fraud activity  Gather information from customers regarding the disputed account 16 calls/hr inbound/outbound The essential functions of this role include:working up to 2 hrs of overtime per weekSkillsClaimsFraud InvestigationCall Center SupportCall CenterCustomer ServiceCustomer supportphone bankerQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Are you a healthcare professional with call center or customer service experience? We are looking for an out-going, professional and personable call center professional to add to our team in Atlanta. This position will be supporting a large ophthalmology practice in Georgia.  This role is 100% in office Monday- Friday. This role is paying $15-16/hour. The office is currently located in Sandy Springs but will be relocating to Lawrenceville in a few months.  We offer excellent benefits and other fun perks such as: team lunches, celebrations for accomplishments, positive work environment, and generous PTO. salary: $15 - $16 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilities Answer telephone promptly and in a polite and professional manner. Obtain and enter accurate demographic information into Nexteck (address, telephone number, email address, name of insurance company or self pay status). Schedule appointment correctly - review appointment date, time, location, and provider name with caller. Schedule new patient appointments  Inform caller of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income - if applicable). Inform caller of estimated length of time of appointment. Remind caller to arrive 10 - 15 minutes before scheduled appointment to complete paperwork. Inform caller of estimated length of visit. Remind caller of cancellation/no-show policy. Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization. Act as a liaison for the patients and the clinics. The essential functions of this role include:working in a smoke free environmentSkillsMedical SchedulingObtaining patient demographicsTelephone EtiquetteTyping SkillsActive ListeningCall Center SupportInsurance Verification Speaking with Patients Scheduling AppointmentsCritical Thinking Answering Inbound CallsBasic Computer SkillsQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.