call center representative salaries in atlanta, georgia

Our client, a large healthcare company, is looking for Customer Service Representatives for remote roles. This role will be scheduling appointments, working open enrollment and assisting with normal customer service duties. Candidates must provide an updated resume with contact information and detailed previous work experience. salary: $16.99 - $17 per hourshift: Firstwork hours: 7 AM - 7 PMeducation: High` SchoolResponsibilities Place 200+ outbound calls to potential patients daily Take inbound calls daily from members returning the original call to schedule the assessment to members, entice the member to agree to a free benefit provided by their insurance and secure the scheduled visit  Communicate effectively with the department through email about provider's schedule status, leads to call, and any daily assignments Create a work relationship with assigned providers to communicate about schedules and perspective/ scheduled patients.  Will be the primary point of contact for designated providers. Develop a map to track location of potential patients and scheduled appointments. Schedulers must use maps and the list of leads to decide where their provider will travel Access various insurance portals to verify members before outreach. SkillsInterpersonal SensitivityDiagnostic ProceduresTreatment AssessmentsICD-10CPT CodesBasic Computer SkillsEHR/EpicAnatomyPhysiologyICD-9Adapting to ChangeTyping SkillsBasic Software SkillsEMRCPCFollow-upCall Center SupportPatient SupportCustomer ServiceClaims ProcessingPatient SchedulingPatient Care CoordinationPractice Management SoftwareData CollectionReceiving Incoming CallsPayment AcceptanceActive ListeningTelephone EtiquetteEmpathyERPCRMMEDICAL MALPRACTICEMedical TerminologyMicrosoft OfficeGoogle for Business SuiteMedicare ComplianceMedical SoftwareMedical CourseworkFaxingFilingIndustry RepresentativeBasic Medical TerminologyOSHAHIPAAClient ServiceMedical BillingCertified Financial Service AuditorMedical Secretary DutiesMedical Billing - DenialsMedical Billing - UnderpaymentsQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Direct Hire Opportunity! Would you say you have experience providing world class customer service? We have a local client that is in need of someone with your expertise.  If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! The ideal candidate has previous experience with key account, order, and quote management, as well as call center experience. If this sounds like you, be sure to apply and we will set up a phone interview if we think you could be a match.  salary: $40,000 - $50,000 per yearshift: Firstwork hours: 8 AM - 4:30 PMeducation: High` SchoolResponsibilities Key Account Management Order Management Call Center Quote Management The essential functions of this role include:working in a smoke free environmentSkillsTelephone EtiquetteCRMERPBasic Software SkillsClient ServiceCustomer ServiceCUSTOMER ORDERS/SALESCustomer Relationship ManagementFollow-upTyping SkillsBasic Computer SkillsQualificationsYears of experience: 4 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

               GREAT TEMP TO HIRE OPPORTUNITY FOR      EXPERIENCED, PROFESSIONAL AND RELIABLE     CUSTOMER SERVICE & CUSTOMER ACCOUNT REPS      FOR THE CLIENTS NEW CORPORATE LOCATION NEAR     NORTHPOINT MALL -  TRAINING BEGINS -  JUNE 14TH                ***$18 (w/o 4 yr degree) - $19.50 (with 4 yr degree)***  Fortune 100 Auto Finance Company in Alpharetta is looking for experienced, professional and results driven. These are all customer related posItions ranging from assisting with bringing accounts current to assisting with other account related issues. Shifts will fall between the hours of 8am - 8pm, M-F (with some rotating Saturdays from 8am - 12pm that will be considered OT) Once perm you will receive - Pay increase, competitive benefits and paid time off. **Client will consider hiring top performers after 6 months**    ONCE PERM YOU WILL HAVE THE OPPORTUNITY TO WORK A HYBRID SCHEDULE   MUST BE ABLE TO PASS THE CLIENT'S BACKGROUND SCREENING PROCESSsalary: $18 - $19.5 per hourshift: Firstwork hours: 8 AM - 8 PMeducation: No Degree RequiredResponsibilities Job Duties:  Assist customers with inquiries, account status, and problem resolution by utilizing existing resources and applications available Process payments and payoffs Perform miscellaneous task as assigned Adheres to appropriate Compliance policies and procedures Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives) SkillsCustomer supportCustomer RelationsTyping SkillsTelephone EtiquetteCustomer ServiceActive ListeningFollow-upCall Center SupportEmpathyQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.