call center representative salaries in new york, new york

Are you a customer service enthusiast with a knack for making people happy? Do you thrive in a fast-paced environment where your communication skills can shine? A growing company in the Port Washington, NY area is looking for a full-time Call Center Representative to join their team!This is an ongoing temporary position, with the potential for a long-term engagement (6 months to a year). We're seeking someone who is eager to learn, highly motivated, and passionate about delivering exceptional customer experiences. If you are qualified and interested in this position, please send your resume to jenn.eng@randstadusa.com or apply to this posting today!salary: $20 - $22 per hourshift: Firstwork hours: 9 AM - 6 PMeducation: High SchoolResponsibilities Answer a high volume of inbound calls with professionalism and efficiency. Provide outstanding customer support, primarily assisting with inquiries related to the plumbing and manufacturing industries. Respond to customer emails promptly and accurately. Work to resolve customer issues and ensure high levels of customer satisfaction. Maintain a positive and empathetic approach in all customer interactions. Skills Call Center SupportCall CenterActive ListeningFollow-upTelephone EtiquetteEmpathyAdapting to ChangeCRMTyping SkillsBasic Software SkillsEmailsPhones Qualifications Years of experience: 1 yearExperience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Are you a detail-oriented professional with a passion for delivering top-tier customer service? Do you thrive in fast-paced environments where clear communication, accuracy, and collaboration are key? If so, we invite you to explore an exciting opportunity with our client’s dynamic Customer Service team. Our client believes that outstanding customer experiences begin with dedicated people. As a key player in their order management and service operations, you’ll be the critical link between customers, sales teams, and internal departments—ensuring smooth, timely, and accurate execution of every order. From processing purchase orders and confirming product availability to resolving delivery issues and providing real-time updates, your role will help strengthen customer relationships and reinforce their commitment to excellence. In this role, you’ll handle a wide range of tasks—from managing electronic orders through EDI systems to coordinating with brokers and buyers, sending out invoices and exception reports, and supporting day-to-day reporting needs. You’ll be part of a supportive, solutions-focused team that values efficiency, integrity, and a service-first mindset. We’re looking for someone with strong organizational skills, excellent written and verbal communication, and a genuine desire to solve problems and help others. If you enjoy working across departments, adapting to new challenges, and making a tangible impact every day, we want to hear from you. Join a company that values your contribution and empowers you to grow. Apply today and be part of something meaningful with our client.salary: $37,000 - $41,600 per yearshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Processed customer orders received via email and electronic data interchange (EDI) systems. Coordinated with buyers, brokers, and sales teams to verify and confirm order specifications. Resolved product and delivery issues promptly and professionally to maintain customer satisfaction. Provided accurate and up-to-date information regarding products, pricing, and order status. Issued order confirmations, exception reports, and invoices in a timely manner. Addressed customer inquiries and concerns with a customer-focused, service-oriented approach. Collaborated cross-functionally with internal departments to ensure timely and accurate order fulfillment. Supported the customer service team by assisting with daily reporting and status updates. SkillsCustomer supportCall Center SupportCustomer Relationship ManagementAdministrative Duties (1 year of experience is required)QualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

We are seeking a detail-oriented and customer-focused professional to support our client-facing team in delivering prompt, convenient, and high-quality service to assigned clients. This role involves managing a variety of administrative and operational tasks, including invoicing, data requests, and client follow-ups, while proactively overseeing the order process. The ideal candidate will have at least one year of B2B customer service experience, strong analytical and organizational skills, and the ability to quickly absorb product knowledge to address client needs effectively. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is required.salary: $20 - $21 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: High SchoolResponsibilitiesJob Responsibilities: Assist the customer-facing team in delivering prompt, convenient, and professional service to assigned clients Support the team with various back-end tasks, including but not limited to: Invoicing Sending data requests Following up with clients Proactively manage the order process from initiation to completion Provide daily administrative support to the Account Managers on Team Maple Required Skills and Experience: Must have Minimum 1 year of business-to-business (B2B) client/customer service experience  Ability to quickly absorb product knowledge and apply it effectively to client needs Excellent analytical, organizational, time management, and multi-tasking skills Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook SkillsActive ListeningTelephone EtiquetteFollow-upCUSTOMER ORDERS/SALESCustomer Relationship ManagementTyping SkillsBasic Software SkillsCustomer ServiceSAPQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.