Are you looking to join a very well known company where you can grow and excel in your career? A Global Luxury Jewelery Company is seeking an IT Helpdesk/Desktop Support Specialist Level 1 candidate. Do you love helping others and have a sense of urgency with issue resolution? If so please be sure to apply today!salary: $20 - $24.2 per hourshift: Thirdwork hours: 9 PM - 6 AMeducation: High` SchoolResponsibilitiesThe purpose of this position is to be the main IT contact for internal users for technical problems, to provide technical support and to provide basic education to our internal users on IT technology. Identify, research, and provide technical solutions for simple to moderately complex hardware and software related issues reported to the IT Service Center. This position also provides basic root cause analysis, and communicates issues to management. Collaborates as a team to achieve team goals. Must be available to work flexible shifts that will include nights and weekends. Must be available to provide onsite support coverage. Must have a high school diploma Must know how to unlock network accounts and deal with an impaired account Troubleshoot connectivity issues with a Computer via VPN Troubleshoot issues with software and hardware Experience with Ipads and Iphones Familiarity with Airwatch/Workspace One This position wil be an overnight shift, 2 weeks training on site then fully remote The essential functions of this role include:working in a smoke free environmentworking weekendsSkillsTechnical SupportCommunicationHelp DeskCall Center SupportCustomer supportQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.