call center representative salaries in new york, new york

Randstad's Client in Roslyn Heights, NY is hiring a Call Center Representative to join their team! We are seeking someone with great customer service skills, a positive attitude, the ability to pick up softwares quickly, and a can do attitude. This position does not require prior call center experience, however, customer service experience is preferred. This position is a high volume call center position that will require you to work in a fast paced environment and troubleshoot over the phone. If you are interested in this position, please apply to this posting or send your resume to jenn.eng@randstadusa.com for immediate consideration!salary: $20 - $21 per hourshift: Firstwork hours: 9 AM - 6 PMeducation: High SchoolResponsibilities Answer a high volume of incoming calls from customers regarding technical issues with our productsProvide troubleshooting assistance and technical support to customers experiencing problems with our products or servicesDiagnose technical issues and guide customers through the resolution process step-by-stepDocument all customer interactions, issues, and resolutions accurately in our call tracking systemEscalate complex technical issues to appropriate departments or higher-level support teams as neededFollow up with customers to ensure that technical issues have been resolved satisfactorilyStay up-to-date on product features, specifications, and troubleshooting techniquesCollaborate with other call center representatives and technical support teams to share knowledge and best practicesProvide feedback to management regarding recurring technical issues, customer concerns, and potential product improvementsAdhere to company policies, procedures, and quality standards at all times Skills Call Center SupportCall CenterFollow-upActive ListeningTelephone EtiquetteTyping SkillsBasic Software SkillsBasic Computer SkillsPhonesHigh VolumeAttention to DetailDocumentationData EntryQuick LearnerCustomer Service Qualifications Years of experience: 1 yearExperience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.

Randstad's Client in Roslyn Heights, NY is hiring a Call Center Representative to join their team! We are seeking someone with great customer service skills, a positive attitude, the ability to pick up softwares quickly, and a can do attitude. This position does not require prior call center experience, however, customer service experience is preferred. This position is a high volume call center position that will require you to work in a fast paced environment and troubleshoot over the phone. If you are interested in this position, please apply to this posting or send your resume to jenn.eng@randstadusa.com for immediate consideration!salary: $20 - $21 per hourshift: Firstwork hours: 9 AM - 6 PMeducation: High SchoolResponsibilities Answer a high volume of incoming calls from customers regarding technical issues with our products Provide troubleshooting assistance and technical support to customers experiencing problems with our products or services Diagnose technical issues and guide customers through the resolution process step-by-step Document all customer interactions, issues, and resolutions accurately in our call tracking system Escalate complex technical issues to appropriate departments or higher-level support teams as needed Follow up with customers to ensure that technical issues have been resolved satisfactorily Stay up-to-date on product features, specifications, and troubleshooting techniques Collaborate with other call center representatives and technical support teams to share knowledge and best practices Provide feedback to management regarding recurring technical issues, customer concerns, and potential product improvements Adhere to company policies, procedures, and quality standards at all times SkillsCall Center SupportCall CenterFollow-upActive ListeningTelephone EtiquetteTyping SkillsBasic Software SkillsBasic Computer SkillsPhonesHigh VolumeAttention to DetailDocumentationData EntryQuick LearnerCustomer ServiceQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.

Randstad's Client in Roslyn Heights, NY is hiring a Call Center Representative to join their team! We are seeking someone with great customer service skills, a positive attitude, the ability to pick up softwares quickly, and with an adaptable personality! This position does not require prior call center experience, however, customer service experience is preferred. If you are interested in this position, please apply to this posting or send your resume to jenn.eng@randstadusa.com for immediate consideration!salary: $20 - $21 per hourshift: Firstwork hours: 9 AM - 6 PMeducation: High SchoolResponsibilities Answer a high volume of incoming calls from customers regarding technical issues with our productsProvide troubleshooting assistance and technical support to customers experiencing problems with our products or servicesDiagnose technical issues and guide customers through the resolution process step-by-stepDocument all customer interactions, issues, and resolutions accurately in our call tracking systemEscalate complex technical issues to appropriate departments or higher-level support teams as neededFollow up with customers to ensure that technical issues have been resolved satisfactorilyStay up-to-date on product features, specifications, and troubleshooting techniquesCollaborate with other call center representatives and technical support teams to share knowledge and best practicesProvide feedback to management regarding recurring technical issues, customer concerns, and potential product improvementsAdhere to company policies, procedures, and quality standards at all times Skills Call Center SupportCall CenterFollow-upActive ListeningTelephone EtiquetteTyping SkillsBasic Software SkillsBasic Computer SkillsPhonesHigh VolumeAttention to DetailDocumentationData EntryQuick LearnerCustomer Service Qualifications Years of experience: 1 yearExperience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.