call center representative salaries in new york, new york

We are hiring for a Customer Service role with a client of ours in NYC. This is a temporary-to-permanent role that will be fully on-site and is an opportunity to grow your professional experience within a Customer Service department. If you are interested in learning more, apply today to discuss furthersalary: $20 - $21 per hourshift: Firstwork hours: 9 AM - 5 PMeducation: High SchoolResponsibilitiesEnsures compliance with organizational safety, health, and environmental standards for assigned personnel. Promotes safe work practices and ensures alignment with internal policies and applicable regulations Provides frontline support by handling incoming calls from clients, employees, or members, and accurately updates relevant tracking or status systems Communicates with external partners or clients to gather detailed information about staffing needs, project updates, or service requests, and provides tracking or reference numbers as needed Coordinates personnel assignments, ensuring individuals are matched with appropriate roles and provided with complete and accurate job-related information Maintains and updates internal databases, ensuring records reflect current skills, certifications, or qualifications of personnel Processes and enters reports or forms into digital systems for accurate recordkeeping and future referenceSkillsTelephone EtiquetteQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Department: Credit Services Are you a highly analytical individual with a passion for customer service? Do you thrive in a fast-paced environment and enjoy tackling complex challenges? Our Credit Services team is looking for a Credit Analyst to provide specialized financing across North America! This is a fantastic opportunity for someone looking to grow their career in finance, with the potential for full-time conversion and overtime.   Schedule & Training: Hours: 10:30 AM - 7:00 PM Weekend Shift: One Saturday shift every 3-4 weeks. Training: You'll participate in a comprehensive 6-week training program, requiring 5 days a week onsite attendance. Peak Seasons: Be prepared for higher volumes during holidays, spring, and summer. salary: $28 - $33 per hourshift: Firstwork hours: 10:30 AM - 7 PMeducation: AssociateResponsibilitiesAs a Credit Analyst, you'll be at the forefront of our lending operations, acting as a crucial link between our customers and financial solutions. Your responsibilities will include: Reviewing credit applications and determining appropriate financing terms, ranging from $1,000 to millions. Assessing potential fraud and identifying risk markers to protect the company and our customers. Handling customer inquiries with a strong customer service orientation, ensuring a positive experience. Collaborating effectively within a co-dependent and fast-paced team environment. Turning around requests quickly and accurately, maintaining efficiency and precision. Operating with a big-picture mindset, understanding the broader implications of your decisions. What We're Looking For: We're seeking adaptable and quick learners who are eager to delve into the intricacies of credit and fraud detection. Experience in a lending or banking call center is preferred, but not required. We're open to recent graduates from various backgrounds. While mortgage or credit experience is helpful, it's not a strict requirement. strong learning ability is a must; you'll be expected to quickly grasp complex topics like credit analysis and fraud detection. Please note: This role is not a fit for individuals with an accounting background. SkillsCredit AdministrationCredit AnalysisCredit CollectionsLetters of CreditCall CenterCall Center SupportQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Do you speak Mandarin? Are you looking for a WORK-FROM-HOME CUSTOMER SERVICE JOB? We need you!  Randstad is hiring an English and Mandarin-speaking Customer Service Rep to work for our client handling inbound calls from patients with questions about dental insurance and dental benefits.       After training, we offer flexible schedules.  We will always try to find a schedule that works for our staff and business. INTERESTED IN LEARNING MORE? APPLY NOW! FOR MORE IMMEDIATE CONSIDERATION, PLEASE EMAIL A CURRENT RESUME TO iris.levy@randstadusa.com TXT: Your name and MANDARIN to 954-308-6735  salary: $22 - $23 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: High SchoolResponsibilitiesWork From Home! We are seeking Mandarin Speaking Customer Service Representatives to join our team! As part of our highly specialized Customer Service Team, you will be the single point of contact for our members and providers. The role of a Customer Service Representative is to provide caring and knowledgeable assistance to both members and providers Respond to customer inquiries in a courteous and professional manner regarding benefits and eligibility Provide accurate information to resolve internal and external member and provider inquiries  Thoroughly and completely document all customer interactions. Educate customers and dental professionals on eligibility, benefits, claims payment, and authorizations. SkillsMandarin (2 years of experience is required)Chinese (2 years of experience is required)Call Center Support (2 years of experience is required)Customer Service (1 year of experience is required)QualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.