call center representative salaries in tampa, florida

Are you passionate about helping others navigate their financial futures? As a Retirement and Benefits Representative, you will play a key role in supporting participants of employer-sponsored 401(k), pension, and non-qualified deferred compensation plans. You'll provide clear, accurate information, guide participants through transactions, and ensure the error-free processing of financial requests. This is a great opportunity to make a meaningful impact while growing your career in financial services.salary: $20.99 - $21 per hourshift: Firstwork hours: 9 AM - 9 PMeducation: High SchoolResponsibilitiesMust possess the skills to navigate between multiple screens/systems and keep the client/internal partner fully engaged, while quickly and accurately typing relevant notes and information • Computer Literacy and proficient in using Microsoft Outlook, Word, and PowerPoint is a REQUIREMENT  Training Hours – Monday through Friday 9am -5:30pm EST – Will follow schedule selected at offer time, once training is completed Shifts- Monday - Friday 8H 30L 10:30 AM - 7:30 PM EST Monday - Friday 8H 30L 11:30 AM - 8:00 PM EST Monday - Friday 8H 30L 12:00 PM - 8:30 PM EST Monday - Friday 8H 30L 12:30 PM - 9:00 PM ESTThe essential functions of this role include:working weekendsSkillsCustomer RelationsCall Center SupportBasic Software SkillsQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

  Join Our Thriving Team as a Business Development Representative! Are you a highly motivated individual with a passion for building relationships and driving growth? A dynamic leader in Tampa, FL is looking for a driven Business Development Representative to join our Customer Success team. In this pivotal in-office role, you'll be instrumental in expanding our reach by enrolling retailers into cutting-edge brand programs, directly contributing to our revenue and their success. If you thrive in a fast-paced environment and are ready to make a significant impact, we want to hear from you!salary: $45,000 - $55,000 per yearshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilitiesAs a Business Development Representative focusing on Retailer Enrollment, you'll drive growth by: Enrolling Retailers: Actively recruit and onboard new retailers into our brand programs. Account Setup & Management: Facilitate the setup of retailer accounts, including linking social media pages, and ensure ongoing account accuracy and connectivity. Providing Support: Resolve retailer inquiries and support tickets promptly, aiming for a one-business-day resolution. Achieving Targets: Consistently meet weekly goals for outbound calls (150+), daily retailer connections (10+), and support ticket completion (10+). Maintaining Digital Links: Proactively ensure retailer digital accounts remain correctly linked and integrated. Utilizing CRM: Accurately track all activities and manage data within Salesforce and other internal systems. Collaborating: Work closely with customer success and other internal teams to ensure seamless retailer experiences. The essential functions of this role include:working in a smoke free environmentSkillsCustomer Relationship ManagementSalesForce.com (1 year of experience is required)Business DevelopmentCommunicationcustomer onboardingQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

We are seeking a detail-oriented and adaptable Scheduling Support Specialist to join our Peer-to-Peer (P2P) Provider Phone Team. This role plays a key part in supporting care management by handling inbound and outbound calls, scheduling provider consultations, and facilitating communication between providers, clinical teams, and members. The ideal candidate will bring strong communication, problem-solving, and multitasking abilities, along with a background in healthcare or call center environments. salary: $22 - $24 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilitiesProvides support to members to connect them to other health plan and community resources to ensure they are receiving high-quality customer care/service May apply working knowledge of assigned health plan(s) activities and resources Serves as the front-line support on various member and/or provider inquiries, requests, or concerns which may include explaining care plan procedures, and protocols Supports member onboarding and day-to-day administrative duties including sending out welcome letters, related correspondence, and program educational materials to assist in the facilitation of a successful member/provider relationship Documents and maintains non-clinical member records to ensure standards of practice and policies are in accordance with state and regulatory requirements and provide to providers as needed Knowledge of existing benefits and resources locally and make referrals to address Social Determinants of Health (SDOH) needs Performs other duties as assignedSkillsMulti-taskingAnswering PhonesDecision MakingQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.