call center supervisor salaries in keller, texas

Are you a customer service pro who thrives in a fast-paced, high-energy environment? Do you have previous call center experience and love helping people make important choices about their benefits? If so, we want YOU on our team this Open Enrollment season! What You’ll Be Doing: Handling 40+ inbound calls per day from clients enrolling in benefits Making occasional outbound follow-up calls Authenticating callers, troubleshooting issues, and answering benefit-related questions Explaining benefit options (e.g., high vs. low plans, HSA contributions, etc.) Navigating multiple systems and providing clear, empathetic assistance Schedule: Full-Time, Monday–Friday  Training (4 weeks): 8:45 AM – 5:30 PM EST (M-F) Post-training: Must be available for any 8-hour shift between 7:00 AM – 9:00 PM EST What You Bring: Call center experience is required Comfortable working in a highly structured remote environment Clear communication and problem-solving skills Reliable internet connection and a quiet home workspace Commitment to excellent attendance and performance during peak season   Join Our Team for Open Enrollment Season – Hiring Remote Call Center Representatives! Contract: Start Date - Late August / Early September – Anticipated to work through End of December Pay: $16.50/hour + Performance & Attendance Assignment Completion Bonus Location: 100% Remote (U.S. Only) Inbound/Outbound | Full-Time | Structured Call Center Environment salary: $16 - $16.5 per hourshift: Firstwork hours: 7 AM - 9 PMeducation: High SchoolResponsibilities Answering inbound calls from customers regarding benefit enrollment Authenticate callers, troubleshoot issues and answer questions related to plans Provide basic information to help customers understand what is available and included in benefit packages Complete other duties as assigned Chat experience is also welcome SkillsCall Center SupportBasic Computer SkillsActive ListeningTyping SkillsTelephone EtiquetteQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Position: Production Supervisor Location: Rhome, TX Employment Type: Full-Time Schedule: Mon-Thurs 7am-5pm, Friday 7am-12noon   Now Hiring – bilingual Production Supervisor | Rhome, TX We are actively seeking an experienced bilingual Production Supervisor to join our team in Rhome, TX. This hands-on leadership role is critical to daily operations, responsible for overseeing the production floor, maintaining workflow efficiency, and driving performance goals—all while ensuring a safe and productive environment. Candidates must have a strong understanding of industrial maintenance, as they will serve as the first line of defense when machinery malfunctions or production issues arise. Key Requirements: bilingual in English and Spanish (heavily preferred) 3+ years of proven leadership experience in a manufacturing or production environment Background in food production is a strong plus Solid knowledge of production operations, safety standards, and quality control procedures Demonstrated experience with industrial maintenance or equipment troubleshooting strong communication and interpersonal skills across all levels Effective problem-solver with the ability to make timely decisions under pressure Ability to lead and train a diverse team in a fast-paced environment Key Responsibilities: Supervise and support production staff, including training, coaching, scheduling, and performance management Serve as the first point of contact for equipment breakdowns, working to troubleshoot and escalate as needed Oversee daily operations to ensure productivity, quality, and safety benchmarks are met Coordinate labor and shift assignments in response to production demands Reduce downtime and ensure production goals are consistently achieved Communicate effectively with internal teams and customers regarding job progress, concerns, and updates Champion a culture of safety, accountability, and continuous improvementsalary: $60,000 - $70,000 per yearshift: Firstwork hours: 7 AM - 5 PMeducation: High SchoolResponsibilitiesWe are actively seeking an experienced bilingual Production Supervisor to join our team in Rhome, TX. This hands-on leadership role is critical to daily operations, responsible for overseeing the production floor, maintaining workflow efficiency, and driving performance goals—all while ensuring a safe and productive environment. Candidates must have a strong understanding of industrial maintenance, as they will serve as the first line of defense when machinery malfunctions or production issues arise.The essential functions of this role include:working in a smoke free environmentwearing steel toe shoesworking up to 5 hrs of overtime per weekSkillsOperationsManagingLeadingSupervisor/CoachLine ManagementManufacturingProduction ControlQualificationsYears of experience: 5 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Embark on a rewarding career journey as a Customer Care Senior Associate. In this vital role, you’ll serve as a key liaison between our clients and their valued customers, consistently delivering service excellence and thoughtful solutions. You’ll thrive on embracing challenges, using your exceptional attention to detail, critical thinking abilities, and professionalism to make every interaction meaningful. This role is perfect for individuals passionate about providing world-class customer service in a collaborative, learning-focused culture that encourages personal and professional growth. If you excel in fast-paced, structured environments, enjoy problem-solving, and take pride in making a difference, we want to hear from you!salary: $18.5 - $19.5 per hourshift: Firstwork hours: 7 AM - 7 PMeducation: High SchoolResponsibilities Manages inbound inquiries on behalf of client, acting as an extension of our client Acts confidently in their role with little reliance on additional support Acts in a professional and appropriate manner while assisting with a resolution/answer to the issue Actively and accurately participates in new hire training support (i.e. chat, side by sides, etc.) Builds product and process knowledge to effectively interact with customers, within business guidelines Identify customers’ needs, research client systems, utilize tools to interpret and analyze data  Complex use of multiple systems in order to service customer inquiries (can be up to 10 systems) Ability to handle challenging customers effectively Provides accurate solutions and guidance, and uses the opportunity to educate customers where appropriate Builds trust in customer relationships through solving issues quickly and efficiently and by providing extra value, when appropriate SkillsCustomer ServiceCustomer RelationsTyping SkillsBanking OperationsFinancial ServicesInsuranceTAXReal EstateQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.