We are seeking a motivated and detail-oriented Collections Specialist to join our client's team in Boston. This is an exciting opportunity to partner with one of our valued clients, a leader in their industry. The ideal candidate will be responsible for managing a portfolio of accounts, communicating with customers to resolve outstanding balances, and ensuring timely payments. If you have a passion for problem-solving and an understanding of collections best practices, we encourage you to apply.salary: $55,000 - $65,000 per yearshift: Firstwork hours: 8 AM - 4 PMeducation: High SchoolResponsibilitiesReview daily payments on assigned clients, ensure accuracy and timely posting, and handle missing payments, write offs, and appeal requests. Follow up on overdue invoices with claim reps, adjusters, and clients via email and phone, including sending letters and overdue notices to insureds. Collaborate with attorneys and billing teams to manage appeal submissions, deductions and invoice corrections, ensuring timely resolution and communication. Maintain up to date records in system, track flagged emails, and send follow up reminders to resolve outstanding balances. Provide exceptional customer service to internal and external clients, preparing reports and addresssing inquiries related to payments and appeals. Regulary update and create procedures for internal processes, ensuring smooth operations and compliance with all deadlines.SkillsConsumer CollectionsCreditCollectionsCredit & CollectionsConfidentialityResponsivenessAppointment SchedulingFilingLegal BillingQualificationsYears of experience: 3 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.