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Now Hiring: Managed Care Customer Experience Specialist Remote | Full-Time | Customer-Focused & Fast-Paced Are you a confident communicator, a pro at juggling multiple tasks, and someone who thrives in a dynamic healthcare environment? We're looking for a rockstar Managed Care Customer Experience Specialist to be the heartbeat between our customers, pharmacies, and internal teams. If you love problem-solving, working with purpose, and being part of a collaborative team—read on!salary: $20.99 - $21 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Serve as the go-to expert on all things Managed Care Route and monitor intake forms like a pro Reach out to customers via phone, email, live chat, and intake forms—because you're a people person! Juggle 10–15 customer cases at a time with ease Handle 15–20 inbound calls/day from pharmacies and our awesome Sales Team Lead conference calls with pharmacy chains and buying groups—yes, you’ll be that important Join daily team huddles and cross-departmental meetings (we’re big on collaboration) Identify and track customer pain points and work to make their experience better every day Be an advocate for the customer within the Cardinal Health universe Tackle technical issues and suggest ways to make our processes even better SkillsDecision MakingAnswering PhonesOrganizationMaintaining CalendarsQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Randstad, the world’s leading talent company, is hiring a Bilingual Site Manager to support our Randstad Inhouse Service (RIS) division. RIS offers a unique operations and staffing solution that caters specifically to clients with high-volume staffing needs. Randstad supports these top-tier accounts with an embedded solution, partnering on a client’s site to solve their workforce challenges. The Bilingual Site Manager will work on-site at our client’s location and build relationships with hiring managers to understand their staffing needs. They listen to understand the quality and volume and screen, interview, and identify qualified candidates to fill positions. Site Managers act as an on-site extension of the client's HR function, managing all aspects of the client workforce including business relationship development, recruitment, selection, and management of the employees. What you get to do: Build and maintain a strong partnership with the client  Understand the client's business, processes, policies, and strategic direction Create and maintain a pipeline of qualified talent that aligns with the client's needs Consistent execution of recruiting plan to ensure the right quantity and quality of talent Screen and select candidates according to client-specific job profiles and workforce forecasts Comply with all operational standards and employment laws and regulations Build top-of-mind awareness through in-person visits which foster a consultative relationship Market talent's skills and abilities by making the best match for the client and candidate Offer innovative, creative, and effective employment solutions Provide services that consistently delight our clients and talent What you need to bring: 3+ years of business experience in sales and/or recruiting 1+ years in either high-volume recruiting or staffing preferred Ability to develop strong working relationships Experience multi-tasking and effectively prioritizing workload Professionalism and ability to communicate at all levels of the client organization Demonstrated ability to manage and resolve complex client situations in an effective manner Ability to present business reviews and workforce strategies to client groups Ability to identify customer's needs and to deliver, decline, or adjust expectations This job posting is open for 4 weeks. #indeed123 Randstad offers competitive pay and bonus structures. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. Based on eligibility, a successful candidate's total compensation may include a variable pay plan including bonus(es) and/or commission(s). In setting compensation, Randstad complies with all local wage and hour laws and while the pay range listed above is an annual amount, non-exempt employees will be paid hourly and therefore receive the hourly equivalent. In addition, Randstad, the largest global staffing leader, offers rich learning & professional development opportunities, a 401(k) plan, a stock purchase plan, an employee referral reward program, and comprehensive medical, dental, vision, disability and life insurance to uniquely fit your needs. Randstad also focuses on our employees' overall wellbeing with our award-winning wellness program, employee assistance program, a generous time off policy (including at least 18 paid days off in your first full year, 1 paid volunteer day, 9 paid holidays, and 5 sick days), paid parental leave, paid caregiver leave, a health and dependent care flexible spending account, Metlife home and auto insurance offerings, a Metlife legal plan offering, and offers discounts on everything from cell phone plans to car purchases. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. We are seeking candidates from all backgrounds and demographics and a variety of industries to join our winning team! Randstad is proud to be included in the prestigious "America's Best Employers for Women 2024" list. Randstad US has also been recognized as a 2024 Leading Disability Employer by the National Organization on Disability (NOD). At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.  

We are looking for enthusiastic individuals who thrive in a fast-paced environment and are passionate about assisting retirees with their benefit needs. If you consistently create positive customer experiences with the highest ethical and professional standards, we want to hear from you. We are particularly interested in candidates with sales, upselling, and Medicare Supplement sales experience. If you also possess an Active Resident License in Health and Life (if applicable in your state), we strongly encourage you to apply. If you answered yes to the above questions, we would love to speak with you about a potential Work From Home opportunity for the upcoming AEP Season, provided you have an Active Resident Health License. Thank you for your time and consideration.salary: $20.99 - $21 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: High SchoolResponsibilitiesJob Summary, typical duties, and work environment What you'll be doing: Customers call our client's support center, and you will sell and assist with their plan enrollment. You'll Inform, educate and enroll customers in the best plan for their needs. You will handle inbound calls to enroll retirees compliantly and efficiently into selected Medicare Health Insurance, prescription drug, vision, and dental plans by reading scripting verbatim and updating client accounts thoroughly. You will effectively manage your sales pipeline and deliver against expected sales goals.  Sales/upselling skills Aptitude for understanding details of Medicare insurance and complying with all Centers for Medicare and Medicaid Services (CMS) regulations Training Monday -  Friday 8am- 4:30pm CST/ Potential Overtime Upon Go Live (After Training)The essential functions of this role include:working up to 8 hrs of overtime per weekSkillsSales (1 year of experience is required)Licensing (1 year of experience is required)Health Insurance License (1 year of experience is required)Active Resident State Health L (1 year of experience is required)Medicare Sales (1 year of experience is required)QualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.