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We pride ourselves on delivering top-notch service to our business clients. Our team is at the heart of our success, and we're seeking an enthusiastic and detail-oriented Customer Service Representative to join us. If you thrive in a fast-paced environment and have a knack for juggling multiple tasks, this could be the perfect opportunity for you.  Primary Responsibilities: Service Request Processing: Efficiently handle a high volume of business-to-business service requests, ensuring timely and accurate response. Communication & Coordination: Act as a pivotal point of contact, coordinating between clients, vendor offices, and field technicians. This will involve regular communication via phone and email. Documentation: Maintain meticulous records of all communications, status updates, and other relevant details in both our internal job files and client systems. Issue Escalation: Proactively identify potential problems or concerns. Flag and escalate client issues for immediate response when required.salary: $20.5 - $21.5 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilitiesProcessing a high volume of business-to-business service requests in a fast-paced environment Communicating and coordinating with clients, vendor offices, and field technicians via phone and email; dispatching Documenting all communications, status updates, and other details in job files and client systems, Flagging and escalating client issues for urgent response, as neededSkillsTelephone EtiquetteClient ServiceCustomer ServiceBasic Computer SkillsFollow-upActive ListeningQualificationsYears of experience: 0 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Looking to make a tangible impact in a dynamic and growing team? We believe in fostering talent and pushing boundaries. Our dedicated team is the engine behind our success, and we're excited to expand! We're on the lookout for someone just like you to join us in the role of Account Representative. Dive into a rewarding career where your contributions don't just fill a role - they drive a mission. Read on to see if this opportunity aligns with where you envision your next professional adventure!   Responsibilities: Client Liaison: Act as the primary, designated corporate contact for assigned client accounts, ensuring clear communication and relationship management. Project Monitoring: Track, monitor, and ensure the timely completion of clients' jobs and projects. Proposal Management: Prepare client project proposals based on quotes from contractors, ensuring accuracy and alignment with client requirements. Client-Contractor Coordination: Act as the bridge between clients and contractors. Facilitate discussions on pricing, obtain necessary approvals, schedule tasks, and guarantee project completion to client satisfaction. Report Generation: Prepare and oversee reports to monitor work status, ensuring that all tasks are on track and aligning with the expected timeline. System Documentation: Consistently enter and update notes in the company's proprietary system and relevant third-party platforms.  Qualifications: Experience: Prior work experience in a similar role. If the candidate possesses at least 5 years of specific HVAC experience, they may be considered for direct placement. Skills: Organizational and multitasking abilities Effective verbal and written communication skills Proficient in data entry and using multiple software systems Demonstrable client relationship management skills salary: $23 - $27 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorsResponsibilities Client Liaison: Act as the primary, designated corporate contact for assigned client accounts, ensuring clear communication and relationship management. Project Monitoring: Track, monitor, and ensure the timely completion of clients' jobs and projects. Proposal Management: Prepare client project proposals based on quotes from contractors, ensuring accuracy and alignment with client requirements. Client-Contractor Coordination: Act as the bridge between clients and contractors. Facilitate discussions on pricing, obtain necessary approvals, schedule tasks, and guarantee project completion to client satisfaction. Report Generation: Prepare and oversee reports to monitor work status, ensuring that all tasks are on track and aligning with the expected timeline. System Documentation: Consistently enter and update notes in the company's proprietary system and relevant third-party platforms. SkillsCall Center SupportAccount ReconciliationAccount ManagementTelephone EtiquetteQualificationsYears of experience: 0 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Are you interested for remote opportunities, we have a right job opportunity for you with one of the leading healthcare organizations! Our client is hiring, virtual interviews available!! • Coordinate and submit provider and eligibility files to the state and/or vendor; correct any errors that may occur during or after transmission. • Format and submit provider panel reports to the Mail house. • Run provider reports for mailings and critical information identification. • Run claims reports for Providers Relations and Provider Services for audits and projects Walk me through the day-to-day responsibilities of this the role and a description of the project (Outside of Workday JD): Position Purpose:  Perform day to day functions to inbound requests and maintain provider database. Audit analyses on completed requests and monitor compliance status of submitted requests. Provider data or network administration experience, preferably in managed care.  Proficient in Microsoft Access and Excel applications.  Experience with data management in large databases, reporting, and analysis preferred Describe the performance expectations/metrics for this individual and their team: Complete 100 % of assigned task/call with 97accurancy. Required Skills/Experience: 1. Good customer service/communication 2. Excellent phone skills 3. Data entry  salary: $16.99 - $17 per hourshift: Firstwork hours: 9 AM - 5 PMeducation: BachelorsResponsibilitiesPosition Purpose:  Perform day to day functions to inbound requests and maintain provider database. Audit analyses on completed requests and monitor compliance status of submitted requests. Provider data or network administration experience, preferably in managed care.  Proficient in Microsoft Access and Excel applications.  Experience with data management in large databases, reporting, and analysis preferred SkillsMicrosoft OfficeQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).