job summary: This primary focus of this role is to provide, coordinate and project manage as required the installation, testing, commissioning, and support for Trelleborg Docking & Mooring products within the European region and beyond as required. This position provides local support to our customer base and supports development of a key new products in the region. location: Houston, Texas job type: Permanent salary: $85,000 - 110,000 per year work hours: 8am to 4pm education: Bachelors responsibilities: Understand client operational requirements and prepare appropriate proposals for upgrades, services and spare parts Work with customers and the sales team as a technical authority in support of and in the positioning of bids Support the Aftersales order process as required Conduct thorough in office preparation prior to departing for site with engineering and technical staff as appropriate Prepare a debrief on return from site with relevant parties including, but not limited to: Submiting field paperwork in a timely manner such as, signed Service Inspection Reports, signed Site Acceptance Tests, signed Site Attendance Timesheets, Trip Reports, etc Return any changes made to installation and configuration in the process of performing onsite service Report any differences between site installation and engineering specifications:Ensure 'lessons learned' or non-conformances are entered into QA systems o Highlight and/or follow up any Sales or Aftersales potential leads Education and Experience Specify what level of education is needed (secondary school, technical school, university, master, PHD, etc). Define how many years' relevant working experience is required and which type of experience. Relevant trade or engineering qualifications, e.g. instrumentation tech, Elec. Eng., etc Extensive electrical, industrial control (e.g. PLC, SCADA, etc), instrumentation (e.g. MODBUS, TCPIP, etc) and windows software experience including commissioning / maintenance High level of experience in hands-on fault finding Basic field mechanical skills Experience dealing with client on-site and/or in an operational context Skilled in report writing Previous experience marine industry esp. ferries strongly preferred Approximately 5 - 10 years experience in the above Understanding of the principles of hazardous area compliance also well regarded Prior experience in technical sales well regarded Competences Define specific competences needed. (Examples: negotiation skills, programming skills, coaching, budgeting, problem solving etc). Excellent time management strong customer service skills - client focused Experience in leading a small team, preferable onsite Excellent emotional awareness & interpersonal skills Practical approach to problem solving Experienced in health & safety processes Commercial acumen Relevant language skills Key Interfaces and Stakeholders Describe which interfaces and stakeholders the position will have in the job. (For example outside customers, R&D internally, manager, peers). Clients Contractors Product Development Team Project Engineering / Project Management Sales / Aftersales teams Authorities & Governing bodies qualifications: Experience level: ExperiencedMinimum 5 years of experienceEducation: Bachelors skills: PLC (5 years of experience is preferred) Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).