help desk representative salaries in boston, massachusetts

We’re looking for reliable Customer Service Reps to join our afternoon team at $18.50/hr. In this temp-to-hire role, you’ll be the heartbeat of our operations—tracking delivery routes, solving problems over the phone and email, and making sure our customers are happy. You just need to be comfortable with MS Office, great at multitasking, and ready to thrive in a fast-paced environment where hard work leads to long-term career growth. Shifts are in the afternoon (2nd shift) and we’ll chat about the specific schedule during your interview, so if you're driven and ready to start ASAP, apply today!salary: $20.99 - $21 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilitiesAs a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience What your day-to-day will look like: • Assist customers and business partners via telephone and email • Handle customer complaints in a calm, professional manner • Diagnose, assess, and resolve problems or issues • Monitor progress of delivery routes • Process changes or cancellations to delivery orders At a minimum, you’ll need: • Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. It’d be great if you also have: • High school diploma or equivalent • 1-year related experience preferably within a call center environment • strong customer service skills and the ability to satisfactorily resolve issuesSkillsCustomer ServiceCall CenterSupport SpecialistSales SupportPhonesQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Are you a customer service pro with a knack for problem-solving? Do you thrive in a fast-paced environment where your technical knowledge and "can-do" attitude make a real difference? Our client is looking for a Parts Counter Sales Representative to join our team in Marlborough, MA. If you’re ready to build a career with a premier HVAC distributor, we want to hear from you! For immediate consideration, contact Ryan Brown: ryan.brown@randstadusa.com or apply directly today!salary: $45,760 - $56,160 per yearshift: Firstwork hours: 8 AM - 4 PMeducation: High SchoolResponsibilities Assist customers with parts and equipment inquiries by phone and in-person. Process orders and follow through with pending orders. Assist customers with various product related inquiries. Assist customers with warranty claims. Assist customers with various sales and marketing promotions. Provide accurate assistance in a friendly manner. Assist in stocking of shelves in showroom and warehouse. Assist customers with the loading & unloading of customer vehicle, if necessary, as well as assisting freight carriers with outbound orders. Maintain general cleanliness of workstation and branch. The essential functions of this role include:working in a smoke free environmentstanding for 8 hours at one timeSkillsSalesInside Salescounter salesparts salesQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Do you have a passion for premium design and a talent for closing the deal? We are looking for a high-energy Inside Salesperson to join our premier showroom team. In this role, you aren’t just selling surfaces—you are a consultant helping designers, builders, and homeowners transform their houses into dream homes using our elite selection of natural stone and quartz.The Role: Where Design Meets Strategy As the heartbeat of our showroom, you will guide clients through our curated inventory, acting as both a product expert and a design partner. Your Impact: Consult & Inspire: Host homeowners and industry pros in our showroom, helping them select the perfect materials for their projects. Manage the Sales Cycle: Handle the full process from initial inquiry and material selection to collecting deposits and securing the order. Build Relationships: Proactively develop new accounts with local builders and remodelers to drive repeat business and revenue. Showroom Stewardship: Ensure the showroom remains a premium environment and resolve any customer hurdles with professionalism. Who You Are: Industry Experienced: You bring 3–5 years of hands-on knowledge in construction product sales or a related field. A Natural Closer: You are self-motivated, driven by results, and possess the grit to turn a "maybe" into a "yes." Communication Pro: You are clear and persuasive, whether you're speaking in person, over the phone, or via email. Tech Literate: Comfortable with MS Office and quick to learn new order-entry systems. Mobile & Ready: You have a valid driver’s license and a solid driving record. The Perks: We offer a supportive environment where your growth is a priority. Your hard work is rewarded with a comprehensive benefits package: Health: Medical, Dental, and Vision coverage. Security: Employer-paid Life, AD&D, and Long-Term Disability. Flexibility: Flexible Spending Accounts (FSA) and voluntary Short-Term Disability. Additional Coverage: Voluntary Accident, Critical Illness, and Life insurance options. Logistics: This is a full-time position that requires overtime as business needs dictate. You should be comfortable standing for extended periods and handling material samples for presentations. Ready to elevate your sales career? Apply today to join a team that is the driving force behind beautiful spaces! Ryan.Brown@randstadusa.comsalary: $49,920 - $54,080 per yearshift: Firstwork hours: 9 AM - 5 PMeducation: High SchoolResponsibilitiesEssential Functions & Responsibilities Customer Experience: Provide an exceptional showroom experience for all clients. Product Presentation: Present a full range of products and assist customers with material selections. Communication: Assist customers via phone or email and conduct follow-up calls to secure orders. Sales Growth: Generate and develop new customer business accounts to increase revenue. Showroom Stewardship: Maintain and clean specific areas of the showroom to ensure a premium environment. Administrative Accuracy: Enter orders into the computer system and collect deposits/balances prior to delivery. Issue Resolution: Proactively resolve customer issues and follow up to ensure satisfaction and repeat business. Professional Development: Attend training functions as required. Competencies & Skills Industry Knowledge: 3–5 years of experience or hands-on knowledge within construction industry product sales. Interpersonal Skills: great communication and relationship-building skills; ability to communicate at all levels. Drive: Self-motivated and driven to close sales. Tech Savvy: Computer literate with a working knowledge of MS Office. The essential functions of this role include:working in a smoke free environmentstanding for 8 hours at one timeworking weekendsSkillsInside SalesQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.