help desk representative

Manufacturing company in Shippensburg has a long term Helpdesk Coordinator/CSR opening. Looking for 2-3 years logistics and helpdesk experience. Work 40 hours a week. Start around 6/20. Pay is $25.00 an hour. Please send resumes to dena.clare@randstadusa.com for immediate consideration. This is a long term contract role. salary: $23 - $25 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: AssociateResponsibilities Help Desk Coordinator I Act as customer contact for Aftermarket, dealing with order management (rush orders, Vehicle Off Road, etc.). Includes Logistics support from availability to expediting orders, assisting with tracking and interfacing with other areas of the Volvo group to provide support to our dealers. This is a potention long term assignment, to extend past end of 2026 Hours 8-5:00 pm, 1 hour lunch $25.00 an hour Hybrid schedule SkillsHELP DESKCustomer ServiceQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. Any consideration of a background check would be an individualized assessment based on the applicant or employee's specific record and the duties and requirements of the specific job.

job summary: Title: Deskside Support Technician Duration: Open Ended w2 Contract Location: 100% Onsite Newport Beach, California 92660 Shift: M-F 8 am-5 pm PT For immediate review, please send resume to jomarie.mercado@randstaddigital.com    location: Newport Beach, California job type: Solutions salary: $30 - 32 per hour work hours: 9am to 6pm education: High School   responsibilities: IT Support Technician (Fast-Paced, Hands-On Environment!) Are you a highly motivated tech professional who loves problem-solving and helping people? We are looking for a desktop support rockstar to join our team in a fast-paced environment! If you have a year of IT support under your belt, love working with people, and want to grow your technical skills, this is the perfect spot for you. The Quick Details Role: Desktop Support Technician / HelpdeskExperience: 1+ years in an IT support environmentEnvironment: Fast-paced, onsite walk-up support, and remote troubleshooting What You'll Be Doing (Job Responsibilities) Hardware & Software Support Install, configure, and troubleshoot both in-house and third-party software applications.Install, configure, and troubleshoot computer hardware on laptops and desktops.Image, configure, and deploy fresh desktops and laptops directly to end-users.Set up, configure, and troubleshoot virtual machines (VMs). Mobile & Network Troubleshooting Configure and support mobile devices, including iPhones, iPads, and other peripheral tech.Troubleshoot connectivity issues for users working both onsite and remotely. Collaboration & Collaboration Support Support the IT Walkup Area where end-users come face-to-face to get their issues resolved.Engage with and escalate tickets to senior technicians when you hit a roadblock.Work with other IT teams on special projects and collaborative cases. Onsite Logistics Handle other physical work onsite when needed (deploying/moving equipment, setups, etc.).Complete other tasks as necessary to keep the environment running smoothly. #LI-JM4   qualifications: Required Skills & Experience 5+ years of experience working in an IT support environment. Core Technical Skills: Helpdesk, End-User Support, and Desktop Support. Strong Professional Traits: Organizational & Interpersonal skills Customer Service skills & Team mentality Annotation skills (keeping great notes/documentation!) Problem-Solving skills Bonus Points (Desired Skills & Experience) Experience with ServiceNow is a big plus! Any IT Certifications are a plus. Completed Training Courses or Boot Camps are a plus. #LI-JM4 Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days. Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Our client is seeking an experienced (English + Spanish or French) Customer Service Representatives to support patients, dentists, and orthodontists via phone and SMS. You'll drive business growth by managing inquiries, scheduling appointments, and converting prospects into consumers. What You Need: 5+ years of call center experience (telesales a plus) 2+ years in the healthcare industry Proficiency in Salesforce & MS Office Stellar communication and data entry skills If you feel that you could be a good fit for this role, please apply now!!salary: $24 - $25 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: BachelorsResponsibilitiesRole expectations  Assist in outbound and inbound call campaigns to connect doctors and patients.  Convert prospects into valid consumers through effective communication.  Capture and respond to consumer inquiries regarding products and services.  Collaborate with internal and external teams to support consumers, dentists, and orthodontists.  Identify and suggest improvements to enhance customer support processes.  Work with team members to develop and implement initiatives that drive success.  Consistently meet or exceed set quality and productivity metrics.  Observe trends and share insights with relevant teams, such as Consumer and Product Marketing.  Adapt to evolving departmental processes and responsibilities.  Comply with all safety policies, practices, and procedures.  Perform other duties as assigned.Skillsinbound callsoutbound callsHealthcareCustomer ServiceCall Center SupportClient ServiceTelephone EtiquetteQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.