help desk representative salaries in chicago, illinois

If you are interested please text (815) 310-0655 with your name, email address and "CSR". Ceva Logistics/Randstad in Des Plaines is now HIRING for CSR, you will play a crucial role in ensuring the smooth and efficient operation. Are you able to type 40WPM with great customer service skills.  2 positions MON - FRI  7am - 3:30pm - $20/hr;  MUST BE ABLE TO TYPE 40WPM MON  - FRI 3pm - 10pm - $20/hr;  MUST BE ABLE TO TYPE 40WPMsalary: $20 - $20.01 per hourshift: Firstwork hours: 7 AM - 3:30 PMeducation: High SchoolResponsibilitiesYou will be responsible for customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Skills: Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage ones time. Ability to accurately document and record customer/client information. Previous experience with computer applications, such as MS Outlook or data entry software. MUST BE ABLE TO TYPE 40 WPMThe essential functions of this role include:working in a smoke free environmentwearing steel toe shoesSkillsTyping SkillsCustomer ServiceBasic Software SkillsBasic Computer SkillsGeneralQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.

As a Sales Development Representative for a succesful OEM engineering manufacturing company your role will be to grow business within the Chicago market by identifying new customers. Salary is based on experience with an additional commission structure. Please send your resume and interest to tracy.rue@randstadusa.com.salary: $50,000 - $70,000 per yearshift: Firstwork hours: 8 AM - 4 PMeducation: No Degree RequiredResponsibilities Serve as a contact for  customer account management matters.Build and maintain long-lasting client relationships.Develop new business, and expand existing clients and/or identify areas of improvement to meet sales quotas.Collaborate with sales team to identify and grow opportunities.Make outbound calls to provide education and value to new and existing customers.Process sales orders and expedite them in a timely manner, communicating with the customer in a professional manner.Learn about a specific product line becoming a specialist in the industry.Utilize CRM tools documenting all sales activity. Skills SalesInside SalesOutside SalesSales AdministrationBasic Computer SkillsCUSTOMER ORDERS/SALESNew Business SalesCRMSales/MarketingActive ListeningEmpathySales IncentivesSales SupportAnalysis - Sales Qualifications Years of experience: 2 yearsExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.

Like to work from home? Then this would be a great job for you. Our client is seeking Collections Representatives who live within 100 miles of Chicago IL area. Must reside in WY, MO, WI, or IA. This is a DIRECT HIRE position!!!! Need to have at least 12 months of Collections experience. Benefits and Pay Info: $18.00 per hour. Also have the potential to bonus every month.  Full time position with benefits starting day one. Hours of Operation: 8 hr shift between the hours of 8am to 8pm. Depending on your schedule you might be required to work one weekend day. Requirements: • 1 or more years of collections experience • Experience in a call center setting is preferred • Proficient in phone communication and verbal skills, with a keen ability to actively listen • Familiarity with CRM systems and their practices • Customer-centric approach with adaptability to various personality types • multitasking abilities, adept at setting priorities and managing time effectively  salary: $37,439 - $37,440 per yearshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilitiesEfficiently manage both incoming and outgoing calls to address customers with overdue loan payments • Work with customers to find solutions for overdue accounts, negotiate payment plans, and facilitate arrangements for bringing accounts up to date • Address customer concerns and resolve issues related to overdue payments, demonstrating empathy and professionalism • Maintain effective communication with customers, explaining the consequences of overdue payments and providing assistance in resolving financial issues. • Update and maintain accurate records of customer interactions, payment arrangements, and any other relevant information in Enova's databaseSkillsCall Center SupportCollectionsConsumer CollectionsBasic Computer SkillsTyping SkillsTelephone EtiquetteActive ListeningQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.