job summary: Determines whether problem is caused by hardware, software, or system.Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Note: If you have had any responsibility for or participation in judicial, administrative, regulatory or other oversight proceedings involving client or any of its affiliates, please identify the agency or department, the dates of your employment, and the nature of your responsibilities, including a list of any proceedings involving client or any of its affiliates. NOTE: Only answer this question if you have worked with the government or other agency involved with client oversight. location: Charlotte, North Carolina job type: Contract salary: $15 - 18 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems. Studies and resolves computer software and hardware problems of users.Acts as a contact for users having problems using computer software, hardware, and operating systems. qualifications: Experience level: ExperiencedEducation: Bachelors skills: Helpdesk Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.