help desk representative salaries in charlotte, north carolina

Does the idea of an open, challenging and collaborative environment put a smile on your face? A company new to Charlotte is looking for customer service representatives to join the Customer Care team. The Customer Care Support Specialist will take inbound and make outbound calls for a variety of customer and partner related issues.  salary: $14 - $14 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilities Will be taking calls from customers that have questions about their current home warranty. Have excellent attention to detail addressing and communicating issues with customers in a professional manner Complete any work assignments in a timely manner  Perform tasks quickly and effectively Be able to deescalate difficult situations with customers and find solutions The essential functions of this role include:working in a smoke free environmentworking weekendsSkillsTelephone EtiquetteCustomer ServiceTyping SkillsBasic Computer SkillsCall Center SupportQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

job summary: Determines whether problem is caused by hardware, software, or system.Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Note: If you have had any responsibility for or participation in judicial, administrative, regulatory or other oversight proceedings involving client or any of its affiliates, please identify the agency or department, the dates of your employment, and the nature of your responsibilities, including a list of any proceedings involving client or any of its affiliates. NOTE: Only answer this question if you have worked with the government or other agency involved with client oversight.   location: Charlotte, North Carolina job type: Contract salary: $15 - 18 per hour work hours: 8am to 5pm education: Bachelors   responsibilities: Analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems. Studies and resolves computer software and hardware problems of users.Acts as a contact for users having problems using computer software, hardware, and operating systems.   qualifications: Experience level: ExperiencedEducation: Bachelors  skills: Helpdesk Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Does the idea of an open, challenging and collaborative environment put a smile on your face? A company new to Charlotte is looking for customer service representatives to join the Customer Care team. The Customer Care Support Specialist will take inbound and make outbound calls for a variety of customer and partner related issues.  salary: $14 - $14 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilities Will be taking calls from customers that have questions about their current home warranty. Have excellent attention to detail addressing and communicating issues with customers in a professional manner Complete any work assignments in a timely manner  Perform tasks quickly and effectively Be able to deescalate difficult situations with customers and find solutions The essential functions of this role include:working in a smoke free environmentworking weekendsSkillsTelephone EtiquetteCustomer ServiceTyping SkillsBasic Computer SkillsCall Center SupportQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.