help desk representative salaries in charlotte, north carolina

job summary: Provide technical troubleshooting and issue resolution (primarily end user hardware, software and infrastructure), asset management, and IT customer liaison for the client employees and contractors. Responsible for overall internal customer satisfaction, reliable problem resolution, and adherence to service level agreements. In addition to technical skills, building good relationships with internal customer base, effectively collaborating with peers and other IT groups, and ensuring the safety of self and others will be key success factors.Supports project deployment plans associated with application and equipment roll-outs and upgrades. Provides technical knowledge and customer education to ensure efficient development, implementation, and support of systems. Provides feedback to IT project teams in an effort to continuously improve solutions offered to internal end users.   location: Charlotte, North Carolina job type: Contract salary: $18 - 21 per hour work hours: 8am to 5pm education: Bachelors   responsibilities: N/A   qualifications: Experience level: ExperiencedEducation: Bachelors  skills: Desktop SupportHelpdesk Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Are you looking for your next Inside Sales role? This premier manufacturing company is looking for one individual to come in and learn their business and assume the role of Inside Sales Representative. All you need to be a great fit for this role is some sales experience and basic knowledge of mechanical parts, and a willingness to learn their industry to be able to speak intelligently to their customer base! If this full time, on site, permanent role with benefits sounds like a good fit for you, apply now!salary: $45,000 - $55,000 per yearshift: Firstwork hours: 7:30 AM - 4:30 PMeducation: High` SchoolResponsibilitiesResponsibilities: Respond to interested customers and clients to close sales and educate them on the products the company offers. Share industry knowledge and recommendations to customers looking to expand their purchases. Respond to customers with a solutions focused approach, providing help and assistance to ensure client satisfaction with each interaction to drive sales. Document conversations and calls to ensure proper customer history is kept for business continuity. Learn the product line of the company in order to become a subject matter expert. Ensure proper handling of information and working with self agency to determine priorities. Make sure all clients have needs met on a consistent basis. SkillsInside SalesSales Support (1 year of experience is required)Industry RepresentativeTelephone EtiquetteBasic Software SkillsBasic Computer SkillsSales AdministrationMechanical KnowledgeQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Randstad, the largest staffing firm in the world, is hiring a Site Manager to support our Randstad Inhouse Service (RIS) division. RIS offers a unique operations and staffing solution that caters specifically to clients with high volume staffing needs.The Site Manager will work on-site at our client's location and build relationships with hiring managers to understand their staffing needs. They listen to understand the quality and volume and screen, interview, and identify qualified candidates to fill positions. Site Managers act as an on-site extension of the client's HR function, managing all aspects of the client workforce including business relationship development, recruitment, selection, and management of the employees.What you get to do: Build and maintain a strong partnership with the client Understand the client's business, processes, policies, and strategic directionCreate and maintain a pipeline of qualified talent that aligns with the client's needsConsistent execution of recruiting plan to ensure the right quantity and quality of talentScreen and select candidates according to client-specific job profiles and workforce forecastsComply with all operational standards and employment laws and regulationsBuild top of mind awareness through in-person visits which foster a consultative relationshipMarket talent's skills and abilities by making the best match for the client and candidateOffer innovative, creative, and effective employment solutionsProvide services that consistently delight our clients and talent What you need to bring: 3+ years of business experience in sales and/or recruiting1+ years in either high volume recruiting or staffing preferredAbility to develop strong working relationshipsExperience multi-tasking and effectively prioritizing workloadProfessionalism and ability to communicate at all levels of the client organizationDemonstrated ability to manage and resolve complex client situations in an effective mannerAbility to present business reviews and workforce strategies to client groupsAbility to identify customer's needs and to deliver, decline, or adjust expectationsProficiency using Google mail, calendaring and shared drives What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2022 DiversityInc Top 50 company, a Human Rights Campaign 2022 Best Places to Work for LGBTQ+ Equality, a Military Friendly company for Veterans, Military Spouses & Suppliers, and a 2022 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.