help desk representative salaries in new york, new york

Our client, a large Healthcare company, is looking for a Russian Speaking Customer Service Representative in the Clifton, NJ area for an onsite role. This is an onsite role and candidates that are interested need to be within driving distance of Clifton, NJ. Please ensure that all resumes are updated with previous employment and contact information. salary: $19.99 - $20 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilitiesOnsite, must speak Russian, front office duties, greet customers, inquires, clerical duties, HIPPA complianceSkillsBasic Software SkillsInterpersonal SensitivityCustomer ServiceIndustry RepresentativeAdapting to ChangeTyping SkillsBasic Computer SkillsRussianCall Center SupportPatient SupportClient ServiceCustomer RelationsFollow-upActive ListeningTelephone EtiquetteCUSTOMER ORDERS/SALESEmpathyERPCRMCustomer supportCertified Financial Service AuditorCustomer Relationship ManagementEMREHR/EpicQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.

job summary: H&M is looking for an IT Support Specialist to join their Canadian team in Toronto. As a level 1/Level 2 Help Desk professional, they are looking for someone who is technically savvy and can report to the Toronto office Monday through Friday 8-5PM. Responsibilities: Technically savvy Level1/Level 2 Help Desk Scenarios Tickets usually created for incidents Or have a tech lounge (In the Toronto Office)Standard prompt stuff but also doing deskside/hardware type of support Proficient in Windows, hardware (workstation), office equipment, some specific devices via ("teams") rooms that would have to be managed.Active Directory Knowledge- admin support (MAC, disable, change passwords, resets)Reporting/documentation skills Upkeep and contribute to existing knowledge base Reporting: hardware assets, asset management, utilizations, powerBIs Onsite most of the time Monday-Friday 8-5PM Some flexibility but mostly onsite Down the road get into hybrid model   location: New York, New York job type: Contract salary: $29 - 30 per hour work hours: 8am to 5pm education: No Degree Required   responsibilities: Responsibilities: Technically savvy Level1/Level 2 Help Desk Scenarios Tickets usually created for incidents Or have a tech lounge (In the Toronto Office)Standard prompt stuff but also doing deskside/hardware type of support Proficient in Windows, hardware (workstation), office equipment, some specific devices via ("teams") rooms that would have to be managed.Active Directory Knowledge- admin support (MAC, disable, change passwords, resets)Reporting/documentation skills Upkeep and contribute to existing knowledge base Reporting: hardware assets, asset management, utilizations, powerBIs Onsite most of the time Monday-Friday 8-5PM Some flex but mostly onsite Down the road get into hybrid model   qualifications: Experience level: ExperiencedMinimum 1 year of experienceEducation: No Degree Required  skills: Desktop Support Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). Applications accepted on ongoing basis until filled.

Randstad's Client in Roslyn Heights, NY is hiring a Call Center Representative to join their team! We are seeking someone with great customer service skills, a positive attitude, the ability to pick up softwares quickly, and a can do attitude. This position does not require prior call center experience, however, customer service experience is preferred. This position is a high volume call center position that will require you to work in a fast paced environment and troubleshoot over the phone. If you are interested in this position, please apply to this posting or send your resume to jenn.eng@randstadusa.com for immediate consideration!salary: $20 - $21 per hourshift: Firstwork hours: 9 AM - 6 PMeducation: High SchoolResponsibilities Answer a high volume of incoming calls from customers regarding technical issues with our productsProvide troubleshooting assistance and technical support to customers experiencing problems with our products or servicesDiagnose technical issues and guide customers through the resolution process step-by-stepDocument all customer interactions, issues, and resolutions accurately in our call tracking systemEscalate complex technical issues to appropriate departments or higher-level support teams as neededFollow up with customers to ensure that technical issues have been resolved satisfactorilyStay up-to-date on product features, specifications, and troubleshooting techniquesCollaborate with other call center representatives and technical support teams to share knowledge and best practicesProvide feedback to management regarding recurring technical issues, customer concerns, and potential product improvementsAdhere to company policies, procedures, and quality standards at all times Skills Call Center SupportCall CenterFollow-upActive ListeningTelephone EtiquetteTyping SkillsBasic Software SkillsBasic Computer SkillsPhonesHigh VolumeAttention to DetailDocumentationData EntryQuick LearnerCustomer Service Qualifications Years of experience: 1 yearExperience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.