help desk representative salaries in dallas, texas

Join Our Team as a Call Center Representative – Hybrid We’re looking for motivated individuals with great communication skills and a passion for customer service to join our dynamic team. This role offers great growth potential and the possibility of permanent placement. Training & Scheduling: Training (6 Weeks): Mon–Fri, 8am–5pm CST/9am-6pm EST (Hybrid). Post-Training: Must be available for any assigned shift between 7am – 8pm CST/8am-9pm EST. Note: Shifts are determined by a bid process; new hires should expect later shifts. Why Work with Randstad? Weekly Pay: Get paid every week for your convenience. Personalized Support: A dedicated recruiter will guide you every step of the way. Direct Client Connections: Your resume goes straight to hiring managers. Comprehensive Benefits: Health, dental, vision insurance, and more to support you. Path to Permanency: Opportunities to secure permanent roles with leading companies. About Randstad Benefits: Pay is based on experience, education, location, and other factors. Benefits include medical, prescription, dental, vision, AD&D, life insurance, short-term disability, and a 401(k) plan (eligibility applies). Join Randstad for a supportive and rewarding employment experience! salary: $18.49 - $18.5 per hourshift: Firstwork hours: 7 AM - 6 PMeducation: High SchoolResponsibilities The Opportunity & Commitment Job Title: Call Center Representative Departments: English Only and English/Spanish Department. Contract to Hire based on performance/attendance.  HYBRID, Locations: Irving, TX 75063; Henrietta NY 14586; Oxford MS 38655 Pay: $18.50/hr - Weekly Pay! ⏰ Training & Schedule Details Training (6 Weeks): Mon–Fri, 8am–5pm CST/9am-6pm EST (Hybrid). Post-Training: Must be available for any assigned shift between 7am – 8pm CST/8am-9pm EST. Note: Shifts are determined by a bid process; new hires should expect later shifts. Your Daily Impact Manage 25–30 calls/day resolving complex property tax and mortgage issues. Navigate up to 10 systems simultaneously with high accuracy. Maintain top-tier quality scores and schedule adherence. ✅ Qualifications Experience: 1+ years in customer support. Skills: 35+ WPM typing speed and proficiency in MS Office. Setup: Must have a quiet, distraction-free home workspace with high-speed internet. The essential functions of this role include:working weekendsSkillsCall CenterCall Center SupportCustomer RelationsCustomer ServiceCustomer supportInboundCredit & CollectionsCreditCredit CollectionsMortgage Credit/CollectionsBank DepositsBank RelationsBanking RelationshipsCSRCashiertellerBaristaBankEscalationsPhonesOutboundSpanishBilingualActive ListeningTelephone EtiquetteBasic Software SkillsEmpathyTyping SkillsBasic Computer SkillsQualificationsYears of experience: 0 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Do you excel at managing the vital link between internal operations and external partners? We are seeking a seasoned Customer Service Representative with a dedicated background in Logistics, Transportation, or Supply Chain to join our Irving-based team. In this high-impact, onsite role, you will be the face of our operations - engaging daily with clients, carriers, and prospective partners. You will manage the full shipment lifecycle, from high-volume email correspondence and booking to proactive "Track & Trace" oversight. Location: Irving, TX (Onsite) Schedule: Mon-Fri (10:00 AM – 7:00 PM) For additional inquiries, please reach out to Melissa.Hernandez@randstadusa.comsalary: $18 - $20 per hourshift: Firstwork hours: 10 AM - 7 PMeducation: High SchoolResponsibilities Shipment Lifecycle Management: Execute the full "order-to-delivery" process, including carrier procurement, booking, and documentation for. Proactive Exception Management: Utilize "Track & Trace" visibility tools to identify potential delays (weather, port congestion, or equipment shortages) and resolve them before they impact the client’s bottom line. Strategic Client Communication: Serve as the dedicated point of contact for an assigned account base, responding to high-volume inquiries with a sense of urgency and professional precision. Carrier & Vendor Relations: Daily negotiation and coordination with carriers to ensure capacity and maintain high service-level standards. Data Integrity & Compliance: Maintain real-time accuracy within the Transportation Management System (TMS), ensuring all milestones, cost structures, and compliance documents are up to date. Skillsprocessing shipments (2 years of experience is required)tracking/tracing shipments (2 years of experience is required)scheduling shipments (2 years of experience is required)QualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Do you excel at managing the vital link between internal operations and external partners? We are seeking a seasoned Customer Service Representative with a dedicated background in Logistics, Transportation, or Supply Chain to join our Irving-based team. In this high-impact, onsite role, you will be the face of our operations - engaging daily with clients, carriers, and prospective partners. You will manage the full shipment lifecycle, from high-volume email correspondence and booking to proactive "Track & Trace" oversight. Location: Irving, TX (Onsite) Schedule: Tues–Fri (10:00 AM – 7:00 PM) & Sat (8:00 AM – 5:00 PM) Enjoy the benefit of a mid-week break with every Sunday and Monday off! For additional inquiries, please reach out to Melissa.Hernandez@randstadusa.comsalary: $18 - $20 per hourshift: Firstwork hours: 10 AM - 7 PMeducation: High SchoolResponsibilities Shipment Lifecycle Management: Execute the full "order-to-delivery" process, including carrier procurement, booking, and documentation for. Proactive Exception Management: Utilize "Track & Trace" visibility tools to identify potential delays (weather, port congestion, or equipment shortages) and resolve them before they impact the client’s bottom line. Strategic Client Communication: Serve as the dedicated point of contact for an assigned account base, responding to high-volume inquiries with a sense of urgency and professional precision. Carrier & Vendor Relations: Daily negotiation and coordination with carriers to ensure capacity and maintain high service-level standards. Data Integrity & Compliance: Maintain real-time accuracy within the Transportation Management System (TMS), ensuring all milestones, cost structures, and compliance documents are up to date. The essential functions of this role include:working weekendsSkillsProcessing Shipments (2 years of experience is required)Tracking/Tracing Freight (2 years of experience is required)Scheduling Shipments (2 years of experience is required)QualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.