help desk representative salaries in chicago, illinois

We are seeking a friendly, reliable, and customer-focused Customer Service Representative to join our team. In this role, you will be the first point of contact for customers, providing assistance, resolving issues, and ensuring a positive overall experience. The ideal candidate has strong communication skills, a problem-solving mindset, and a passion for helping others.salary: $22 - $25 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Respond to customer inquiries via phone, email, chat, or in person Resolve customer concerns efficiently and professionally Provide accurate information about products, services, and policies Process orders, returns, and account updates as needed Maintain detailed records of customer interactions Escalate complex issues to appropriate departments when necessary Contribute to a positive team environment and customer-first culture SkillsActive ListeningCustomer ServiceCustomer Relationship ManagementCustomer RelationsQualificationsYears of experience: 0 yearsExperience level: Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Drive Innovation: Site Manager (Wood Dale, IL) Presented by Randstad Randstad is partnering with a global manufacturing leader to find a visionary Site Manager for their Wood Dale, IL facility. This is a high-impact role for a leader who excels at orchestrating complex operations, fostering safety, and driving profitability. Salary: From $170,000 per year + Full Benefits Location: Wood Dale, IL (In-person) The Mission As Site Manager, you are the heartbeat of the facility. You will plan and coordinate production, quality, warehouse, and customer service departments while serving as the primary guardian of Health, Safety, and Environmental (HSE) standards. Key Responsibilities: Operational Command: Direct all plant activities to ensure manufacturing objectives are met cost-effectively. Continuous Improvement: Lead Lean, Kaizen, or Six Sigma projects to boost productivity and control expenditures. Safety Leadership: Head the Site HSE Team and cultivate a culture of total compliance and workplace safety. Strategic Finance: Prepare site budgets and manage capital expenditures and staffing levels. People Development: Mentor and develop personnel, conducting performance reviews and fostering a high-motivation environment. What You Bring Experience: 5+ years in manufacturing (or a Bachelor’s degree in a related field) + 3+ years in a supervisory role. Supply Chain Savvy: Deep knowledge of inventory control, materials management, and logistics. Leadership: Exceptional interpersonal skills and the ability to delegate and motivate. Technical Skills: Proficiency in Microsoft Office; experience with Polymerization or ISO auditing is a plus. Readiness: Ability to walk the floor daily, manage off-shifts as needed, and travel occasionally (<10%). Why Join the Team? Beyond the competitive $170k+ salary, you’ll enjoy a premium benefits package: Comprehensive Health, Dental, and Vision insurance. 401(k) and Life Insurance. HSA and Flexible Spending Accounts. Generous Paid Time Off (PTO) and Tuition Reimbursement. Ready to lead a world-class facility to new heights? Apply through Randstad today!salary: $170,000 - $180,000 per yearshift: Firstwork hours: 6 AM - 4 PMeducation: High SchoolResponsibilities· Oversee all quality standards are met · Coordinate plant activities with department managers and supervisors to ensure the total manufacturing objectives are accomplished in a timely and cost- effective manner · Define and lead continuous improvement projects that control costs, improve efficiency and increase productivity · Plan and complete approval required for site improvements that drive company objectives · Lead contingency planning efforts as needed direct activities during problem time identify potential problems troubleshoot and participate in analysis problems · Directly oversee HSE compliance and ensure proper procedures are being followed · Lead of Site HSE Team · Establish expectations, demonstrate proper behaviors, manage and train personnel to secure a clean & safe working environment; implement safety ideas · Prepare and control site budgets · Implement cost effective systems of control over capital, operating expenditures, manpower, wages, and salaries · Manage staffing levels of employees for all departments · Supervise, motivate, develop, and train personnel to accomplish company goals and objectives · Conduct annual written review of direct reports performance and goal setting; ongoing performance dialogue with personnel throughout year · Prepare and present communication meetings to site personnel on an on-going, regular basis · Provide monthly reports to General Managers & Corporate Management Team · Complete other related duties as assigned by management The essential functions of this role include:working up to 6 hrs of overtime per weekSkillsProject ManagerMaterials ManagementLine ManagementCoachingBudgetBusiness operationsManagingCertified Purchasing Manager (CPM)OrganizationScheduling AppointmentsStock ManagementDecision MakingOperationsProblem SolvingOral CommunicationCreating PresentationsQualificationsYears of experience: 6 yearsExperience level: ManagerRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

job summary: Are you a high-achieving student in the Life Sciences with a passion for the Biotech and Pharmaceutical industry? This remote summer internship offers a hands-on opportunity to drive strategic R&D projects from inception to execution. You will lead cross-functional teams, manage project budgets, and develop implementation roadmaps while mastering risk and change management practices. By partnering directly with Subject Matter Experts, you will solve real-world business challenges and ensure critical organizational improvements are successfully embedded. If you are looking to build a career in project management within a clinical research development organization, this role provides the perfect platform to manage scope, cost, and timeline delivery in a fast-paced environment.   location: Telecommute job type: Contract salary: $19 - 29 per hour work hours: 9 to 5 education: Bachelors   responsibilities: Lead cross-functional project execution, ensuring within scope and on time / cost delivery. Create a staged project implementation plan / roadmap with clear deliverables e.g. system requirements, training materials, and the business-as-usual support model. Proactively identify, assess and manage risks throughout compilation and execution of the project. Manage project costs, ensuring adherence to budget and regular reforecasting to alert sponsors / stakeholders of any projected over / underspend. Employ best-practice change management practices / communication to ensure changes are successfully embedded within the business. Lead / facilitate cross-functional teams in developing strategic solutions (and associated business cases as appropriate) for organizational / process improvement projects that aim to solve current state business challenges. Secure endorsement and Stakeholder / Sponsor alignment for team recommended solution, incorporating any refinements. Ensure post-implementation reviews occur to ensure lessons are learned and identify any deficiency in realizing the benefits defined in the business case.   qualifications: Required: Pursuing a Bachelor's or Master's degree in life sciences with a minimum GPA of 3.3 Must have an interest in pursuing a career in Life Sciences/Biotech/Pharmaceuticals Ability to manage workload effectively including planning, organizing, prioritizing, and meeting deadlines #LI-KH1   skills: Project Management Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.