help desk representative salaries in tampa, florida

We are seeking a detail-oriented and customer-focused Customer Service Representative / Dispatcher to support daily logistics operations. In this role, you will serve as a key point of contact between customers, business partners, and drivers to ensure timely and accurate delivery services. This is a fast-paced position ideal for someone who thrives under pressure and enjoys problem-solving! Shift: 11am-8pm Schedule: Must have flexible schedule/work weekends- rotating Saturdays Pay: $16/hr Temp-to-Hire role Send resume to: jarlene.gonzalez@randstadusa.comsalary: $15.5 - $16 per hourshift: Firstwork hours: 11 AM - 8 PMeducation: High SchoolResponsibilitiesKey Responsibilities:• Assist customers and business partners via phone and email • Handle customer concerns and resolve issues in a professional manner • Monitor delivery routes and provide real-time updates • Process order changes, cancellations, and service requests • Scan haul-away pods and verify documentation • Coordinate with drivers and internal teams to ensure on-time deliveries • Maintain accurate records and tracking informationQualifications:• Previous customer service or call center experience preferred • strong communication and problem-solving skills • Ability to multitask in a fast-paced environment • Proficiency in Microsoft Office (Word, Excel, Outlook) • strong attention to detail and organizational skills • High school diploma or equivalentImportant Notes: • Must be able to work Saturdays or Sundays • This is a fast-paced, high-volume environment • Background check will be completed11am-8pm scheduleSkills Active ListeningDispatchCUSTOMER ORDERS/SALESCustomer RelationsBasic Software SkillsEmpathyTelephone EtiquetteFollow-upCustomer ServiceCustomer supportBasic Computer Skills Qualifications Years of experience: 3 yearsExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

This is a hands-on, fast-paced position where you’ll be at the center of daily operations—working directly with customers, building orders, and coordinating with our production team. You’ll play a key role in making sure every customer gets exactly what they need for their roofing project. Send your resume to jarlene.gonzalez@randstadusa.com! Hiring ASAP! Must be able to work: Mon-Fri 7am-5pm Saturdays 8am-2pmsalary: $18 - $19 per hourshift: Firstwork hours: 7 AM - 5 PMeducation: High SchoolResponsibilitiesWe are seeking a bilingual Custmer Service Representative!What You’ll Be Doing (Day-to-Day) Work directly with customers (in-person and over the phone) to build complete roofing material packagesBreak down projects into detailed orders including panels, trim, screws, insulation, and accessoriesAsk the right questions to ensure accuracy and prevent order issuesEnter and manage orders in the system with close attention to detailCoordinate with the manufacturing team to communicate order specs and timelinesPrepare orders for pickup, ensuring everything is accurate and ready on timeHandle project confirmations and follow-ups with customersLearn to complete material takeoffs (we’ll train you)Keep track of multiple active orders and timelines simultaneously What Success Looks Like in This Role Orders are accurate, complete, and ready when promisedCustomers feel confident and taken care ofCommunication between office and production runs smoothly Skills Answering PhonesTelephone EtiquetteActive ListeningBasic Computer SkillsCustomer supportProblem SolvingDecision MakingWorking IndependentlyPrioritizing Qualifications Years of experience: 3 yearsExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

This is a hands-on, fast-paced position where you’ll be at the center of daily operations—working directly with customers, building orders, and coordinating with our production team. You’ll play a key role in making sure every customer gets exactly what they need for their roofing project. Send your resume to jarlene.gonzalez@randstadusa.com! Hiring ASAP! Seeking bilingual CSR! Must be able to work: Mon-Fri 7am-5pm Saturdays 8am-2pmsalary: $18 - $19 per hourshift: Firstwork hours: 7 AM - 5 PMeducation: High SchoolResponsibilitiesWe are seeking a bilingual Custmer Service Representative! What You’ll Be Doing (Day-to-Day) Work directly with customers (in-person and over the phone) to build complete roofing material packages Break down projects into detailed orders including panels, trim, screws, insulation, and accessories Ask the right questions to ensure accuracy and prevent order issues Enter and manage orders in the system with close attention to detail Coordinate with the manufacturing team to communicate order specs and timelines Prepare orders for pickup, ensuring everything is accurate and ready on time Handle project confirmations and follow-ups with customers Learn to complete material takeoffs (we’ll train you) Keep track of multiple active orders and timelines simultaneously What Success Looks Like in This Role Orders are accurate, complete, and ready when promised Customers feel confident and taken care of Communication between office and production runs smoothly Schedule is 7am-5pm Monday-Friday and Saturdays 8am-2pm **Must be available**SkillsAnswering PhonesTelephone EtiquetteActive ListeningBasic Computer SkillsCustomer supportProblem SolvingDecision MakingWorking IndependentlyPrioritizingQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.