Our client, a leading healthcare provider, is seeking a proactive and professional Customer Support Specialist to join their team. This role is essential to the safety and efficiency of our facility, combining real-time monitoring with active logistics coordination to ensure a seamless environment for patients and staff. ***Candidates must be local to Dallas, TX***salary: $17 - $18 per hourshift: Firstwork hours: 2 PM - 10:30 PMeducation: High SchoolResponsibilities Monitor environmental alarms and security systems, including doors, gates, parking lot intercoms, and CCTV, to ensure a safe and secure environment. Coordinate patient transport logistics by assisting with daily workflows and the assignment of transporters to meet facility needs. Lead or participate in departmental projects aimed at supporting and advancing the goals of the department. Provide strategic feedback to leadership regarding process improvements, increased efficiencies, and methods to maximize departmental performance. Maintain professional standards by performing all duties in a competent, professional, and courteous manner. Adapt to evolving operational needs, acknowledging that management retains the right to reassign duties and responsibilities at any time. The essential functions of this role include:working weekendsSkillsMedical TerminologyCall Center SupportHIPAAMonitoringCommunicationdispatchQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.