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job summary: We are seeking a ServiceNow Implementation Specialist to lead the technical delivery of HR Service Delivery or Customer Service Management solutions. This role requires a consultative expert capable of facilitating discovery workshops to gather customer requirements and translating them into scalable ServiceNow architectures. The ideal candidate holds a CIS-HRSD or CIS-CSM certification and possesses a strong technical foundation as a ServiceNow Certified System Administrator or Certified Citizen Developer. You will be responsible for end-to-end configuration, from workflow automation in Flow Designer to ensuring all builds align with ServiceNow out-of-the-box best practices.    location: Atlanta, Georgia job type: Solutions salary: $50 - 60 per hour work hours: 8am to 5pm education: Bachelors   responsibilities: Technical Design & Lead: Own the technical delivery of ServiceNow HRSD or CSM modules from inception to Go-Live.Advanced Configuration: Build and configure complex ServiceNow workflows, including Lifecycle Events, Case Management, Knowledge Management, and Service Portals.Workshop Execution: Lead technical discovery sessions to identify ServiceNow integration points, data schema requirements, and security/access needs.Citizen Development Oversight: Guide and govern citizen developers within the organization to ensure their low-code contributions meet ServiceNow platform standards.System Administration: Perform environment health checks and ensure that all implementations follow a ServiceNow out-of-the-box first philosophy to minimize technical debt.   qualifications: Must hold a ServiceNow Certified Implementation Specialist (CIS) designation in either HR Service Delivery (HRSD) or Customer Service Management (CSM). Preferred Certifications: ServiceNow Certified System Administrator (CSA) or ServiceNow Certified Citizen Developer. Workshop Experience: Proven track record of leading technical discovery workshops to extract and document complex customer requirements. Implementation Expertise: Minimum of 2-3 years of hands-on experience configuring ServiceNow HRSD or CSM modules, including Lifecycle Events, Case Management, and Service Portals. Technical Proficiency: Advanced knowledge of Flow Designer, IntegrationHub, and ServiceNow data schemas. Business Analysis: Strong ability to translate business pain points into technical user stories and process maps. Education: Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent professional experience. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.

The SOW (Statement of Work) Specialist is responsible for the end to end management of SOWs and SOW revisions, ensuring timely, accurate, and compliant execution across the full lifecycle. This role plays a critical part in supporting the companies Procurement Operations by reviewing, redlining, validating, and initiating approval workflows for SOW contracts, as well as coordinating legal reviews when required. The SOW Specialist serves as a primary point of contact for stakeholders, suppliers, and internal partners, working closely with Sourcing & Procurement (S&P), Legal, Risk and Privacy, and OSW Operations team members to ensure seamless processing and positive stakeholder experiences. Success in this role requires proactive communication, solid collaboration within a team environment, sound judgment, and a high level of accountability.  Must be able to work Hybrid 1 to 2 days per month Onsite.  Qualifications: Bachelor’s degree or equivalent experience Proven ability to collaborate within a team environment and build solid cross functional partnerships Experience using the SOW module of Fieldglass or similar VMS tools Experience with ServiceNow or similar case management tools Excellent verbal and written communication skills Highly organized with advanced attention to detail Excellent critical thinking and problem solving capabilities Excellent customer service skills Ability to manage multiple priorities and execute tasks within established timelines 2–4 years of contract management experience Ability to influence and motivate others through partnership and professionalism Enterprise first mindset Ability to use data and insights to support decision making and continuous improvement salary: $35 - $40 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorsResponsibilities Assume full end to end ownership of SOWs and SOW revisions, ensuring clear, timely, and proactive communication throughout the lifecycle. Review, redline, and analyze SOW terms and conditions to ensure alignment with procurement standards, rate cards, and company policies. Initiate and manage approval workflows within Fieldglass, driving timely progression and resolution of issues. Facilitate and coordinate legal reviews when required, ensuring compliance with legal, risk, and privacy requirements. Partner closely with Sourcing & Procurement teams, shared services partners, and suppliers to deliver consistent and high quality outcomes. Serve as the primary point of contact for suppliers and business stakeholders, setting clear expectations and providing regular status updates. Ways of Working Operates as an engaged and reliable member of the OSW Operations team, contributing to shared success and supporting coverage needs as required. Communicates proactively, clearly, and professionally with internal partners, suppliers, and stakeholders. Demonstrates solid ownership and follow through on commitments. Collaborates effectively across functions and levels, including senior business leaders. Embraces feedback and participates in continuous improvement efforts. Maintains transparency and consistency in execution and decision making. SkillsStatement of WorkContract ManagementFieldglassServiceNowVerbal CommunicationWritten CommunicationQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Randstad is looking for the best Provider Enrollment Specialist in the Atlanta market!!  This position oversees the full lifecycle of provider credentialing, enrollment, and maintenance across a multi-state telehealth network. This role is a critical driver of the revenue cycle, ensuring that clinicians are properly enrolled in Medicare and Medicaid programs to prevent billing delays, denials, and reimbursement gaps. The ideal candidate possesses a deep understanding of multi-state Medicare Administrative Contractor (MAC) portals, state-specific Medicaid agencies, and the evolving regulatory landscape of virtual care. Please apply and complete the prescreening questionnaire in order to get on our recruiter's calendar for an interview.salary: $21 - $22 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilitiesMedicare & Medicaid Management CMS Compliance: Execute initial enrollments, revalidations, and reassignments through PECOS. MAC Navigation: Manage submissions across various MAC portals, resolving PTAN/TIN reassignment issues. Medicaid Oversight: Navigate multi-state Medicaid portals, managing state-specific telehealth requirements and rendering/billing provider structures. Issue Resolution: Respond to development requests (ADRs), deficiency letters, and Medicare DNF (Do Not Forward) edits to clear billing holds. Compliance Screening: Conduct ownership disclosures and OIG exclusion checks to ensure program integrity. Telehealth-Specific Operations:Virtual Billing Compliance Apply deep knowledge of Place of Service (POS) designations, telehealth modifiers, and enrollment location rules. Cross-State Coordination: Manage complex enrollment requirements for providers practicing across state lines. RCM Partnership Collaborate with the billing team to proactively identify and close enrollment gaps that threaten revenue. Partner with Compliance, Credentialing, and Finance departments to streamline onboarding. Provide regular status updates to leadership and develop escalation paths for delayed enrollments. Maintain meticulously organized, audit-ready documentation for all provider files. SkillsMAC portals (2 years of experience is required)CMS-1500 Forms (1 year of experience is required)Dispute Resolution (2 years of experience is required)Provider Enrollment (3 years of experience is required)Medicare/Medicaid enrollments (2 years of experience is required)PECOS (2 years of experience is required)QualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.