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If you in the market for a career change, then this is the position for you! Having the ability and the opportunity to work from home after all training has been completed is ideal. You must be available for meetings, trainings, etc., living in the Greater Dallas Fort Worth area. If this position fits your life style, then look no further.    salary: $20 - $20.93 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: High SchoolResponsibilitiesWill be responsible for outstanding A/R in the TD Authorization work queues. The expected duties are to resolve denials received from payors to assist the departments with meeting their goal of 95% or greater collection rate. Will be expected to identify trends and resolutions and report them to management which has an impact on the days in the A/R and collection rates for various revenue location. The production expectation for the TD Authorizations work queues is an average of 35 invoices per day.  Knowledgeable with payors including Managed Care, Commercial, Medicare, and Medicaid ·Knowledge of CPT codes, Modifiers ·Knowledge of Payor filing and appeal deadlines.  ·Ability to research denials ·Ability to compose and file appeals/reconsiderations ·Managed care, Medicaid and Commercial follow-up ·Familiar with a production (metric driven) environment ·Understanding of Revenue Cycle SkillsEHR/EpicMedical BillingICD-10Medical Billing - DenialsClaims ProcessingHIPAAQualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.

We are seeking a motivated and experienced individuals to join our Medical Records Team. The ideal candidate will have some knowledge in medical documents, will be able to enter account information into a health information system and is able to use Microsoft Office/Suite. This will be a work from home role and cable or Fiber internet connection is needed in order to perform the role. salary: $16.75 - $17 per hourshift: Firstwork hours: 8 AM - 8 PMeducation: High SchoolResponsibilitiesWhat you will do: Attaches medical documentation to existing cases Collects and sorts data and distributes to their proper destination within the health information system. Processing documents correctly for account management. Responsible for timely entry of patient information into health information system following departmental guidelines. Ensures that the confidentiality of all data collected and stored is maintained. Manages accuracy of data received by following validation guidelines and obtains missing information when necessary. What you will get: Weekday Schedule only- Weekends Off Flexible Shifts available: Shifts will fall between 8am-8pm CST with start times ranging from 8am-11am CST Remote What you will need: HS Diploma strong analytical skills, excellent verbal, written and interpersonal communication skills. Ability to work quickly and accurately. Candidates must have Cable or Fiber internet connection. Must be able to plug computer into router/modem with ethernet cord. NO WIFI CONNECTION AVAILABLE. Skillsmedical recordstechnical skillsMicrosoft OfficeQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.

job summary: Randstad Digital's End User Services specialty within Cloud and Infrastructure is responsible for the successful delivery of industry leading client engagements related to Service Desk, Desk side support, Digital Workplace and Contact Center managed services. This senior level Director position is responsible for ensuring service excellence across all assigned engagements, with a strategic focus on Service Level Agreements, contract adherence, client satisfaction, continual service improvement, profit optimization, expansion of services, and cost containment. This role will oversee client engagements and staff through the leadership of a team of Service Delivery Managers. Viable candidates will have significant IT support experience at a Director level, and will have managed multiple concurrent engagements both directly and indirectly through subordinate Service Delivery Managers/team leaders. For immediate consideration send resume to nancy.lewis@randstaddigital.com.  location: Plano, Texas job type: Contract salary: $72.11 - 81.73 per hour work hours: 8am to 4pm education: Bachelors   responsibilities: Required Skills - Experience managing large client engagements (150 resources plus) and experience managing P&L ($15M plus). Experience driving innovation in Workplace Services / End User Support Job Duties - ROLE RESPONSIBILITIES - Position location is flexible and will be jointly agreed upon - Oversee multiple high profile client engagements - Create mutually beneficial partner relationships with clients - Develop, implement, and measure strategic initiatives to improve service excellence and maximize profitability - Regularly review each engagement for contract adherence, service level attainment, reporting requirements, and client satisfaction - Develop senior level relationships with clients, championing business expansion and renewal - Identify new business opportunities and work with Solution Development team and others on validating pricing and Statement of Work (SOW) development - Regularly conduct formal Quality Review Meetings with clients, with a focus on accomplishments, KPIs, action plans, change management, and new opportunities - Champion the Continuous Service Improvement program which includes the analysis of reports and the implementation of solutions that improve service delivery, including the development of new policies, delivery of additional training, and identification of proactive solutions to address potential quality issues - Serve as an escalation point for client and personnel issues - Provide training, guidance and mentoring to Service Delivery Managers in industry best practices as well as company policies and procedures - Drive new ideas, trends and innovation specific to the End User Services space within client environments, in areas such as Digital Transformation and Digital Workplace - Work with Service Delivery Managers: o In the selection of staff o To resolve client issues: o Determine the nature of the issue and its impact to client satisfaction o Determine compliance to the details of the Statement of Work o Determine the action plan to resolve issues - Support negotiations with the client on Statement of Work, engagement scope, and/or terms modification - Obtain formal agreement on the action plan, and assign as necessary - Effectively manages Service Delivery Managers and other direct reports: - Full HR management responsibility, including hiring, coaching, counseling, performance reviews, etc. - Establish training and certification needs - Assist with career planning and personnel development - Promote team building and resolve personnel issues - Develop, implement, and measure retention programs for SDMs and engagement staff - Assist Service Delivery Managers with weekly forecast reporting and ensure forecasts are submitted on schedule - Review actual revenue and cost with Service Delivery Managers and report variances, following established procedures - Develop, implement and monitor Employee Recognition programs - Implement and measure compliance with Randstad Digital and ITIL Best Practices where applicable - Collaborate with sales teams, recruiting teams, peers and other company leadership - Partner with Account Executives and Branch Management to: - Profitably grow the business - Keep apprised of customer changes and business needs - Share operational successes and opportunities information - Include in quarterly quality review meetings - Serve as End User Services and Digital Workplace resource to the sales and account teams Job Requirements - REQUIREMENTS - Graduate of an accredited college or university or equivalent business experience - Minimum ten years IT Support Management or Client Engagement experience in a multi-location environment - Significant experience and familiarity with end user support management, service level management, contractual compliance, financial management, scope management, customer service and executive level communications - Significant experience in IT support organizations, especially IT Service Desk or related end user support operations - Deep understanding of End User Services best practices and industry trends (such as Digital Transformation, Cloud Technologies and/or Digital Workplace) - Some travel is expected, but typically less than 15% of time is expected. - Significant experience and familiarity with Service Desk/Desktop operations and KPIs - Minimum five years' experience managing budgets - Experience working in an outsourcing environment - Experience building and managing multi-level teams (i.e., a manager of managers) - strong teamwork, leadership, and employee motivational skills - Demonstrated analytical and problem solving skills - Ability to effectively communicate with all levels of the company, clients and other contracts - Excellent organizational and follow-up skills with strong attention to detail - Excellent verbal and written communication skills - Outstanding customer management skills - Broad based IT operations experience including knowledge of Help Desk, Desktop Support, Data Center, Network, Telecom and other associated IT Services - Must be motivated, adaptable, flexible, and able to produce quality results in an evolving, fast paced environment - Extensive understanding of Service Desk metrics and Best Practices; ability to utilize metrics to identify opportunities for training and process improvement - Extensive experience in report development, presentations and trending analysis - Understanding ITIL practices, with certification preferred - Demonstrated experience in continuous improvement initiatives, root cause analysis and project management Desired Skills & Experience - 5 years experience managing staff of 200 plus, 5 years experience managing $15M plus P&L and deep understanding of tech trends in Workplace Services   qualifications: Experience level: DirectorMinimum 5 years of experienceEducation: Bachelors  skills: DirectorCritical ThinkingDesktop SupportHelpdesk Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). Applications accepted on ongoing basis until filled.