Transform the Customer Experience: Be the Voice that Connects, Solves, and Delights! Your Gateway to a Fulfilling Career Awaits – Apply Today! Please text "Call" to 862/376-9495 or email resume - email@example.com. Unlock Your Earnings Potential: $500 Monthly Perfect Attendance Bonus for the First 3 Months – Seize the Opportunity for a $1,500 Potential Bonus! Enjoy Quality Time Off on Thanksgiving, Christmas, New Year, and Martin Luther King Day, with the Exception of Black Friday – Join Us for a Rewarding Work Experience! Training for first 3 weeks. Must attend all training sessions. Monday to Friday, 10AM to 6.30PM salary: $18 - $19 per hourshift: Firstwork hours: 9 AM - 9 PMeducation: High SchoolResponsibilitiesThe incumbent will be responsible for answering inbound and outbound calls and processing email, chat, and callback interactions. Essential Duties and Responsibilities Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resources. Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resources. Perform research using available resources as needed to provide the required information to callers. Identify and escalate more complex issues to the research team. Complete necessary administrative work as needed and complete call logs accurately. Other projects as assigned by the supervisor. Job Qualifications and Requirements Good verbal and written communication skills Dependable and able to adhere to schedule Effective problem-solving skills Effective listening skills Customer service orientation Attention to detail Ability to work effectively in a high-volume and sometimes stressful work environment. Ability to read, write, and speak English Ability to sit at a workstation for long periods of time. The essential functions of this role include:working in a smoke free environmentSkillsBasic Computer SkillsCall Center Support (6 months of experience is required)Call CenterWritten CommunicationVerbal CommunicationTelephone EtiquetteActive ListeningEmpathyAdapting to ChangeQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).