job summary: We are seeking an experienced Instructional Designer or Training Consultant to develop and deliver a comprehensive training program for our clients internal team. This role will focus on equipping the team with the knowledge and skills necessary to successfully launch card programs within an issuer's environment in the community segment. We are specifically looking for someone who has very deep expertise in launching credit cards end-to-end within an issuer's environment as a project manager and can come in and develop and provide training to a team. location: San Mateo, California job type: Contract salary: $75 - 90 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Partner with our clients Program Manager to create or enhance training materials for card launch processes Design and conduct a formal 4-8 hour training workshop for a small team Provide ongoing support, consultation, and problem-solving assistance during a six-month post-training periodBe available on-call to address questions and challenges as our team works on active card launch projectsDocument best practices and common issues for future referenceRefine training materials based on real-world implementation feedback qualifications: Extensive hands-on experience as a project manager launching card programs end-to-end within issuer environmentsDemonstrated experience in designing and delivering training programs specifically for credit card launchesStrong understanding of card issuance processes, regulations, and industry best practicesProven track record of developing effective training curricula and materialsExperience conducting interactive workshops and training sessionsExcellent communication and presentation skillsAbility to explain complex processes in clear, accessible termsStrong problem-solving capabilities in the card launch environment5+ years of experience in the credit card or payments industry skills: Exceptional communication skillsPrior experience working with community financial institutionsKnowledge of issuer environments and implementation challengesBackground in adult learning principles and instructional design methodologiesExperience providing post-training support and consultationProject management skills Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. Qualified applicants in the unincorporated areas of Los Angeles County with criminal histories will be considered for employment in accordance with the Los Angeles County's Fair Chance Ordinance for Employers. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.