public relations representative salaries in atlanta, georgia

About the Role We are seeking a Call Center Coordinator to oversee and support call center talent in a fully virtual environment. The ideal candidate has experience as a call center lead, excels at coaching and performance management, and brings a customer service background to help drive quality, efficiency, and customer satisfaction. Wednesday-Sunday 6:00am-3:00pm CST Pay rate: $29/hr Qualifications: High school diploma or GED required. 2+ years of call center experience with at least 1 year in a lead, senior agent, or coordinator role (or equivalent). Proven track record of delivering excellent customer service in a high-volume call center environment. Experience working in a virtual/remote setting, with self-management and organizational skills. Written and verbal communication skills and the ability to provide clear, constructive feedback. Comfortable working with call center software, CRM systems, and reporting tools. Ability to multitask, prioritize, and remain calm under pressure. Problem-solving skills and a proactive, solutions-focused mindset. Preferred Skills: Experience coordinating schedules, shifts, or workforce planning in a call center. Prior involvement in quality assurance, training, or mentoring of call center staff. Familiarity with customer satisfaction and performance improvement initiatives. salary: $28.99 - $29 per hourshift: Firstwork hours: 6 AM - 3 PMeducation: High SchoolResponsibilities Coordinate daily activities of virtual call center agents to ensure service levels and performance targets are met. Monitor call queues, schedules, and adherence, adjusting resources in real time as needed. Provide coaching, feedback, and support to agents to improve call quality, productivity, and customer experience. Assist with onboarding and training of new call center staff, including tools, processes, and customer service standards Track and report key metrics (AHT, CSAT, QA scores, attendance, etc.) to leadership. Serve as a point of escalation for complex customer issues, ensuring timely and professional resolution. Collaborate with leadership and workforce management on staffing, scheduling, and coverage plans. Maintain up-to-date documentation on processes, best practices, and call center guidelines. Foster a positive, engaged virtual team culture through communication and regular check-ins. The essential functions of this role include:working weekendsSkillsCall CenterCall Center SupportLeadershipLeadingCustomer ServiceMulti-taskingProblem SolvingMicrosoft OfficeWritten CommunicationWorking Independentlyself managementQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

About the Role We are seeking a Call Center Coordinator to oversee and support call center talent in a fully virtual environment. The ideal candidate has experience as a call center lead, excels at coaching and performance management, and brings a customer service background to help drive quality, efficiency, and customer satisfaction. Monday-Friday 6:00am-3:00pm CST Pay rate: $28/hr Qualifications: High school diploma or GED required. 2+ years of call center experience with at least 1 year in a lead, senior agent, or coordinator role (or equivalent). Proven track record of delivering excellent customer service in a high-volume call center environment. Experience working in a virtual/remote setting, with self-management and organizational skills. Written and verbal communication skills and the ability to provide clear, constructive feedback. Comfortable working with call center software, CRM systems, and reporting tools. Ability to multitask, prioritize, and remain calm under pressure. Problem-solving skills and a proactive, solutions-focused mindset. Preferred Skills: Experience coordinating schedules, shifts, or workforce planning in a call center. Prior involvement in quality assurance, training, or mentoring of call center staff. Familiarity with customer satisfaction and performance improvement initiatives. salary: $27.99 - $28 per hourshift: Firstwork hours: 6 AM - 3 PMeducation: High SchoolResponsibilities Coordinate daily activities of virtual call center agents to ensure service levels and performance targets are met. Monitor call queues, schedules, and adherence, adjusting resources in real time as needed. Provide coaching, feedback, and support to agents to improve call quality, productivity, and customer experience. Assist with onboarding and training of new call center staff, including tools, processes, and customer service standards Track and report key metrics (AHT, CSAT, QA scores, attendance, etc.) to leadership. Serve as a point of escalation for complex customer issues, ensuring timely and professional resolution. Collaborate with leadership and workforce management on staffing, scheduling, and coverage plans. Maintain up-to-date documentation on processes, best practices, and call center guidelines. Foster a positive, engaged virtual team culture through communication and regular check-ins. SkillsCall CenterCall Center SupportLeadershipLeadingCustomer ServiceMulti-taskingProblem SolvingMicrosoft OfficeWritten CommunicationWorking Independentlyself managementQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Are you a highly organized and detail-oriented professional with a passion for streamlining operations and ensuring client satisfaction? Our client's dynamic Parts Department is seeking a motivated Parts Coordinator to manage critical documentation, facilitate seamless communication, and support essential projects. If you thrive in a fast-paced environment and possess strong administrative, communication, and analytical skills, we want to hear from you!salary: $45,760 - $47,840 per yearshift: Firstwork hours: 8 AM - 5 PMeducation: AssociateResponsibilities Administration: Manage general administrative tasks including phone, email, filing, and scheduling. Documentation: Prepare, update, and manage departmental documents (e.g., technical manuals, SOPs). Data Management: Accurately collect, input, and update all parts-related data and information into systems. Coordination: Support and assist in the management and execution of departmental projects. Liaison: Serve as the main point of contact for internal/external parties regarding parts programs and issues. Client Service: Oversee client interactions, ensuring service requirements are met, and promptly resolving complaints and conflicts. Training: Establish service standards and assist in training staff on proper procedures and guidelines. Reporting: Create analytical reports to evaluate service performance and recommend areas for improvement. Support: Provide instruction and guidance to sales and service employees on parts handling and client service techniques. The essential functions of this role include:working in a smoke free environmentSkillsCRM (3 years of experience is required)Inventory Management (3 years of experience is required)Order Fulfillment (3 years of experience is required)Account Management (3 years of experience is required)Analyzing sales reports (3 years of experience is required)Client Service (3 years of experience is required)Conflict Management (3 years of experience is required)Service Agreements (3 years of experience is required)Preparing Technical Documents (2 years of experience is required)Scheduling (3 years of experience is required)Document Management (3 years of experience is required)Updating SOPs (2 years of experience is required)Creating Presentations (2 years of experience is required)QualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.