public relations representative

Are you a sharp, highly organized customer service professional who thrives in a fast-paced environment? We are recruiting for a Customer Service Representative (CSR) to join a nationwide, leading independent provider of innovative warehouse storage and material handling solutions in Jeffersonville, IN. With multiple strategically located facilities across the country, this stable and growing organization excels in delivering turnkey, cost-effective solutions to its clients. In this role, you will act as a vital bridge between customers and internal teams. Reporting directly to the Branch or Operations Manager, you will support the sales team, manage the order lifecycle from start to finish, and ensure an exceptional client experience.This is a full-time permanent opportunity offering a competitive salary and benefits package. salary: $45,000 - $52,000 per yearshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities Customer Care & Reception: Welcome guests warmly, manage incoming calls effectively, and assist customers at the Will-Call window. Account & Information Management: Establish new customer accounts while accurately collecting essential contact, address, and payment details. Sales & Estimating Support: Provide pricing and inventory availability to customers and the sales team by generating formal estimates. Recommend product solutions or pull in the sales team for technical assistance as needed. Order Management: Create and process orders promptly (including high-priority rush orders). Track all open orders from start to finish, keeping clients and sales reps updated on order status. Internal Collaboration: Partner closely with internal departments—including sales, transportation, warehouse, fabrication, and accounting—to ensure seamless order fulfillment within a 24-hour window. Logistics Coordination: Schedule customer deliveries and Will-Call pickups. Administrative Support: Maintain an organized front office and workstation, handle filing, and perform ongoing clerical duties to assist the branch management and sales teams. SkillsERPCUSTOMER ORDERS/SALESCustomer ServiceEstimatingSchedulingQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

We are RECRUITING for various clients for experienced Customer Service Representatives.  We are seeking energetic, detail-oriented candidates to serve as the voice of our clients.  If you thrive in a fast-past environment, love talking to people, and pride yourself on fast, accurate typing and organization, we want to hear from you.  As a CSR, you will be the primary point of contact for prospective and existing clientele.   Inbound Call Handling: Answer incoming phone calls promptly and professionally as this is your primary responsibility.  If you do not like answering calls, this is not the position for you Prospective Customer Engagement: Speaking with potential customers, answer questions about client services, explain processes, and convert inquiries into booked appointments Accurate Data Entry & Documentation: Rapidly and accurately document customer information and call details into CRM system while on the phone Follow-up & Resolution: Address client inquiries, track ongoing service calls to completion, and perform basic administrative tasks as needed Exceptional Communication Skills: Verbal and written skills with a clear, professional voice, tone, and great active listening skills Efficient Typing Skills: Fast and accurate typing ability to take detailed notes in real-time while engaged in conversation Reliability: Proven work ethic, punctual, and dependable with a track record of excellent attendance Problem-Solving Ability: Quick thinker who can remain calm under pressure, multitask efficiently, and make quick decisions  Experience: 2 years experience in customer service, call center operations, or dispatching is preferred Please submit your resume with any letters of recommendation and/or references from previous employers.    salary: $17 - $20 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilitiesYou will the the primary point of contact for prospective and existing client calls.  Inbound Call Handling- answering phone calls promptly and professionally, maintaining a friendly, helpful, and courteous tone.  Accurate Data Entry and Documention- Rapidly and accurately document customer information and call notes into the system while on the phone.  Follow-up and Resolution- Address client inquiries, track ongoing service calls to completion, and perform basic administrative tasks as needed.  Schedule Optimization-  Monitor daily schedules, clear bottlenecks, and communicate updates to both clients and field personnel to ensure smoothe operations and timely service.  The essential functions of this role include:working in a smoke free environmentSkillsTelephone EtiquetteCustomer ServiceCustomer supportBasic Computer SkillsTyping SkillsCustomer Relationship ManagementCustomer RelationsFollow-upActive ListeningCUSTOMER ORDERS/SALESBasic Software SkillsClient ServiceQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.

Are you a detail-oriented professional who excels in a fast-paced environment? We are partnering with a prominent local company in Plant City to find a Customer Service Representative/Sales Support who is passionate about delivering excellent service and supporting business growth. This role is vital to the Operations team, serving as a key partner to the sales department to help increase business and maintain strong customer relationships. Please send your resume directly to jarlene.gonzalez@randstadusa.com along with your availability for a virtual interview!salary: $22 - $24 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilitiesIn this role, you won't just be answering phones, you will be an essential link between our customers and internal teams. Order & Quote Management: Respond to requests via phone and email, entering orders and quotations accurately into SAP. Sales Support: Forward leads to Sales Managers for follow-up and assist in the smooth flow of orders to maintain relationships with new and existing customers. Logistics Coordination: Track sales orders in transit to ensure timely shipments and coordinate with other departments regarding purchase orders and delivery dates. Conflict Resolution: Act as an intermediary to resolve customer complaints and inquiries with a positive, solution-focused approach. What You Bring to the Table Experience: At least 2 years of customer service experience, preferably in a B2B environment. Technical Proficiency: Skilled in MS Office and Adobe products; experience with SAP is required. Communication: strong written and verbal communication skills; bilingual (Spanish) is strongly preferred. Organization: Excellent time management skills with the ability to handle multiple projects and stay organized. Education: High School Diploma required; a 2-year Associate's Degree is preferred. ***THIS ROLE IS 100% IN OFFICE LOCATED IN PLANT CITY, FL (none remote)***SkillsActive ListeningTelephone EtiquetteInterpersonal SensitivityBasic Computer SkillsCustomer Relationship ManagementSales AdministrationInside SalesSalesCustomer supportCustomer ServiceFollow-upSales SupportQualificationsYears of experience: 5 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.