Virtual Job Fair. Apply today... Multiple opportunities are available. We are currently looking for remote customer service professionals across several different sectors. The most immediate need is for Colorado residents with a background in Health/Medical Insurance, but all applications are being accepted. Schedules vary, but the primary focus is on the first shift, Monday through Friday during normal business hours. Pay rates start at $18/ Hour. Requirements: Proven experience in a customer service role. Excellent communication skills, both written and verbal. Problem-solving and critical-thinking abilities. Empathy and the ability to understand and address customer needs. Proficiency in using customer support software and CRM systems. Ability to work independently and be self-motivated. Solid time management skills and the ability to meet deadlines. High-speed and reliable internet access for remote work. Apply online or email firstname.lastname@example.org with any resumes or inquiries. Once your resume is reviewed we will reach out with the next steps. Hope to speak with you soon. salary: $18 - $18.5 per hourshift: Firstwork hours: 7:30 AM - 4 PMeducation: High SchoolResponsibilitiesKey Responsibilities: Respond to customer inquiries via phone, email, chat, or other communication channels. Provide accurate and timely information to customers regarding products, services, policies, and procedures. Resolve customer issues, complaints, and concerns in a professional and empathetic manner. Maintain a high level of product knowledge to assist customers effectively. Document all customer interactions and issues in the company's customer relationship management (CRM) system. Collaborate with other team members to resolve complex customer issues. Meet or exceed individual and team performance goals and metrics. SkillsFollow-upActive ListeningTelephone EtiquetteEmpathyInterpersonal SensitivityBasic Computer SkillsBasic Software SkillsTyping SkillsCRMHealth Insurance Policies (1 year of experience is required)Medical Terminology (1 year of experience is preferred)Call Center (2 years of experience is required)High Volume (2 years of experience is required)Adapting to ChangeQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).