public relations representative

Are you interested in advancing your career with one of the oldest and largest Financial Institutions in the United States?  Our client is a Fortune 500 Financial Services Company and they are seeking  Call Center Customer Service Representatives to join their team in Johnston.   As a Call Center Customer Service Representative you will be working on the Point of Sale financing team for some of the largest retailers.  You will be responsible for answering calls, providing product information, and helping the customer by being informative, empathetic, and eager to quickly solve a customer’s problem.  If you believe in giving white glove customer service then this is the role for you.   salary: $18 - $20 per hourshift: Firstwork hours: 10 AM - 12 AMeducation: High SchoolResponsibilitiesAs a Call Center Customer Service Representative, Job Duties Include: Identify and respond to customer inquiries by actively listening in order to determine their needs. Provide accurate information to customers as it relates to credit decisions based on applications submitted. Accurately track all calls from applicants/customers and Merchant partner locations utilizing a tracker. All the while identifying and recording all customers’ expressions of dissatisfaction in our system of record. Ensure daily work/follow-up is completed according to policies and procedures and adhere to applicable state and federal requirements. Adhere to all Call Quality and Operational standards and expectations Skills: 2+ years experience providing world class customer service in Retail Banking. Ability to organize as well as the capability to manage multiple tasks simultaneously. Ability to learn and obtain new knowledge and new concepts quickly while navigating difficult situations. The hours for this position have a start time between 10:00 am - 12:30 pm with an 8 hours shift and 1 weekend day worked.     Apply Today for this fast paced Call Center Customer Service Representative role!The essential functions of this role include:working weekendsSkillsConsumer Lending ServiceConsumer LendingCustomer Service RepCall Center RepRetail BankingConsumer BankingCall Center SupportCustomer ServiceCommercial LendingClient ServicesCustomer SatisfactionProblem SolvingQuality AssuranceActive ListeningTelephone EtiquetteEmpathyInterpersonal SensitivityFollow-upCustomer supportMid Day ShiftQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Do you like to help people? Do you like to work in your pajamas? Do you live in Colorado? If so, read on... We are hiring NOW for our December training class. PAID TRAINING. EQUIPMENT IS PROVIDED. PLUS UP TO $70 MONTHLY TOWARDS YOUR HIGH-SPEED INTERNET BILL. Pay: $18.00 per hour. $18.50 for bilingual English/Spanish. What you'll have: Proven experience in a customer service role Excellent communication skills, both written and verbal Empathy and the ability to understand and address customer needs Proficiency in using customer support software and CRM systems High-speed and reliable internet access for remote work High School Diploma or Equivalent (No Education or Employment verification, No Drug Screen) 2+ yrs of CSR experience in high call volume environment 1+ medical and/or health Insurance experience Sounds pretty awesome, right? APPLY NOW! Email marc.kusherman@randstadusa.com with resumes or inquiriessalary: $18 - $18.5 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: High SchoolResponsibilitiesWhat you'll do: Respond to customer inquiries via phone, email, and chat Provide accurate and timely information to customers Resolve customer issues Document all customer interactions and issues in the company's customer relationship management (CRM) system Collaborate with other team members to resolve complex customer issues Meet or exceed individual and team performance goals and metrics SkillsHealth Insurance Policies (1 year of experience is preferred)Health Insurance (1 year of experience is preferred)Call Center (1 year of experience is preferred)High Volume (2 years of experience is preferred)Empathy (1 year of experience is preferred)Verbal Communication (2 years of experience is preferred)Basic Computer Skills (2 years of experience is preferred)CRM (1 year of experience is preferred)QualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Virtual Job Fair. Apply today... Multiple opportunities are available.  We are currently looking for remote customer service professionals across several different sectors. The most immediate need is for Colorado residents with a background in Health/Medical Insurance, but all applications are being accepted. Schedules vary, but the primary focus is on the first shift, Monday through Friday during normal business hours. Pay rates start at $18/ Hour.  Requirements: Proven experience in a customer service role. Excellent communication skills, both written and verbal. Problem-solving and critical-thinking abilities. Empathy and the ability to understand and address customer needs. Proficiency in using customer support software and CRM systems. Ability to work independently and be self-motivated. Solid time management skills and the ability to meet deadlines. High-speed and reliable internet access for remote work. Apply online or email marc.kusherman@randstadusa.com with any resumes or inquiries. Once your resume is reviewed we will reach out with the next steps.  Hope to speak with you soon.   salary: $18 - $18.5 per hourshift: Firstwork hours: 7:30 AM - 4 PMeducation: High SchoolResponsibilitiesKey Responsibilities: Respond to customer inquiries via phone, email, chat, or other communication channels. Provide accurate and timely information to customers regarding products, services, policies, and procedures. Resolve customer issues, complaints, and concerns in a professional and empathetic manner. Maintain a high level of product knowledge to assist customers effectively. Document all customer interactions and issues in the company's customer relationship management (CRM) system. Collaborate with other team members to resolve complex customer issues. Meet or exceed individual and team performance goals and metrics. SkillsFollow-upActive ListeningTelephone EtiquetteEmpathyInterpersonal SensitivityBasic Computer SkillsBasic Software SkillsTyping SkillsCRMHealth Insurance Policies (1 year of experience is required)Medical Terminology (1 year of experience is preferred)Call Center (2 years of experience is required)High Volume (2 years of experience is required)Adapting to ChangeQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).