Looking for a career opportunity? Randstad is searching for a Customer Service Rep for a client in Fayette County. The ideal candidate will have excellent Customer Relations, experience with Order Processing and experience with SAP or related ERP software. You must have experience in customer service in a logistics environment. Apply to the posting directly prior to contacting Randstad. Resumes will be reviewed within 24 - 48 hours and you will receive a call if you match the qualifications. The Office Professionals phone number is 770/487-9425.salary: $44,000 - $44,000 per yearshift: Firstwork hours: 8 AM - 5 PMResponsibilities Processing complex external and internal customer orders through the whole process chainEnsuring complex customer orders to be delivered to the customer, by setting daily, weekly and monthly priorities for production planning in cooperation with internal positions impacting the production planRaising awareness for customer call-off fluctuations and demand de- or increases effecting productionEnsuring customer satisfaction by communicating appropriately about delivery dates, current supply situation, constraints, complaints, damages, or changes within drawing statusClarifying root causes for delivery delays and communication of adapted delivery schedule to customerClarifying root causes for inventory level differences in cooperation with responsible personsImproving planning quality by analyzing slow sellers and bottleneck devices and share information with local planning team for optimization measures Skills SAP (3 years of experience is required)CUSTOMER ORDERS/SALES (5 years of experience is required)Vendor Relations (3 years of experience is required)MS Office (5 years of experience is required)ERPCSR Logistics environment (2 years of experience is required) Qualifications Years of experience: 3 yearsExperience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.