Our client, a Benefits Administration company, located in Tampa, FL currently has openings for Call Center Representatives for their Open Enrollment Season! Candidates will work remotely, but MUST be within an hour of Tampa, FL for consideration. This is a seasonal role with a Completion Bonus Incentive! salary: $16.5 - $16.5 per hourshift: Firstwork hours: 7 AM - 10 PMeducation: High` SchoolResponsibilities Handling high volume of inbound customer calls (40+/day), some outbound. Enrolling clients in benefits – authenticating callers, troubleshooting issues, answering questions i.e. the difference between high and low plans; maximum contribution to HSA, etc. Documenting all call information and activity in system. Providing excellent customer service to all clients. The essential functions of this role include:working weekendsSkillsBenefits AdministrationCall CenterBenefitsInsuranceCustomer RelationsCustomer ServiceCommunicationFollow-upFollowing InstructionsInterpersonal SkillsMulti-taskingTyping SkillsCall Center SupportEmpathyTelephone EtiquetteActive ListeningBasic Computer SkillsBasic Software SkillsAdapting to ChangeQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.