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job summary: This role will contribute to the Tier 2 CAS Network Operations Center (NOC). This position is responsible for the incident management of customers within the CAS Operational environment. This position is responsible for diagnosing failures of systems and networks and performing actions to resolve basic technical queries from CAS customers and Business Units.   location: Annapolis, Maryland job type: Contract salary: $30.00 - 32.50 per hour work hours: 8am to 5pm education: Bachelors   responsibilities: Monitors network management system and engages telecom providers to drive restoral efforts.Tracks incident details and keeps information updated in the incident management tool in a timely manner with accurate information.Solves systems and network problems/questions with limited scope and complexity.Applies technical knowledge to oversee high availability IP networks, messaging systems, and Air to Ground data communications equipment and systems.Identifies resolutions of routine technical queries from CAS customers and Business Units.Takes guidance from other team members or management to resolve less routine issues.Works with Senior Team Members to resolve moderate to complex issues with critical customer services. May take the lead role in resolving less complex issues.Uses discretion to interpret and apply established processes. Errors could cause prolonged or wider spread failures.Monitors and troubleshoots system performance, troubleshoots, resolves, or escalates network issues.Understands deployment, configuration, and maintenance routines and develops tools to make the process more efficient.Participates in network solutions design and configurations.Analyzes issues and provides customers with guidance to resolve problems, THIS INCLUDES GREAT FOCUS AND ATTENTION TO DETAILSThis is a 24 x 7 365 Operation Center which requires working some weekends and holidays.Strong Customer Service skills  qualifications: Required Qualifications: Network+ CertificationKnowledge of TCP/IP networking protocols, computer hardware and software interconnection and interfacing.Knowledge and understanding of ITIL/ITSM concepts and practices.Experience troubleshooting Cisco devices.Experience with HSRP/BGP routing protocols.This position requires AA/AS degree or other 2-year post high school training with a minimum of 1-2 years of relevant experience or HS Diploma/GED with 2 years of experience   skills: Preferred Qualifications: CCNA CertificationKnowledge of Remedy, Netcool, Office 0365, ServiceNow Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.

Randstad, the world's leading talent company, is hiring Staffing Managers to sell our services and recruit candidates for placement with our clients. Did you catch that? We find opportunities to help people thrive and provide for their families. It is a big job! Our Staffing Managers use their technology, personality, and curiosity along with virtual, social, and verbal communication skills to make things happen. We sell work solutions. What does that mean? We help companies find the best talent for their organizations, impacting their productivity and profitability. We also help people thrive by assisting in finding their way to the right employers. If you want to learn how to have a major impact on the careers of others, then come talk to us. We are investing! What you get to do: Effectively sell and recruit through modern media connections Identify prospects in need of Randstad’s workforce services & solutions Build strong relationships with hiring managers Create partnerships through various channels of communication with key decision-makers Execute the activities that will gain results (lots of calls, virtual, and on-site client meetings) Listen to diagnose the workforce gaps that are limiting a client’s potential Negotiate pricing to ensure maximum return on quality solutions Effectively source, recruit, interview, and select candidates Coach and retain talent Market talent to make certain they land the right job Use a combination of approaches that require exceptional documentation Offer innovative and creative employment solutions Provide services that consistently delight our clients and talent What you need to bring: Bachelor’s degree and/or 1-3 years of professional sales experience Strong history of being the best at whatever you have done in the past Technically competency Ability to connect with others Track record of delivering results in a metrics-driven environment Experience and quick adaptability utilizing digital tools and Google Suite applications Ability to thrive in a hybrid work model Passion for results, resilience, self-confidence, and the desire to do an exceptional job Possess a natural curiosity and relentless determination to make things happen - you like to WIN! Proficiency using Google mail, calendaring and shared drives This job posting is open for 4 weeks. Randstad offers competitive pay and bonus structures. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. Based on eligibility, a successful candidate's total compensation may include a variable pay plan including bonus(es) and/or commission(s). In setting compensation, Randstad complies with all local wage and hour laws and while the pay range listed above is an annual amount, non-exempt employees will be paid hourly and therefore receive the hourly equivalent. In addition, Randstad, the largest global staffing leader, offers rich learning & professional development opportunities, a 401(k) plan, a stock purchase plan, an employee referral reward program, and comprehensive medical, dental, vision, disability and life insurance to uniquely fit your needs. Randstad also focuses on our employees' overall wellbeing with our award-winning wellness program, employee assistance program, a generous time off policy (including at least 18 paid days off in your first full year, 1 paid volunteer day, 9 paid holidays, and 5 sick days), paid parental leave, paid caregiver leave, a health and dependent care flexible spending account, Metlife home and auto insurance offerings, a Metlife legal plan offering, and offers discounts on everything from cell phone plans to car purchases. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. We are seeking candidates from all backgrounds and demographics and a variety of industries to join our winning team! Randstad is proud to be included in the prestigious "America's Best Employers for Women 2024" list. Randstad US has also been recognized as a 2024 Leading Disability Employer by the National Organization on Disability (NOD). At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.  

Randstad, the world’s leading partner for talent, is hiring a Talent Solutions Manager to ensure customer satisfaction by selling Randstad’s staffing solutions to prospective clients, expand business within current clients and recruit the best talent to make the match between clients’ staffing needs and candidates’ skills and experience. Our Talent Solutions Managers utilize tools and technology to enhance talent and client experiences, collaborate cross-functionally to generate leads, and expand the client base while ensuring customer satisfaction. We sell work solutions. What does that mean? We help companies find the best human capital for their organizations, impacting their productivity and profitability. We also help people thrive by assisting in finding their way to the right employers. If you want to learn how to have a major impact on the careers of others, then come talk to us. We are investing. What you get to do: Identify prospects in need of workforce services & solutions Build strong relationships with hiring managers via phone, text, email, social media, in-person Foster strategic partnerships by engaging key decision-makers through various communication channels Execute the activities that will gain results (lots of cold calls, phone calls, virtual, and on-site client meetings) Responsible for generating gross profit through personal production, including selling segment orders within the market, and meeting revenue, gross margin, and other financial objectives. Negotiate pay and bill rates to ensure maximum return on quality solutions Effectively source, recruit, interview, and select candidates Listen to diagnose the workforce gaps that are limiting a client’s growth potential Coach and retain talent via phone, virtually, and in-person Offer innovative and creative workforce solutions Provide services that consistently delight our clients and talent What you need to bring: Bachelor’s degree and/or 4 years of professional sales experience Minimum 1+ years of business experience, ideally in B2B sales, customer service, or staffing Preferably background knowledge in Finance & Accounting, Healthcare, or Business Operations Ability to work independently, manage multiple priorities, and adapt to a fast-paced environment Excellent communication, presentation, and customer service skills Strong organizational, analytical, and problem-solving abilities Ability to connect with others through phone, video, social media, and in-person meetings Track record of delivering results in a metrics-driven or tech-savvy environment Experience or quick adaptability utilizing digital tools and google suite applications Proficient using Google mail, calendaring and shared drives This job posting is open for 4 weeks. Randstad offers competitive pay and bonus structures. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. Based on eligibility, a successful candidate's total compensation may include a variable pay plan including bonus(es) and/or commission(s). In setting compensation, Randstad complies with all local wage and hour laws and while the pay range listed above is an annual amount, non-exempt employees will be paid hourly and therefore receive the hourly equivalent. In addition, Randstad, the largest global staffing leader, offers rich learning & professional development opportunities, a 401(k) plan, a stock purchase plan, an employee referral reward program, and comprehensive medical, dental, vision, disability and life insurance to uniquely fit your needs. Randstad also focuses on our employees' overall wellbeing with our award-winning wellness program, employee assistance program, a generous time off policy (including at least 18 paid days off in your first full year, 1 paid volunteer day, 9 paid holidays, and 5 sick days), paid parental leave, paid caregiver leave, a health and dependent care flexible spending account, Metlife home and auto insurance offerings, a Metlife legal plan offering, and offers discounts on everything from cell phone plans to car purchases. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. We are seeking candidates from all backgrounds and demographics and a variety of industries to join our winning team! Randstad is proud to be included in the prestigious "America's Best Employers for Women 2024" list. Randstad US has also been recognized as a 2024 Leading Disability Employer by the National Organization on Disability (NOD). At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.