job summary: Job Overview: Client Employee Experience Technology (EET) organization is responsible for Enterprise Social services. A Systems Engineer is needed to improve upon design, development and implementation of an existing Mattermost persistent chat service.Escalation of support requests, incident management and lifecycle management are additional responsibilities which assist operational partners in supporting the user base. A candidate will need to perform as a fully seasoned/proficient technical resource; provides tech knowledge and capabilities as team member and individual contributor.As the principal engineer, expertise and experience in Unix/Linux, MySQL and on premise Mattermost persistent chat is mandatory.As the engineer, relationships with the Product Managers, Enterprise DBAs, Operations team, and the vendors will develop and be critical to success. Job Responsibilities: Liaison with Operations, Product Management, Engineering, Architecture, Vendors and other Enterprise Technology groups to engineer through the product lifecycle, including all fixes, features and enhancements.Align the solutions with bank standards, policies, regulations and architecture.Deployment and management of lower-level environments.Knowledge sharing through documentation, interactive presentations and consulting.Design and guide product testing for releases and business continuity periodic test cycles.Routine participation in status meetings with Product Managers and Operations.Represent as needed for all technical expertise involving the persistent chat services.Engage in project for future and strategic chat services to bridge knowledge and provide direction to the Mattermost user base when transition or migration is required.3+ years' experience of Enterprise Level Engineering (preferably within financial or other regulated institutions) [Must Have]3+ years' experience with Mattermost, Linux/Unix and MySQL [Must Have]Microsoft Teams deployment experience [Should have]Experience with mobile application deployment [Should have]Experience with deployment of open source applications[Should have]Exceptional problem-solving skillsA clear and unambiguous communicator in documentation and oral presentation, (methodical, disciplined, confident, critical thinker).Extensive experience in persistent chat platforms (e.g. Mattermost, Symphony, Teams, Slack)Experience with load balancers, database clusters, business continuity, capacity planning, and enterprise securityExperience providing solutions in Mattermost, MySQL, and Linux/Unix OS.Development of administrative scripts to automate procedures (e.g. BOTS, Shell scripts, Webhooks, stored procedures)Proficient in proactively identifying, mitigating and resolving risk location: Charlotte, North Carolina job type: Contract salary: $60.23 - 70.23 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Align the solutions with bank standards, policies, regulations and architecture.Deployment and management of lower-level environments.Knowledge sharing through documentation, interactive presentations and consulting.Design and guide product testing for releases and business continuity periodic test cycles. qualifications: Experience level: ExperiencedMinimum 10 years of experienceEducation: Bachelors skills: Windows Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.