This position is responsible for ensuring Randstad’s compliance with Federal and State regulations associated with the Family and Medical Leave Act (FMLA) and for administering all Leave of Absence (LOA) programs in compliance with Randstad’s policies and procedures. This includes, but is not limited to, training, processing, tracking, and coordination of the process. Assists in the coordination of benefits and billing of the employee’s contributions while employee is out on leave. Principal Responsibilities Understands the company’s vision, mission, and strategy; understands business unit objectives and sets/accomplishes individual performance goals accordingly. Serves as Subject Matter Expert and provide guidance to the manager/employees relating to Federal, State, Municipal, and Randstad leave programs. Follow up with the employee to ensure that the employee is aware of their responsibilities and of any documentation and notice required to qualify for and to take leave if the leave is still pending after 15 days. Serves as a Subject Matter Expert to employees relative to the Federal, State, Municipal, and Randstad’s leave. Subject Matter Expert on Randstad different disability programs and paying for benefits while on leave. Interface/consult with employees/managers/leave of absence carrier on all issues related to leaves. Provide excellent customer service. Track all requests for leave, updates PeopleSoft and other databases as necessary. Maintain all records and documents. Determine an employee’s intent to return to work and ensures that on or before the day that associate returns to work, written certification is received from a healthcare provider indicating that the employee can perform the essential functions of the job with or without reasonable accommodations. If accommodation are requested, ensures that the accommodations are specific. Work with HR/branch/manager to ensure that the accommodations can be accommodated. Education & Qualifications (Required and Preferred): BA Required. Experience may be substituted for degree 3 - 5 Years Benefits experience with the ability to self-learn. Thorough knowledge of the Family Medical Leave Act (FMLA), Americans with Disability Act (ADAAA), Individual State Leave Laws, and Workers ’ Compensation regulations, as it pertains to FMLA and ADAAA. Ability to communicate with employees at all leaves. Have oral and written communication skills and human relations skill Must have the ability to self-learn, be able to work independently and make sound decisions supported by facts and data. Must be able to prioritize and organize effectively and efficiently. Demonstrate attention to detail. Ability to negotiate and persuade leaders and department heads to support policy changes, new strategies and initiatives. Ability to understand others’ roles and perspectives. Influences others by presenting a strong case. Build cross-functional relationships to build consensus and create results. This job posting is open for 4 weeks. Randstad offers competitive pay and bonus structures. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. Based on eligibility, a successful candidate's total compensation may include a variable pay plan including bonus(es) and/or commission(s). In setting compensation, Randstad complies with all local wage and hour laws and while the pay range listed above is an annual amount, non-exempt employees will be paid hourly and therefore receive the hourly equivalent. In addition, Randstad, the largest global staffing leader, offers rich learning & professional development opportunities, a 401(k) plan, a stock purchase plan, an employee referral reward program, and comprehensive medical, dental, vision, disability and life insurance to uniquely fit your needs. Randstad also focuses on our employees' overall wellbeing with our award-winning wellness program, employee assistance program, a generous time off policy (including at least 18 paid days off in your first full year, 1 paid volunteer day, 9 paid holidays, and 5 sick days), paid parental leave, paid caregiver leave, a health and dependent care flexible spending account, Metlife home and auto insurance offerings, a Metlife legal plan offering, and offers discounts on everything from cell phone plans to car purchases. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. We are seeking candidates from all backgrounds and demographics and a variety of industries to join our winning team! Randstad is proud to be included in the prestigious "America's Best Employers for Women 2024" list. Randstad US has also been recognized as a 2024 Leading Disability Employer by the National Organization on Disability (NOD). At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.