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job summary: Overview: predictiveIT is currently seeking a career oriented, self-motivated, and dedicated IT professional to join our team as a Hybrid TAM. The TAMs primary responsibility is to be the outsourced IT for several small and medium sized businesses around the Tampa Bay metro area. The goal of this position is to ensure that the technology environments of your named accounts are operating in best practice standard. Furthermore, the TAM will have monthly alignments to complete for their accounts and escalated onsites. The work would include performing best practice reviews, basic installs and upgrades, escalated onsite support and regular systems maintenance. The position is a hybrid position with the ability to work from home on Mondays and Fridays if no customer onsites are needed after your first 90 days are completed. SUMMARY OF RESPONSIBILITIES ·Works independently but at the direction of the Field Operations Manager. ·Will develop and contribute to all client documentation, asset management and network diagrams. ·Will identify new technology recommendations and Professional Services opportunities and report them to the Field Operations Manager and provide presales support as needed. ·Ensure work is completed as per best practices. ·Responsible for identifying when requests should be billable rather than "block hours" and notifying the Field Operations Manager. ·Responsible to be our "Best Practices" champion for both our clients and internally. ·Technical Alignment Management (TAM): My IT Process reviews for clients ·Creating tickets for remediation items found while doing client TAM reviews ·Meet and exceed monthly, quarterly, and yearly metrics including but not limited to: Complete every on site, 120 hours of billable time monthly, complete best practice assessments monthly. ·Responsible for developing an "owner" mentality for the client environments that are assigned to them. This includes being knowledgeable of the client's entire environment and ticket history. ·Creates "Statement of Work" for projects as needed. ·Will follow written statement of work, or update project tasks as directed. Will not vary from prescribed plan without written approval. ·Will keep stakeholders and the Field Operations Manager updated on status changes in project. ·Will not exceed a project's quoted time without approval of both the Field Operations Manager and the client main contact/representative. ·Responsible for participating in the "On-Call" rotation and conducting oneself per our "On-Call" policies and procedures. REQUIRED QUALIFICATIONS College Degree or 3+ years of relevant work experience3+ years consulting and / or customer management experience in the technology field. OTHER QUALIFICATIONS Familiarity with one or more of the following: Managed IT ServicesVMware and virtualizationWindows based server configuration and implementation (domain controller, DHCP, DNS and file servers)Cisco switches, ASA and MerakiHosted / Cloud applicationManaged HostingInfrastructure Services ADDITIONAL SKILLS Industry Specific Technical certifications such as Cisco, VMware, Dell, etc..Healthcare industry specific knowledge such as HIPPA, ect.Experience speaking and presenting to C-level and management staffstrong analytical skillsExcellent communication skills both verbal and written, and presentation skillsstrong leadership skills; ability to create an effective work environment and help build team spiritAbility to understand detailed processes and make improvements to processesEasily builds rapport and trust with othersAbility to work collaboratively with cross functional departments and work with multiple layers of management including executive levelWell organized and ability to multi-task BENEFITS: As a part of your total compensation, predictiveIT provides a comprehensive, competitive benefit package. The benefit plans address both the immediate and long term needs that you and your family may have. Here is a sample of what we offer for full-time employees. INSURANCE Medical, Dental, Vision, and Life Insurance PAID TIME OFF Vacation, Personal Time, Sick Time, and Holidays INVESTMENTS 401K and Flexible Spending Accounts About predictiveIT: predictiveIT is a leading Managed IT & CyberSecurity Services Provider based in Tampa, FL. that has been servicing businesses locally, nationally and internationally since 2004. predictiveIT is growing 20% year over year, and expect to increase that growth rate over the next 5 years. We have a great team, great culture, great clients and a leadership team that really cares about our people. predictiveIT provides excellent benefits including covering 100% of the cost of our employees' health coverage and a generous 401k match. We are looking for driven individuals, who love working with a team, are passionate about customer service, value team success over individual achievement and who constantly want to improve. If you naturally align with our core values, we look forward to meeting you! We take servicing our clients personally! We strive to do, and be the best at whatever we do! We are committed to being proactive, so we don't have to be reactive. We give solutions not excuses. We are Accountable in everything we do. We value Results over Activity. We are committed to Constant and Never-ending Improvement. We always work smart, but will work hard when needed. We have a Passion for this work! We say what we do and do what we say!   location: Tampa, Florida job type: Permanent salary: $50,000 - 70,000 per year work hours: 9am to 5pm education: Bachelors   responsibilities: ·Works independently but at the direction of the Field Operations Manager. ·Will develop and contribute to all client documentation, asset management and network diagrams. ·Will identify new technology recommendations and Professional Services opportunities and report them to the Field Operations Manager and provide presales support as needed. ·Ensure work is completed as per best practices. ·Responsible for identifying when requests should be billable rather than "block hours" and notifying the Field Operations Manager. ·Responsible to be our "Best Practices" champion for both our clients and internally. ·Technical Alignment Management (TAM): My IT Process reviews for clients ·Creating tickets for remediation items found while doing client TAM reviews ·Meet and exceed monthly, quarterly, and yearly metrics including but not limited to: Complete every on site, 120 hours of billable time monthly, complete best practice assessments monthly. ·Responsible for developing an "owner" mentality for the client environments that are assigned to them. This includes being knowledgeable of the client's entire environment and ticket history. ·Creates "Statement of Work" for projects as needed. ·Will follow written statement of work, or update project tasks as directed. Will not vary from prescribed plan without written approval. ·Will keep stakeholders and the Field Operations Manager updated on status changes in project. ·Will not exceed a project's quoted time without approval of both the Field Operations Manager and the client main contact/representative. ·Responsible for participating in the "On-Call" rotation and conducting oneself per our "On- Call" policies and procedures.   qualifications: Experience level: ExperiencedMinimum 3 years of experienceEducation: Bachelors  skills: Cisco Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). Applications accepted on ongoing basis until filled.

We are seeking an experienced Office Manager to oversee our administrative operations. The ideal candidate is organized, detail-oriented, and possesses excellent communication skills. As the Office Manager, you will be responsible for managing office supplies, coordinating meetings and events, handling correspondence, and supporting various departments within the company.salary: $47,000 - $62,000 per yearshift: Firstwork hours: 7 AM - 4 PMeducation: AssociateResponsibilities- Manage office supplies, equipment, and facilities to ensure smooth daily operations. - Coordinate with vendors, suppliers, and service providers as needed. - Handle incoming and outgoing correspondence, including emails, calls, and mail. - Schedule and coordinate meetings, appointments, and travel arrangements for team members. - Maintain and update company records, databases, and filing systems. - Assist in the preparation of reports, presentations, and other documents. - Supervise administrative staff and delegate tasks as necessary. - Ensure compliance with company policies and procedures.The essential functions of this role include:working in a smoke free environmentSkillsMaintaining CalendarsOffice ManagementOral CommunicationMicrosoft OfficePrioritizingPayrollAccounts ReceivableAccounts PayableQuickBooksQualificationsYears of experience: 4 yearsExperience level: ManagerRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.

We are seeking an experienced and highly organized Office Manager to join our team. The ideal candidate will be responsible for overseeing the daily operations of our office, managing administrative tasks, and ensuring smooth communication within the company. Looking for a driven individual who is proactive in the workplace. salary: $55,000 - $64,000 per yearshift: Firstwork hours: 8 AM - 4 PMeducation: AssociateResponsibilities- Manage office supplies, equipment, and facilities to ensure smooth daily operations. - Coordinate with vendors, suppliers, and service providers as needed. - Handle incoming and outgoing correspondence, including emails, calls, and mail. - Schedule and coordinate meetings, appointments, and travel arrangements for team members. - Maintain and update company records, databases, and filing systems. - Assist in the preparation of reports, presentations, and other documents. - Supervise administrative staff and delegate tasks as necessary. - Ensure compliance with company policies and procedures.The essential functions of this role include:working in a smoke free environmentSkillsMicrosoft OfficeScheduling AppointmentsTranscribing NotesDecision MakingWorking IndependentlyOffice ManagementMS-OFFICEMaterials ManagementAccounts ReceivableBudgetWritten CommunicationOral CommunicationFront DeskQualificationsYears of experience: 4 yearsExperience level: ManagerRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.