job summary: Summary: Individual will be required to provide Network and overall DMZ operational support related to Incident Management, Problem Management, troubleshooting and Engineering within and connecting to DMZ's. Reporting into a line of business within the CTO organization and working with TI Enterprise teams. He/she will work with stakeholders on a daily basis to resolve/work on Incidents, Problems, Changes and Service Requests.Operational and Engineering Support role working on Cisco, F5, CheckPoint, AVI, BlueCoat, BlueCat, and general DMZ technologies including an understanding of Middleware and Platform inter-operations within a DMZ.experience in building Networks, configuring Load Balancers, Proxies and developing Firewall policies.Experience of networking, storage, clustering, patching activity.Need to be familiar with building servers, installing software, supporting application releases.Familiarity with Vulnerability Management and Enterprise Security BaselinesShould be able to manage a variety of individual network devices.Should be able to adopt new skills and willing to upgrade skill.knowledge on Protocols such as TCP/IP, SSL/TLS, SSH, SFTP, etc.The candidates should be well versed in diagnosing issues and problems that arise in large multi-datacenter multi-tiered application environments. Top 3 Must Have Skillsets Required : Mandatory skills Excellent communication skills (both written and oral).Should have ITIL process knowledge.Network Operations Support background with exposure to huge production infrastructure (at-least 800+ production devices)Should have knowledge on several types of Network devices (LTM, GTM, FW, Routers, Switches, Proxies)Experience in DNS, DHCP, Load Balancing, AD, Domain Controller, Firewall, SSO technologies.Experience in configuring Routers, Switches and Load BalancersShould have knowledge in troubleshooting hardware break fix including WAN/LANShould have basic knowledge on Apache, IIS, Web site and Middleware configuration, Application Pool and renewal of SSL certificatesExperience in analyzing Packet Captures to provide root cause analysis or errors in protocol communications.Basic Knowledge of managing and maintaining Virtual Machines in Virtual Centers.Should be able to coordinate with application and infrastructure teams during releases and implement the tasks.Excellent documentation skills in MS Office, MS Visio and MS Project.Flexibility to cover various work schedules, for example, after-hours support on need basis. Willingness to work in rotating shifts and take on-call rotations.Assisting with tracking and managing vendor support tickets, and be able to work with a team to triage and resolve urgent production issues.Experience with and participation in on-call support for the production environment.Experience with troubleshooting production applications.Experience creating designs related to networking and load balancing (Working knowledge of leveraging F5 devices for web acceleration & caching, developing iRules)Level of Experience Needed (highlight) 6-10 Years location: Charlotte, North Carolina job type: Contract salary: $50 - 60 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Individual will be required to provide Network and overall DMZ operational support related to Incident Management, Problem Management, troubleshooting and Engineering within and connecting to DMZ's. Reporting into a line of business within the CTO organization and working with TI Enterprise teams. He/she will work with stakeholders on a daily basis to resolve/work on Incidents, Problems, Changes and Service Requests.Operational and Engineering Support role working on Cisco, F5, CheckPoint, AVI, BlueCoat, BlueCat, and general DMZ technologies including an understanding of Middleware and Platform inter-operations within a DMZ.strong experience in building Networks, configuring Load Balancers, Proxies and developing Firewall policies.Experience of networking, storage, clustering, patching activity.Need to be familiar with building servers, installing software, supporting application releases.Familiarity with Vulnerability Management and Enterprise Security BaselinesShould be able to manage a variety of individual network devices.Should be able to adopt new skills and willing to upgrade skill.strong knowledge on Protocols such as TCP/IP, SSL/TLS, SSH, SFTP, etc.The candidates should be well versed in diagnosing issues and problems that arise in large multi-datacenter multi-tiered application environments. qualifications: Experience level: ExperiencedMinimum 8 years of experienceEducation: Bachelors skills: Network EngineerCisco Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. 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