Whether it’s through our state-of-the-art support centers, a client location or a combination of the two, Randstad Technologies provides Tier 1 and Tier 2 technical and operational support through our Service Desk and a full range of in and out-bound call center services. We pride ourselves in supporting over 1.8 million users every day in 89 countries and handling more than 4.5 million incidents a year. Our solutions are driven by high First Call Resolution and Customer Satisfaction through our proprietary CSI program.