Whether it’s through our state-of-the-art support centers, a client location or a combination of the two, Randstad Technologies provides tier 1 and tier 2 technical and operational support through our service desk and a full range of in and out-bound call center services. We pride ourselves in supporting over 1.8 million users every day in 89 countries and handling more than 4.5 million incidents a year. Our solutions are driven by high first call resolution and customer satisfaction through our proprietary CSI program.