A Customer Service Representative is needed for a company that transports, distributes and generates energy, with diversified assets that include a balance between crude oil and natural gas in the Houston, TX area. This role is responsible for processing and managing One Call tickets to ensure the safety and regulatory compliance of gas transmission pipelines by preventing damage from external activities.
location: Houston, Texas
job type: Contract
salary: $20 - 21 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
- Processing and triaging One Call tickets within regulatory timelines.
- Notifying and providing information to Operations for locating and marking activities.
- Identifying potential threats to the pipeline system from external activities.
- Supporting investigations into unauthorized activities and near misses.
- Developing and improving the One Call process.
- Providing support for the One Call Ticketing System.
- Essential for the safety of people, assets, and communities.
- Covers all Gas Transmission (GTM) assets.
- Pipeline industry peers, regulators, auditors, One Call Centers, and excavators.
- strong map reading skills.
- Familiarity with One Call regulations (811 & Click Before You Dig).
- Understanding of One Call ticket management programs.
- Effective communication (written, verbal, and presentation).
- Ability to work independently and manage multiple tasks in a time-sensitive environment.
- Related university degree with limited experience, or
- 4+ years of related experience.
qualifications:
- Experience level: Experienced
- Education: Bachelors
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
