A Quality Engineer is needed for a biomedical/biotechnology engineering firm and multinational manufacturer of medical devices in the Valencia, CA area. This role involves investigating product complaints, analyzing performance data, and presenting insights to management while leading quality improvement initiatives and mentoring junior team members.
location: Valencia, California
job type: Contract
salary: $42.59 - 54.38 per hour
work hours: 8am to 4pm
education: Bachelors
responsibilities:
Quality Engineering Support:
- Collect, analyze, and trend complaint data for various groups, including upper management.
- Conduct in-depth analysis of escalated monthly trends.
- Present data in meetings with upper management.
- Create dashboard views in tools like PowerBI for analyzing and monitoring complaint trends.
- Plan and execute validation of analysis reports and dashboards.
- Create, revise, and approve departmental procedures using an electronic document control system (e.g., Windchill).
- Initiate, own, and complete NCEPs/CAPAs in an electronic system (e.g., eCAPA).
- Work with members from operations, manufacturing, R&D, risk management, and design assurance to resolve quality issues in the field.
- Collaborate with R&D to understand new failure modes of returned products.
- Maintain test equipment in the Complaint Investigation Site's lab.
- Train technicians and junior engineers on troubleshooting field return samples and other lab processes.
- Proactively investigate, identify, and implement improvements to the Quality System.
- Provide a leadership role in championing departmental or cross-functional engineering initiatives.
- Provide direction, coaching, and mentoring to the technical team.
Experience: 2-4 years of work experience with a Bachelor's degree (BS) or 1-2 years with a Master's degree (MS) in a technical field.
Technical Skills:
- Proficient in data analysis and dashboard creation using tools like PowerBI and Excel.
- Ability to process, manipulate, and analyze failure/complaint data to find patterns and create reports.
- Advanced user of MS Excel and PowerBI.
- Highly preferred: Working knowledge of SAS, Oracle, and other database structures and programming languages (intermediate user).
- Technical ability to investigate medical device field failure returns.
qualifications:
- Experience level: Experienced
- Education: Bachelors
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
