We are searching for a Customer Service Representative in Largo, FL to work at an industry leading manufacturing company. Providing great customer service is crucial to this role. Experience with order processing, international shipping, logistics is preferred and a background in HVAC manufacturing with the ability to read basic mechanical drawings is a plus.
This is a contract position that is expected to lead to a direct hire role.
location: Largo, Florida
job type: Contract
salary: $18 - 22 per hour
work hours: 8am to 4pm
education: High School
responsibilities:
- Provides all customer service (domestic/international) functions including order processing, timely response to customer's requests, order expediting, invoice adjustments, and warranty claims.
- Responds to customer calls and emails requiring a thorough knowledge of products, availability and the ordering process. Coordinates activities and relays information between the customer, factory, and sales teams ensure customer satisfaction.
- Obtaining, analyzing and verifying the accuracy of order information in a timely manner.
- Initiates and/or implements corrective action as needed in order to ensure an excellent standard of service and a high level of customer satisfaction is maintained.
qualifications:
- Experience level: Experienced
- Education: High School
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
