Remote Field Service Rep needed for a growing organization primarily focused on heavy industrial hydraulic products for a variety of industries, this role specifically focused on troubleshooting customer issues with attention to communication both internally and with customers. This role involves 50%+ travel (domestic & international) and is looking for a candidate comfortable with minimal management.
location: Houston, Texas
job type: Permanent
salary: $65,000 - 86,000 per year
work hours: 8am to 5pm
education: High School
responsibilities:
Able and willing to travel, sometimes internationally, 50%+
- Travel domestically and internationally to install, inspect, service, and repair equipment.
- Proven technical understanding of hydraulic, electrical, and mechanical systems.
- Troubleshoot mechanical, hydraulic, electrical, and control system issues using engineering principles and diagnostic tools.
- Demonstrate root cause analysis during repairs, inspections, and troubleshooting in the field.
- Provide on-site training and technical support to customers on equipment operation, maintenance, and safety.
- Document service findings, repair activities, and customer feedback for continuous improvement.
- Collaborate with internal teams, including Sales, Engineering, and Production, to report field issues and/or customer feedback.
- Oversee field jobs that are not often the same issue or solution to resolve them.
qualifications:
- Experience level: Experienced
- Minimum 2 years of experience
- Education: High School
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
