Our client, a leader in the medical device manufacturing is looking for a Field Service Technician in their Mount Pleasant, PA location. Key qualifications include, 2 years of experience conducting failure investigations on electrical or medical device products. An associates degree or equivalent work experience is required.
location: Mount Pleasant, Pennsylvania
job type: Contract
salary: $27 - 28 per hour
work hours: 8am to 4pm
education: Associates
responsibilities:
- Technical Support & Troubleshooting: Provides both onsite and remote technical support, accurately diagnosing issues and repairing medical devices while adhering to safety standards and regulatory protocols.
- Autonomous Execution & Maintenance: Conducts routine maintenance, installations, and performance checks with limited supervision, successfully managing a wide range of dissimilar tasks and prioritizing daily work.
- Documentation & Data Integrity: Meticulously logs all service activities, including diagnostics, resolutions, and parts utilized, within the Service Management System to maintain compliance and accurate records.
- Customer Relations & Communication: Manages customer inquiries and complaints professionally, maintaining transparent communication regarding service timelines, and escalates complex issues to senior technicians when necessary.
- Professional Development & Collaboration: Supports senior technicians during advanced procedures to gain hands-on experience, while actively participating in ongoing training to stay updated on new products and procedures.
qualifications:
- Experience level: Experienced
- Minimum 2 years of experience
- Education: Associates
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Any consideration of a background check would be an individualized assessment based on the applicant or employee's specific record and the duties and requirements of the specific job.
