If you thrive on accuracy and enjoy being the go-to problem solver for clients, this is the perfect opportunity to get your foot in the door with a growing Long Island manufacturer.
salary: $24 - $26 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
- Accurate Order Processing: Rapidly and accurately input high volumes of B2B purchase orders, quotes, and invoices into the company's ERP or inventory management system.
- Client Communication: Serve as the primary point of contact for incoming customer inquiries via phone and email regarding fastener availability, pricing, and manufacturing lead times.
- Cross-Departmental Coordination: Act as the daily liaison between the front office and the warehouse floor to ensure rush orders are prioritized and daily shipping cut-offs are met.
- Shipment Tracking & Logistics: Monitor outbound freight and parcel shipments, providing proactive updates, tracking information, and delivery confirmations to commercial clients.
- Issue Resolution: Investigate and resolve order discrepancies, shipping delays, inventory shortages, or damaged product claims efficiently to maintain high client satisfaction.
- Data Maintenance: Continuously update and maintain accurate customer records, specialized pricing tiers, and billing information within the database.
- Documentation & Filing: Manage organized digital and physical filing systems for purchase orders, proof of delivery receipts, and vendor documentation.
- Sales Support: Assist the sales team by generating routine quotes, pulling historical order data for repeat clients, and processing Return Merchandise Authorizations
The essential functions of this role include:
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
